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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting New Media Source Won't Scan

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    New Media Source Won't Scan

    KodiUser1138
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    #1
    2024-09-03, 07:25 PM
    Had to rejig some of my movies library and created a new network location for several items. Added this new location which is fully shared and accessible on my LAN as all my other network locations are and JF just refuses to scan it. I'm not sure what else to try, I've added it, removed it, scanned both times, restarted the server, restarted the PC, reverted to an older back-up of the library and added the new network location there and nothing will get JF to scan it. And because you can't set JF to scan a specific location within a library I have no other controls others than to just keep clicking rescan library. There are only 44 items total in this new location, all with local artwork and metadata so all JF needs to do is scan the pre-existing information but thus far... notta. I am stumped.
    JF Wish List:
    IMDb Top250 metadata
    Collection content rules: Library-Title/Sorttitle/Tag/Director/Filename/Contains
    Collection organized by Library
    Collections scanned to editable XML
    Media info show added Collection
    Soundtrack auto link to movie by title/sort/Manual
    Read Music Album Sort
    TheDreadPirate
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    #2
    2024-09-03, 07:34 PM
    Can you initiate a scan then share your jellyfin log via pastebin?

    I'm assuming you mounted the network share to your OS. Which protocol is it using? NFS or CIFS?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    KodiUser1138
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    #3
    2024-09-03, 07:40 PM (This post was last modified: 2024-09-03, 07:43 PM by KodiUser1138. Edited 1 time in total.)
    (2024-09-03, 07:34 PM)TheDreadPirate Wrote: Can you initiate a scan then share your jellyfin log via pastebin?

    I'm assuming you mounted the network share to your OS.  Which protocol is it using?  NFS or CIFS?


    's a Windows network shared folder with 4 sub folders by letter which then contain the curated movies in their own folders. It's the same setup and type of share I have 4 others of on this PC and similar across the machines I have on my network until I can build 1 contained media vault. It's seen on the network and fully accessible from Kodi via the network path. I'm using JF 10.9.3 for other reason previously mentioned elsewhere but I don't recall having any issue with this version previously when trying to add a new path to a library. But everything just continues to fail. I've even renamed the network folder and tried that but still nothing. I will see about posting a log later as I'm pressed for time at the moment.

    I should ask what might I be looking for in the log? I can access it through my phone but can't upload it right now.
    JF Wish List:
    IMDb Top250 metadata
    Collection content rules: Library-Title/Sorttitle/Tag/Director/Filename/Contains
    Collection organized by Library
    Collections scanned to editable XML
    Media info show added Collection
    Soundtrack auto link to movie by title/sort/Manual
    Read Music Album Sort
    TheDreadPirate
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    #4
    2024-09-03, 07:58 PM
    Is each subfolder by letter added to the library, or is the overarching folder added to the library?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    KodiUser1138
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    #5
    2024-09-04, 12:25 AM
    (2024-09-03, 07:58 PM)TheDreadPirate Wrote: Is each subfolder by letter added to the library, or is the overarching folder added to the library?

    The overarching networked shared folder it added to the library, like all the others that work. When added to JF it then shows the nested sub folders by letter, just like previous times. However when adding this time, unlike in prior JF versions, there was no lower box to re-enter the network address which I'm guessing is setting the network location in some manner and that isn't being accomplished now?
    JF Wish List:
    IMDb Top250 metadata
    Collection content rules: Library-Title/Sorttitle/Tag/Director/Filename/Contains
    Collection organized by Library
    Collections scanned to editable XML
    Media info show added Collection
    Soundtrack auto link to movie by title/sort/Manual
    Read Music Album Sort
    KodiUser1138
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    Posts: 265
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    Joined: 2023 Jun
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    Country:Canada
    #6
    2024-09-04, 05:26 AM
    I tried to post the log to pastebin but it says it's too large so which section would we be looking for information in?
    JF Wish List:
    IMDb Top250 metadata
    Collection content rules: Library-Title/Sorttitle/Tag/Director/Filename/Contains
    Collection organized by Library
    Collections scanned to editable XML
    Media info show added Collection
    Soundtrack auto link to movie by title/sort/Manual
    Read Music Album Sort
    Efficient_Good_5784
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    Posts: 1,167
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    #7
    2024-09-04, 06:19 AM
    (2024-09-04, 05:26 AM)KodiUser1138 Wrote: I tried to post the log to pastebin but it says it's too large so which section would we be looking for information in?
    Paste the whole thing into a text file, then zip it up and share here.
    1
    KodiUser1138
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    #8
    2024-09-04, 06:42 AM (This post was last modified: 2024-09-04, 06:57 AM by KodiUser1138. Edited 1 time in total.)
    Hopefully that works.

    Also looking through there appears to be an error with Borat? Perhaps something to do with the file name? It appears fine in my library but would be good to know the fix for any errors that are simple to resolve.


    Attached Files
    .zip   log_20240903 1.zip (Size: 36.25 KB / Downloads: 74)
    JF Wish List:
    IMDb Top250 metadata
    Collection content rules: Library-Title/Sorttitle/Tag/Director/Filename/Contains
    Collection organized by Library
    Collections scanned to editable XML
    Media info show added Collection
    Soundtrack auto link to movie by title/sort/Manual
    Read Music Album Sort
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #9
    2024-09-04, 06:05 PM
    What is the name of the new network path?

    \\MediaServer\Movies 1?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    KodiUser1138
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    Member

    Posts: 265
    Threads: 31
    Joined: 2023 Jun
    Reputation: 0
    Country:Canada
    #10
    2024-09-04, 06:26 PM (This post was last modified: 2024-09-04, 06:28 PM by KodiUser1138. Edited 1 time in total.)
    (2024-09-04, 06:05 PM)TheDreadPirate Wrote: What is the name of the new network path?

    \\MediaServer\Movies 1?

    \\MainPC\Movies 4
    JF Wish List:
    IMDb Top250 metadata
    Collection content rules: Library-Title/Sorttitle/Tag/Director/Filename/Contains
    Collection organized by Library
    Collections scanned to editable XML
    Media info show added Collection
    Soundtrack auto link to movie by title/sort/Manual
    Read Music Album Sort
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