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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Playback Error - Client isn't compatible

     
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    Playback Error - Client isn't compatible

    TheDreadPirate
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    Posts: 11,852
    Threads: 10
    Joined: 2023 Jun
    Reputation: 347
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    #12
    2023-07-17, 09:06 PM
    (2023-07-17, 10:26 AM)Daniel_King Wrote: How is this transcoding thing in general working, on what is it depending if something needs to be transcoded or not?
    I thought if a video can be played natively on the device, Jellyfin should also be able to stream it without transcoding, or is this a wrong assumption?

    One of my video files which can be played natively but won't work without transcoding on Jellyfin:


    Playback Info
    Player: Html Video Player
    Play method: Transcoding
    Protocol: http
    Stream type: HLS

    Video Info
    Player dimensions: 3840x1981
    Video resolution: 3840x2160
    Dropped frames: 1
    Corrupted frames: 0

    Transcoding Info
    Video codec: H264
    Audio codec: AAC
    Audio channels: 2
    Bitrate: 63.1 Mbps
    Transcoding progress: 0.9%
    Transcoding framerate: 30 fps
    Reason for transcoding:
    The video codec is not supported
    The audio codec is not supported

    Original Media Info
    Container: webm
    Size: 74.2 GiB
    Bitrate: 67.7 Mbps
    Video codec: HEVC Main 10
    Video bitrate: 62.7 Mbps
    Video range type: HDR10
    Audio codec: TRUEHD
    Audio bitrate: 4.2 Mbps
    Audio channels: 8
    Audio sample rate: 48000 Hz
    Audio bit depth: 24


    If the audio is getting transcoded I don't mind, I just would like to get the raw video stream.

    It also depends on your browser.  I'm assuming you are watching in a browser because the playback info.  Try playing your content in the desktop Jellyfin Media Player.  My content is also transcoding with I play in Chrome, but direct plays in the desktop JF Media Player.  Here is an example.  I am playing the same video at the same time, one in Chrome the other in JMP.  The browser is transcoding, JMP is direct playing.
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
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    Messages In This Thread
    Playback Error - Client isn't compatible - by Daniel_King - 2023-07-14, 09:42 AM
    RE: Playback Error - Client isn't compatible - by TheDreadPirate - 2023-07-14, 01:06 PM
    RE: Playback Error - Client isn't compatible - by Mastan s - 2023-07-15, 05:09 PM
    RE: Playback Error - Client isn't compatible - by TheDreadPirate - 2023-07-15, 09:16 PM
    RE: Playback Error - Client isn't compatible - by Mastan s - 2023-07-15, 10:30 PM
    RE: Playback Error - Client isn't compatible - by Mastan s - 2023-07-15, 11:45 PM
    RE: Playback Error - Client isn't compatible - by TheDreadPirate - 2023-07-16, 12:53 AM
    RE: Playback Error - Client isn't compatible - by Mastan s - 2023-07-16, 02:53 AM
    RE: Playback Error - Client isn't compatible - by TheDreadPirate - 2023-07-16, 03:16 AM
    RE: Playback Error - Client isn't compatible - by Mastan s - 2023-07-16, 03:25 AM
    RE: Playback Error - Client isn't compatible - by Daniel_King - 2023-07-17, 10:26 AM
    RE: Playback Error - Client isn't compatible - by TheDreadPirate - 2023-07-17, 09:06 PM
    RE: Playback Error - Client isn't compatible - by Mastan s - 2023-07-29, 01:56 AM
    RE: Playback Error - Client isn't compatible - by TheDreadPirate - 2023-07-29, 03:12 AM
    RE: Playback Error - Client isn't compatible - by Mastan s - 2023-08-02, 03:39 AM
    RE: Playback Error - Client isn't compatible - by Okami - 2023-08-05, 02:16 PM
    RE: Playback Error - Client isn't compatible - by TheDreadPirate - 2023-08-05, 04:45 PM
    RE: Playback Error - Client isn't compatible - by wbravin - 2023-09-12, 08:24 PM
    RE: Playback Error - Client isn't compatible - by TheDreadPirate - 2023-09-12, 08:27 PM
    RE: Playback Error - Client isn't compatible - by g7ivp - 2023-10-08, 11:54 PM
    RE: Playback Error - Client isn't compatible - by southern.cross - 2024-01-06, 05:04 AM
    RE: Playback Error - Client isn't compatible - by TheDreadPirate - 2024-01-06, 05:07 AM
    RE: Playback Error - Client isn't compatible - by southern.cross - 2024-01-06, 05:55 AM
    RE: Playback Error - Client isn't compatible - by southern.cross - 2024-01-06, 06:22 AM
    RE: Playback Error - Client isn't compatible - by sasukat - 2024-03-22, 04:41 PM
    RE: Playback Error - Client isn't compatible - by TheDreadPirate - 2024-03-22, 08:34 PM
    RE: Playback Error - Client isn't compatible - by sasukat - 2024-03-22, 08:41 PM
    RE: Playback Error - Client isn't compatible - by sasukat - 2024-03-22, 08:57 PM
    RE: Playback Error - Client isn't compatible - by TheDreadPirate - 2024-03-22, 08:59 PM
    RE: Playback Error - Client isn't compatible - by sasukat - 2024-03-22, 09:20 PM
    RE: Playback Error - Client isn't compatible - by TheDreadPirate - 2024-03-22, 09:30 PM
    RE: Playback Error - Client isn't compatible - by sasukat - 2024-03-22, 10:06 PM
    RE: Playback Error - Client isn't compatible - by sasukat - 2024-03-22, 10:11 PM
    RE: Playback Error - Client isn't compatible - by TheDreadPirate - 2024-03-22, 10:37 PM
    RE: Playback Error - Client isn't compatible - by sasukat - 2024-03-22, 10:42 PM
    RE: Playback Error - Client isn't compatible - by TheDreadPirate - 2024-03-22, 10:45 PM

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