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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Playback error

     
    • 0 Vote(s) - 0 Average

    Playback error

    Smaug
    Offline

    Junior Member

    Posts: 1
    Threads: 1
    Joined: 2023 Aug
    Reputation: 0
    #1
    2023-08-18, 10:35 AM (This post was last modified: 2023-08-18, 10:42 AM by Venson. Edited 3 times in total.)
    i havnt used my server in a long time (partly bc of the this issue) but anytime i try and play any video i get "Playback Error. This client (firefox) isnt compatible with the media and the server isnt sending a compatible media format."
    i saw alot of stuff about this with version 10.8.3 but the settings menu says im running 10.8.10 which doesnt match the main log file which says 10.8.3 (note that i have this issue on all accounts with and without admin and with and without hw acceleration)

    here us the log from failed playback event

    Code:
    /videos/c74bc298-05ee-e364-0978-36c2d6f794b0/hls1/main/0.ts
    {"Protocol":0,"Id":"c74bc29805eee364097836c2d6f794b0","Path":"/home/smaug/HDD/NAS/Tv/Shows/Akashic records of bastard magic instructor/S1/Akashic records of bastard magic instructor 1.mkv","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mkv,webm","Size":992492800,"Name":"Akashic records of bastard magic instructor 1","IsRemote":false,"ETag":"12519a14f8aad25e82ba7b2774571c08","RunTimeTicks":14570170368,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"hevc","CodecTag":null,"Language":null,"ColorRange":null,"ColorSpace":"bt709","ColorTransfer":"bt709","ColorPrimaries":"bt709","DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":"1001/24000","Title":null,"VideoRange":"SDR","VideoRangeType":"SDR","VideoDoViTitle":null,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"DisplayTitle":"1080p HEVC SDR","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":5449450,"BitDepth":null,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"Height":1080,"Width":1920,"AverageFrameRate":23.976025,"RealFrameRate":23.976025,"Profile":"Main 10","Type":1,"AspectRatio":"16:9","Index":0,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p10le","Level":120,"IsAnamorphic":null},{"Codec":"flac","CodecTag":null,"Language":"jpn","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":"1/48000","Title":"Stereo","VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"DisplayTitle":"Stereo - Japanese - FLAC - Default","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":"stereo","BitRate":679362,"BitDepth":16,"RefFrames":null,"PacketLength":null,"Channels":2,"SampleRate":48000,"IsDefault":true,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"flac","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":"1/48000","Title":"Surround","VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"DisplayTitle":"Surround - English - FLAC - 5.1","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":"5.1","BitRate":3155329,"BitDepth":24,"RefFrames":null,"PacketLength":null,"Channels":6,"SampleRate":48000,"IsDefault":false,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":2,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"ass","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":"0/1","Title":"[LostYears] Subs","VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":"Undefined","LocalizedDefault":"Default","LocalizedForced":"Forced","LocalizedExternal":"External","DisplayTitle":"[LostYears] Subs - English - Default - ASS","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":3,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"ass","CodecTag":null,"Language":"eng","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":"0/1","Title":"[LostYears] Signs/Songs","VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":"Undefined","LocalizedDefault":"Default","LocalizedForced":"Forced","LocalizedExternal":"External","DisplayTitle":"[LostYears] Signs/Songs - English - ASS","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":4,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[{"Codec":"ttf","CodecTag":"[0][0][0][0]","Comment":null,"Index":5,"FileName":"Lato-Bold.ttf","MimeType":"application/x-truetype-font","DeliveryUrl":null},{"Codec":"ttf","CodecTag":"[0][0][0][0]","Comment":null,"Index":6,"FileName":"Lato-BoldItalic.ttf","MimeType":"application/x-truetype-font","DeliveryUrl":null},{"Codec":"ttf","CodecTag":"[0][0][0][0]","Comment":null,"Index":7,"FileName":"Chuu2-next.ttf","MimeType":"application/x-truetype-font","DeliveryUrl":null},{"Codec":"ttf","CodecTag":"[0][0][0][0]","Comment":null,"Index":8,"FileName":"00243.TTF","MimeType":"application/x-truetype-font","DeliveryUrl":null},{"Codec":"ttf","CodecTag":"[0][0][0][0]","Comment":null,"Index":9,"FileName":"01_tama.TTF","MimeType":"application/x-truetype-font","DeliveryUrl":null},{"Codec":"ttf","CodecTag":"[0][0][0][0]","Comment":null,"Index":10,"FileName":"DK Crayon Crumble.ttf","MimeType":"application/x-truetype-font","DeliveryUrl":null},{"Codec":"ttf","CodecTag":"[0][0][0][0]","Comment":null,"Index":11,"FileName":"KGJuneBug.ttf","MimeType":"application/x-truetype-font","DeliveryUrl":null}],"Formats":[],"Bitrate":9284141,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":null,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null}
    /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -f matroska,webm -autorotate 0 -i file:"/home/smaug/HDD/NAS/Tv/Shows/Akashic records of bastard magic instructor/S1/Akashic records of bastard magic instructor 1.mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 libx264 -preset veryfast -crf 23 -maxrate 5449450 -bufsize 10898900 -x264opts:0 subme=0:me_range=4:rc_lookahead=10:me=dia:no_chroma_me:8x8dct=0:partitions=none -force_key_frames:0 "expr:gte(t,0+n_forced*3)" -sc_threshold:v:0 0 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale=trunc(min(max(iw\,ih*a)\,min(1920\,1080*a))/2)*2:trunc(min(max(iw/a\,ih)\,min(1920/a\,1080))/2)*2,format=yuv420p" -codec:a:0 libfdk_aac -ac 2 -ab 256000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 0 -hls_segment_filename "/var/lib/jellyfin/transcodes/2737adcaadabf761508f098169cb1fb4%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "/var/lib/jellyfin/transcodes/2737adcaadabf761508f098169cb1fb4.m3u8"
    ffmpeg version 5.1.3-Jellyfin Copyright (c) 2000-2022 the FFmpeg developers
      built with gcc 9 (Ubuntu 9.4.0-1ubuntu1~20.04.1)
      configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-libs=-lfftw3f --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-libdrm --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libsvtav1 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-opencl --enable-vaapi --enable-amf --enable-libmfx --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
      libavutil      57. 28.100 / 57. 28.100
      libavcodec    59. 37.100 / 59. 37.100
      libavformat    59. 27.100 / 59. 27.100
      libavdevice    59.  7.100 / 59.  7.100
      libavfilter    8. 44.100 /  8. 44.100
      libswscale      6.  7.100 /  6.  7.100
      libswresample  4.  7.100 /  4.  7.100
      libpostproc    56.  6.100 / 56.  6.100
    file:/home/smaug/HDD/NAS/Tv/Shows/Akashic records of bastard magic instructor/S1/Akashic records of bastard magic instructor 1.mkv: No such file or directory
    I dont understand why its says no such file as it is there (jellyfin is on a local server that i manage files via ssh and samba) and i can play the file directly over samba on my pc (i did check and make sure jellyfin had access via os usr group. linux ubuntu server lts 20.04)
