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    Jellyfin Forum Support Troubleshooting Movie/Series theme music error

     
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    Movie/Series theme music error

    flymetothemoon
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    Posts: 27
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    Joined: 2023 Jul
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    Country:France
    #1
    2024-10-01, 08:23 AM
    Hey Smiling-face

    I've been putting music themes in movie/series folders and suddenly Jellyfin Media player started giving errors when I enter a movie or Series that has theme.mp3/flac in its folder. It won't play them and gives error.

    The player log shows this 

    2024-10-01 10:17:09.836 [info] unknown @ 0 - JS: en-US
    2024-10-01 10:17:09.836 [info] unknown @ 0 - JS: [dateFnsLocale] updating date-fns locale en-us
    2024-10-01 10:17:09.836 [info] unknown @ 0 - JS: [dateFnsLocale] mapped to date-fns locale en-US
    2024-10-01 10:17:09.836 [info] unknown @ 0 - JS: resolving connectToServers with result.State: SignedIn
    2024-10-01 10:17:09.862 [info] unknown @ 0 - JS: serviceWorker unsupported
    2024-10-01 10:17:09.864 [info] unknown @ 0 - JS: web socket connection opened
    2024-10-01 10:17:09.885 [info] unknown @ 0 - JS: [getTheme] no theme id; returning default theme
    2024-10-01 10:17:09.885 [info] unknown @ 0 - JS: [ViewManagerPage] restoring view [%s] itemDetails/index.html
    2024-10-01 10:17:09.885 [info] unknown @ 0 - JS: [viewContainer] tryRestoreView [object Object]
    2024-10-01 10:17:09.886 [info] unknown @ 0 - JS: [getTheme] getting theme "%s" dark
    2024-10-01 10:17:09.886 [info] unknown @ 0 - JS: [ViewManagerPage] restore failed; loading view [%s] itemDetails/index.html
    2024-10-01 10:17:09.910 [info] unknown @ 0 - JS: Received ForceKeepAlive from server. Timeout is 60 seconds.
    2024-10-01 10:17:09.911 [info] unknown @ 0 - JS: Sending web socket message: KeepAlive
    2024-10-01 10:17:09.911 [info] unknown @ 0 - JS: Clearing KeepAlive for [object WebSocket]
    2024-10-01 10:17:09.980 [info] unknown @ 0 - JS: Received KeepAlive from server.

    2024-10-01 10:17:14.854 [info] unknown @ 0 - JS: Autofocus processing was blocked because a document's URL has a fragment

    Anybody knows why it's not working?
    TheDreadPirate
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    Posts: 11,852
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    Joined: 2023 Jun
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    Country:United States
    #2
    2024-10-01, 01:25 PM
    What version of Jellyfin Media Player are you using? I'm assuming 1.11.1.
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    flymetothemoon
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    Country:France
    #3
    2024-10-01, 01:38 PM (This post was last modified: 2024-10-01, 01:41 PM by flymetothemoon. Edited 3 times in total.)
    Well the latest that's available in the downloads section. When I restart both the server and the player, it works for one theme song, after that breaks again, there is nothing in the server logs so I assume it's something with the player/laptop I am using as client. Updated the intel igpu drivers and still happens
    TheDreadPirate
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    Posts: 11,852
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    #4
    2024-10-01, 01:46 PM
    I'll do some testing when I get home and ask the devs if this is a JMP issue or jellyfin-web issue. Or something else.
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    flymetothemoon
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    Junior Member

    Posts: 27
    Threads: 6
    Joined: 2023 Jul
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    Country:France
    #5
    2024-10-01, 02:21 PM
    Thank you. I tested it with microsoft edge now and it seems to be working fine although after you refresh the movie page you have to wait like 10-15 seconds before any theme is being played on the same movie or clicking other movies.
    TheDreadPirate
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    Community Moderator

    Posts: 11,852
    Threads: 10
    Joined: 2023 Jun
    Reputation: 347
    Country:United States
    #6
    2024-10-02, 02:10 AM
    I was not able to reproduce. JMP, jellyfin-web in Chrome and Chromium all worked fine with theme songs. I was able to switch between movies with test theme songs and no errors or anything.

    Remind me, does your setup use a reverse proxy?
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    flymetothemoon
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    Junior Member

    Posts: 27
    Threads: 6
    Joined: 2023 Jul
    Reputation: 0
    Country:France
    #7
    2024-10-02, 09:03 AM (This post was last modified: 2024-10-02, 09:03 AM by flymetothemoon. Edited 1 time in total.)
    I am using Tailscale to connect remotely to my server so I don't have to expose it to the internet. Running Tailscale at default settings
    TheDreadPirate
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    Posts: 11,852
    Threads: 10
    Joined: 2023 Jun
    Reputation: 347
    Country:United States
    #8
    2024-10-02, 01:40 PM
    I guess reinstall the client, if you haven't tried that already. I don't see how tailscale would do anything to cause this. Does this happen when you DON'T use tailscale?
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    flymetothemoon
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    Junior Member

    Posts: 27
    Threads: 6
    Joined: 2023 Jul
    Reputation: 0
    Country:France
    #9
    2024-10-08, 10:43 AM (This post was last modified: 2024-10-08, 10:43 AM by flymetothemoon.)
    Well from what I see as long as I don't right click refresh within the player it seems to be working fine now
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