New to Jellyfin, it keeps crashing on my firestick

[madeirabhoy]

   

No Problem!

Go to the settings of your jellyfin server. Go to Playback and then Transcoding. I have Intel Quicksync selected you should select Apple VideoToolBox if I understood your log correctly.



but yeah more logs would be helpful!

its honestly not there. my setup looks totally different. on my Mac, my jellyfin app just opens the server, and when I click on it on the menubar it opens in safari and clicking on playback opens up a list of settings none of which are transcoding. is yours a separate app?    

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Their playback doesn't appear to be transcoding, so that shouldn't matter.

I see your server restarting a lot.  Are you restarting the server or is it restarting itself?

Let's try enabling debug logging.

Go to /Users/johntravers/Library/Application Support/jellyfin/config and there should be a logging.default.json file.

The lines at the top are currently this.

Code:

"Serilog": {
        "MinimumLevel": {
            "Default": "Information",
            "Override": {
                "Microsoft": "Warning",
                "System": "Warning"

Change it to

Code:

"Serilog": {
        "MinimumLevel": {
            "Default": "Debug",
            "Override": {
                "Microsoft": "Debug",
                "System": "Debug"

Restart jellyfin, reproduce the problem, and then share the new log.

ive done that, and of course it hasn't crashed in the 30 mins of me watching something yet

all of the restarting is when it has stopped playing and given an error.