    This is the top of the main log file (just seems to repeat after this)
    [2023-08-18 06:10:13.722 +00:00] [INF] Jellyfin version: "10.8.3"
    [2023-08-18 06:10:13.758 +00:00] [INF] Environment Variables: ["[JELLYFIN_LOG_DIR, /var/log/jellyfin]", "[JELLYFIN_CACHE_DIR, /var/cache/jellyfin]", "[JELLYFIN_DATA_DIR, /var/lib/jellyfin]", "[JELLYFIN_FFMPEG_OPT, --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg]", "[JELLYFIN_ADDITIONAL_OPTS, ]", "[JELLYFIN_ARGS, $JELLYFIN_WEB_OPT $JELLYFIN_RESTART_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLFIN_ADDITIONAL_OPTS]", "[JELLYFIN_CONFIG_DIR, /etc/jellyfin]", "[JELLYFIN_USER, jellyfin]", "[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]", "[JELLYFIN_RESTART_OPT, --restartpath=/usr/lib/jellyfin/restart.sh]"]
    [2023-08-18 06:10:13.762 +00:00] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--restartpath=/usr/lib/jellyfin/restart.sh", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg", ""]
    [2023-08-18 06:10:13.764 +00:00] [INF] Operating system: "Linux"
    [2023-08-18 06:10:13.764 +00:00] [INF] Architecture: X64
    [2023-08-18 06:10:13.765 +00:00] [INF] 64-Bit Process: True
    [2023-08-18 06:10:13.765 +00:00] [INF] User Interactive: True
    [2023-08-18 06:10:13.765 +00:00] [INF] Processor count: 8
    [2023-08-18 06:10:13.765 +00:00] [INF] Program data path: "/var/lib/jellyfin"
    [2023-08-18 06:10:13.765 +00:00] [INF] Web resources path: "/usr/share/jellyfin/web"
    [2023-08-18 06:10:13.765 +00:00] [INF] Application directory: "/usr/lib/jellyfin/bin/"
    [2023-08-18 06:10:14.100 +00:00] [INF] Setting cache path: "/var/cache/jellyfin"
    [2023-08-18 06:10:14.141 +00:00] [INF] Loading assemblies
    [2023-08-18 06:10:14.369 +00:00] [INF] Defined LAN addresses : "[10.0.0.0/8,172.16.0.0/12,192.168.0.0/16]"
    [2023-08-18 06:10:14.369 +00:00] [INF] Defined LAN exclusions : "[]"
    [2023-08-18 06:10:14.370 +00:00] [INF] Using LAN addresses: "[10.0.0.0/8,172.16.0.0/12,192.168.0.0/16]"
    [2023-08-18 06:10:14.380 +00:00] [INF] Using bind addresses: "[]"
    [2023-08-18 06:10:14.380 +00:00] [INF] Using bind exclusions: "[]"
    [2023-08-18 06:10:17.489 +00:00] [INF] Loaded plugin: "TMDb" "10.8.3.0"
    [2023-08-18 06:10:17.490 +00:00] [INF] Loaded plugin: "Studio Images" "10.8.3.0"
    [2023-08-18 06:10:17.491 +00:00] [INF] Loaded plugin: "OMDb" "10.8.3.0"
    [2023-08-18 06:10:17.491 +00:00] [INF] Loaded plugin: "MusicBrainz" "10.8.3.0"
    [2023-08-18 06:10:17.491 +00:00] [INF] Loaded plugin: "AudioDB" "10.8.3.0"
    [2023-08-18 06:10:17.583 +00:00] [INF] Kestrel listening on "Any IP4 Address"
    [2023-08-18 06:10:18.103 +00:00] [WRN] No XML encryptor configured. Key {ac3ff1a1-1986-436e-a95b-f35a15114762} may be persisted to storage in unencrypted form.
    [2023-08-18 06:10:18.132 +00:00] [ERR] Kestrel failed to start! This is most likely due to an invalid address or port bind - correct your bind configuration in network.xml and try again.
    [2023-08-18 06:10:18.132 +00:00] [FTL] Error while starting server.
    System.IO.IOException: Failed to bind to address http://0.0.0.0:8096: address already in use.
    ---> Microsoft.AspNetCore.Connections.AddressInUseException: Address already in use
    ---> System.Net.Sockets.SocketException (98): Address already in use
      at System.Net.Sockets.Socket.UpdateStatusAfterSocketErrorAndThrowException(SocketError error, String callerName)
      at System.Net.Sockets.Socket.DoBind(EndPoint endPointSnapshot, SocketAddress socketAddress)
      at System.Net.Sockets.Socket.Bind(EndPoint localEP)
