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    Jellyfin Forum Support Troubleshooting Networking & Access On iOS, Jellyfin Mobile and Swiftfin both fail to find server, yet Infuse works

     
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    On iOS, Jellyfin Mobile and Swiftfin both fail to find server, yet Infuse works

    3l3v8
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    #1
    2023-08-18, 02:48 PM
    On iOS, connected to the local network and I can ping the server IP. Infuse finds the server and works. Both Swiftfin and Jellyfin Mobile fail to find the server even when I type in the IP address and/or the IP:Port.
    TheDreadPirate
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    #2
    2023-08-18, 03:15 PM
    Could you provide a bit more information about the server side of things? Server OS? Jellyfin version? Specs? Do you have a reverse proxy? https?

    And could you share your server logs? And the specific error you are seeing with Swiftfin/Jellyfin Mobile?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    3l3v8
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    #3
    2023-08-18, 03:46 PM
    Jellyfin Server is running on Debian (well Mint).
    Version: 10.8.10
    Server is a quad core with 4GB of RAM. The Library is located on a USB connected SSD.

    Hard to get the logs of that box, but I looked through them and there was nothing about devices connecting.

    On Swiftfin, under Local Servers it says No local servers found. (Infuse finds it just fine)
    If I type in the IP or the IP:Port and hit Connect, I don't get an error message, the screen has a brief flash and nothing changes.
    TheDreadPirate
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    #4
    2023-08-18, 05:16 PM
    The logs also help us figure out some details about your config to guide our suggestions.

    Is this a new install? Did you open port 8096 on the server's firewall? Since you don't see any connection attempts, I'm inclined to think some firewall issue. But that doesn't explain how Infuse found it. Perhaps some sort of service discovery or DLNA?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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