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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification New elements not automatically scanned/recognized - why?

     
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    New elements not automatically scanned/recognized - why?

    Iacov
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    #1
    2024-02-18, 06:21 PM
    hey

    i'm running docker (lsio) on ubuntu
    my media is mounted via smb/cifs (fileserver is my synology nas)

    i've added a new episode, but it was not automatically picked up

    i've found this documentation:  Troubleshooting | Jellyfin 
    but i don't find similar errors in my log

    is "realtime" really..."real time" or am i too impatient? (waited for around 3 minutes before manual scanning)

    how can i troubleshoot the cause? or is smb the issue?
    TheDreadPirate
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    #2
    2024-02-18, 06:47 PM
    Realtime monitoring over SMB is not supported and should not be enabled.

    Double check that the permissions on that file are the same as the rest of the files that work. You can also try manually rescanning.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Iacov
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    #3
    2024-02-18, 06:58 PM
    oh, that's unfortunate, thanks for the info. i could only find the info that "some filesystems are not supported", nfs being named as one.
    what do you mean by checking the permissions? the file was found and can be played without problems after i did a manual scan of the library - it's only the real time monitoring and "live" adding of new contet that i'm missing Winking-face

    i haven't had time to accomodate myself with the planned tasks of jellyfin yet - can you do a scripted rescan of the library?
    duckrental
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    #4
    2024-02-18, 07:14 PM
    There's a scheduled task to rescan the library - it runs every 12 hours by default, but you can change that up to every 15 minutes
    TheDreadPirate
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    #5
    2024-02-18, 07:15 PM
    Dashboard > Scheduled Tasks. There is a daily library scan job. You can change the frequency to whatever.

    I had assumed you already tried to rescan hence my suggestion to double check permissions.

    IIRC, real time monitoring relies on inotify, which SMB does not support. If you enable it on a SMB share jellyfin will just perpetually scan every file in your library constantly checking for changes. Obviously that will slow things down a lot.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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