      at Microsoft.AspNetCore.Server.Kestrel.Transport.Sockets.SocketTransportOptions.CreateDefaultBoundListenSocket(EndPoint endpoint)
      at Microsoft.AspNetCore.Server.Kestrel.Transport.Sockets.SocketConnectionListener.Bind()
      --- End of inner exception stack trace ---
      at Microsoft.AspNetCore.Server.Kestrel.Transport.Sockets.SocketConnectionListener.Bind()
      at Microsoft.AspNetCore.Server.Kestrel.Transport.Sockets.SocketTransportFactory.BindAsync(EndPoint endpoint, CancellationToken cancellationToken)
      at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.Infrastructure.TransportManager.BindAsync(EndPoint endPoint, ConnectionDelegate connectionDelegate, EndpointConfig endpointConfig, CancellationToken cancellationToken)
      at Microsoft.AspNetCore.Server.Kestrel.Core.KestrelServerImpl.<>c__DisplayClass30_0`1.<<StartAsync>g__OnBind|0>d.MoveNext()
    --- End of stack trace from previous location ---
      at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.AddressBinder.BindEndpointAsync(ListenOptions endpoint, AddressBindContext context, CancellationToken cancellationToken)
      --- End of inner exception stack trace ---
      at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.AddressBinder.BindEndpointAsync(ListenOptions endpoint, AddressBindContext context, CancellationToken cancellationToken)
      at Microsoft.AspNetCore.Server.Kestrel.Core.ListenOptions.BindAsync(AddressBindContext context, CancellationToken cancellationToken)
      at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.AddressBinder.EndpointsStrategy.BindAsync(AddressBindContext context, CancellationToken cancellationToken)
      at Microsoft.AspNetCore.Server.Kestrel.Core.Internal.AddressBinder.BindAsync(IEnumerable`1 listenOptions, AddressBindContext context, CancellationToken cancellationToken)
      at Microsoft.AspNetCore.Server.Kestrel.Core.KestrelServerImpl.BindAsync(CancellationToken cancellationToken)
      at Microsoft.AspNetCore.Server.Kestrel.Core.KestrelServerImpl.StartAsync[TContext](IHttpApplication`1 application, CancellationToken cancellationToken)
      at Microsoft.AspNetCore.Hosting.WebHost.StartAsync(CancellationToken cancellationToken)
      at Jellyfin.Server.Program.StartApp(StartupOptions options)
    [2023-08-18 06:10:18.142 +00:00] [INF] Running query planner optimizations in the database... This might take a while
    [2023-08-18 06:10:18.213 +00:00] [INF] Disposing "CoreAppHost"
    [2023-08-18 06:10:18.215 +00:00] [INF] Disposing "EmbyTV"
    [2023-08-18 06:10:18.216 +00:00] [INF] Disposing "SchedulesDirect"
    [2023-08-18 06:10:18.216 +00:00] [INF] Disposing "MusicBrainzAlbumProvider"
    [2023-08-18 06:10:18.220 +00:00] [INF] Received a SIGTERM signal, shutting down
    again not sure why it says 10.8.3 as i have purged and reinstalled it and trying to upgrade it results in this
    sudo apt-get upgrade jellyfin
    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    jellyfin is already the newest version (10.8.10-1).
    Calculating upgrade... Done
    0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
    Venson
    Offline

    Moderator, Server Dev, XBox Maintainer

    Posts: 381
    Threads: 7
    Joined: 2023 Jun
    Reputation: 15
    Country:Germany
    #2
    2023-08-18, 10:43 AM
    Hey @Smaug

    The error:


    System.IO.IOException: Failed to bind to address http://0.0.0.0:8096: address already in use.


    Indicates you are trying to run 2 seperate Jellyfin instances at once which will not work.
    typos are finders, keepers.
    Next Jellyfin release 10.11.0 will be Soon™
    Soon™ is an unregistered trademark of Jellyfin International
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