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    Jellyfin Forum Support Troubleshooting No GPU transcoding - Ubuntu Server, NVidia P400

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    No GPU transcoding - Ubuntu Server, NVidia P400

    TheDreadPirate
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    #11
    2023-10-05, 06:12 PM
    /var/log/jellyfin/
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    Woelfchen
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    #12
    2023-10-05, 06:49 PM
    https://sourceb.in/1iNGwddRHk
    TheDreadPirate
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    #13
    2023-10-05, 06:59 PM
    That is the main jellyfin log. There should be logs in there that start with "ffmpeg".
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Woelfchen
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    #14
    2023-10-05, 07:05 PM
    No, only those
    TheDreadPirate
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    #15
    2023-10-05, 07:09 PM
    The log you shared does have any video playback activity. Can you watch a video with the problem you described and share the updated log? Also, what kind of playback device you playing the video on?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Woelfchen
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    #16
    2023-10-05, 08:48 PM (This post was last modified: 2023-10-05, 08:52 PM by Woelfchen. Edited 1 time in total.)
    https://sourceb.in/zuZNJ8345Z

    Playing on an AndroidTV (Android Tablet has the same problem)

    I guess thats the interesting part:

    Code:
    [2023-10-05 22:44:33.598 +02:00] [INF] User policy for "jellyfin". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
    [2023-10-05 22:44:33.599 +02:00] [INF] StreamBuilder.BuildVideoItem( Profile="AndroidTV-libVLC", Path="/mnt/media/moviez/The Help (2011)/The Help (2011).mp4", AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "media:/videos/755a09ce-7faa-ee6b-d0fc-1b7a36ca9094/stream.mov?MediaSourceId=755a09ce7faaee6bd0fc1b7a36ca9094&Static=true&VideoCodec=hevc&AudioCodec=aac&AudioStreamIndex=2&api_key=<token>&Tag=c9a97e8f71bd04281272fbb3fb8c698e"
    [2023-10-05 22:44:33.726 +02:00] [INF] User policy for "jellyfin". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
    [2023-10-05 22:44:33.726 +02:00] [INF] StreamBuilder.BuildVideoItem( Profile="AndroidTV-ExoPlayer", Path="/mnt/media/moviez/The Help (2011)/The Help (2011).mp4", AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "media:/videos/755a09ce-7faa-ee6b-d0fc-1b7a36ca9094/stream.mov?MediaSourceId=755a09ce7faaee6bd0fc1b7a36ca9094&Static=true&VideoCodec=hevc&AudioCodec=aac&AudioStreamIndex=2&api_key=<token>&Tag=c9a97e8f71bd04281272fbb3fb8c698e"
    [2023-10-05 22:45:04.592 +02:00] [INF] Playback stopped reported by app "Android TV" "0.15.12" playing "The Help". Stopped at "281445" ms
    [2023-10-05 22:45:16.011 +02:00] [INF] WS "192.168.0.68" request

    Android Tablet via Jellyfin App

    Code:
    [2023-10-05 22:45:16.011 +02:00] [INF] WS "192.168.0.68" request
    [2023-10-05 22:48:09.071 +02:00] [INF] Sending ForceKeepAlive message to 1 inactive WebSockets.
    [2023-10-05 22:48:35.307 +02:00] [INF] User policy for "jellyfin". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
    [2023-10-05 22:48:35.309 +02:00] [INF] StreamBuilder.BuildVideoItem( Profile="Jellyfin Android", Path="/mnt/media/moviez/The Help (2011)/The Help (2011).mp4", AudioStreamIndex=2, SubtitleStreamIndex=0 ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "media:/videos/755a09ce-7faa-ee6b-d0fc-1b7a36ca9094/stream.mp4?MediaSourceId=755a09ce7faaee6bd0fc1b7a36ca9094&Static=true&VideoCodec=hevc&AudioCodec=aac&AudioStreamIndex=2&api_key=<token>&Tag=c9a97e8f71bd04281272fbb3fb8c698e"
    [2023-10-05 22:48:41.068 +02:00] [INF] User policy for "jellyfin". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
    [2023-10-05 22:48:41.068 +02:00] [INF] StreamBuilder.BuildVideoItem( Profile="Jellyfin Android", Path="/mnt/media/moviez/The Help (2011)/The Help (2011).mp4", AudioStreamIndex=2, SubtitleStreamIndex=0 ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "media:/videos/755a09ce-7faa-ee6b-d0fc-1b7a36ca9094/stream.mp4?MediaSourceId=755a09ce7faaee6bd0fc1b7a36ca9094&Static=true&VideoCodec=hevc&AudioCodec=aac&AudioStreamIndex=2&api_key=<token>&Tag=c9a97e8f71bd04281272fbb3fb8c698e"
    [2023-10-05 22:48:53.949 +02:00] [INF] Playback stopped reported by app "Jellyfin Android" "2.5.3" playing "The Help". Stopped at "285077" ms
    TheDreadPirate
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    #17
    2023-10-05, 08:59 PM
    Whatever is going on, the client is the problem. The server is direct playing.

    There's nothing special or unusual about the codecs or bit rate of the video.

    What models are your Android TV/Tablet clients?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Woelfchen
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    #18
    2023-10-05, 09:08 PM
    Xiaomi MiPad5 with Android 13
    Sony AndroidTV KD-49XE9005 with Jellyfin App on Android 9
    TheDreadPirate
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    #19
    2023-10-05, 09:26 PM
    On the tablet give the Findroid client a whirl. But the Snapdragon 860 is more than capable of playing your content. So not entirely sure what is going on.

    I'm having trouble finding documentation for the MT5891 chipset in that TV. IMO, you might be better off just getting a Chromecast with Google TV or some other dongle.

    Can you also do a speed test? The browser in your tablet should be fine to run this.

    https://librespeed.org/
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Woelfchen
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    Posts: 14
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    #20
    2023-10-05, 10:10 PM
    (2023-10-05, 09:26 PM)TheDreadPirate Wrote: On the tablet give the Findroid client a whirl.  But the Snapdragon 860 is more than capable of playing your content.  So not entirely sure what is going on.

    I'm having trouble finding documentation for the MT5891 chipset in that TV.  IMO, you might be better off just getting a Chromecast with Google TV or some other dongle.

    Can you also do a speed test?  The browser in your tablet should be fine to run this.

    https://librespeed.org/


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