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    Jellyfin Forum Support Troubleshooting Password field missing from login page

     
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    Password field missing from login page

    unable to login
    bdydrp
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    Country:Australia
    #1
    2026-07-04, 02:11 AM
    Hi, 

    I havent had the need to login to the dashoboard for sometime, so not sure how long this has existed, but when accesisng the dashboard via windows PC - jellyfin is a docker container on Unraid - the password text box is missing.
    The user does a have a password set, ive tried running the setup wizard again, creating a new user, but again, the password field doesnt appear 


    Any suggestions please

    Cheers


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    TheDreadPirate
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    #2
    2026-07-04, 06:39 PM
    Clear your browser cache? Do you have any plugins installed that modify jellyfin-web?
    Jellyfin 10.11.11 (Docker)
    Debian 13 w/Xanmod amd64v3 LTS kernel
    AMD Ryzen 5500 w/32GB DDR4
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    ZFS Storage pool
        vdev1 - 6x WD Red Pro 6TB CMR in RAIDZ1
        vdev2 - 3x WD Red Pro 18TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    bdydrp
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    #3
    2026-07-05, 11:44 AM
    Cleared browser cache - And no plugins installed

    Still same issue
    TheDreadPirate
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    #4
    2026-07-05, 11:06 PM (This post was last modified: 2026-07-05, 11:06 PM by TheDreadPirate.)
    Do you have any browser extensions installed? Can you share screenshots of the unRAID config screen for the container?
    Jellyfin 10.11.11 (Docker)
    Debian 13 w/Xanmod amd64v3 LTS kernel
    AMD Ryzen 5500 w/32GB DDR4
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    ZFS Storage pool
        vdev1 - 6x WD Red Pro 6TB CMR in RAIDZ1
        vdev2 - 3x WD Red Pro 18TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    bdydrp
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    Posts: 6
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    Joined: 2024 Jan
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    Country:Australia
    #5
    2026-07-06, 11:25 AM (This post was last modified: 2026-07-06, 11:27 AM by bdydrp. Edited 1 time in total.)
    No browser extensions
    Screenshots attached

    I did run a second instance (which is working fine) and have noticed that the config is different even tho both are using Jellyfin:latest


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    TheDreadPirate
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    #6
    2026-07-06, 01:32 PM
    Where do you provide a path for /config? I also noticed that /cache is also undefined.

    Also, what is different about the test container config?
    Jellyfin 10.11.11 (Docker)
    Debian 13 w/Xanmod amd64v3 LTS kernel
    AMD Ryzen 5500 w/32GB DDR4
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    ZFS Storage pool
        vdev1 - 6x WD Red Pro 6TB CMR in RAIDZ1
        vdev2 - 3x WD Red Pro 18TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    bdydrp
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    Posts: 6
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    Joined: 2024 Jan
    Reputation: 0
    Country:Australia
    #7
    2026-07-08, 01:34 PM (This post was last modified: 2026-07-08, 01:35 PM by bdydrp.)
    Screenshot of cache for broken Jellyfin
       

    Test container screenshots
       
       
    TheDreadPirate
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    Posts: 15,723
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    #8
    2026-07-08, 03:41 PM
    Does unRAID have a way to "recreate" the container? As in redownload the image and regenerate the container with your existing /config data?
    Jellyfin 10.11.11 (Docker)
    Debian 13 w/Xanmod amd64v3 LTS kernel
    AMD Ryzen 5500 w/32GB DDR4
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    ZFS Storage pool
        vdev1 - 6x WD Red Pro 6TB CMR in RAIDZ1
        vdev2 - 3x WD Red Pro 18TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    bdydrp
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    Junior Member

    Posts: 6
    Threads: 2
    Joined: 2024 Jan
    Reputation: 0
    Country:Australia
    #9
    2026-07-10, 01:23 AM
    I believe so, i will need to have a look into that.

    In the meantime, my test container is up and running wiith all media loaded and scanned - So i could just switch over to that one now

    But, would be good to try and determine what caused the issue in the 1st place to prevent it happening again
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