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    Jellyfin Forum Support Troubleshooting Networking & Access New devices connecting via webui are shown the setup wizard instead of login page.

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    New devices connecting via webui are shown the setup wizard instead of login page.

    lxl
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    #1
    2024-05-19, 06:43 PM
    I have a working Jellyfin server configured. It works as expected when using native applications and after login on the webui. However when I connect to Jellyfin on a new device (in the web client) it takes me to the server setup wizard instead of the login page and if I proceed with the wizard it has the my account credentials pre-filled. This is of course unsafe and undesired but what is causing the wizard to show instead of the login page?

    Server version 10.9.2 via docker (linuxserver).
    TheDreadPirate
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    #2
    2024-05-19, 06:51 PM
    Are you using a bookmark for Jellyfin? If so, what is the bookmark? I've seen people bookmark the setup wizard URL, which results in what you are seeing. Also, are you using a password manager?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    lxl
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    #3
    2024-05-19, 06:59 PM
    No bookmark. No password manager. It happens when I connect directly via localhost:port across firefox, chromium and vanadium, including clean profiles.
    TheDreadPirate
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    #4
    2024-05-19, 08:11 PM
    Can you share your full jellyfin log via pastebin?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    lxl
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    #5
    2024-05-19, 09:39 PM
    The full log exceeds pastebin's size limits. Here's a snippet of what seems to be written when I connect from a new device: https://pastebin.com/JWYai1Hz
    TheDreadPirate
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    #6
    2024-05-19, 09:49 PM
    Can you restart jellyfin and provide me with the shutdown and startup logs?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    lxl
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    #7
    2024-05-20, 10:02 AM
    https://pastebin.com/PgZGKMxK
    TheDreadPirate
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    #8
    2024-05-20, 12:27 PM
    Code:
    [2024-05-20 11:59:02.469 +02:00] [INF] [1] Jellyfin.Server.Migrations.MigrationRunner: Marking following migrations as applied because this is a fresh install: ["CreateNetworkConfiguration", "MigrateMusicBrainzTimeout", "MigrateNetworkConfiguration"]

    Can you share your docker compose for your jellyfin container?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    lxl
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    Junior Member

    Posts: 9
    Threads: 1
    Joined: 2024 May
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    #9
    2024-05-20, 06:42 PM
    https://pastebin.com/9mdwMqPb
    TheDreadPirate
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    Posts: 15,375
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    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #10
    2024-05-20, 08:23 PM
    Where do the variables in your config get defined? The only thing that makes sense at this point is that your config directory is not persisting.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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