Playback Error: Playback failed due to a fatal player error.

[Menne Wiersma]

Hello,

I tried launching my show, but i got the following error:  Playback Error: Playback failed due to a fatal player error.

Error log:
https://pastebin.com/tqhjhL4c

[TheDreadPirate]

What are your server specs?

[Menne Wiersma]

Intel i5 7500t
8GB ram
running on truenas scale 24

[TheDreadPirate]

Did you pass the GPU into the container?

[Menne Wiersma]

Hi,
I'm pretty new to all this. What does this mean, and how am i supposed to do it?

[TheDreadPirate]

IIRC, there is a setting for the Jellyfin container called "Resource Allocation" in the TrueNAS UI. Under that is "GPU Resource". In there you'd assign your Intel GPU to the container.

[Menne Wiersma]

I figured it out, it now works. Thank you!

[Zehirlioglu]

I resolved the issue of playback failing due to a fatal player error by clicking 'Do not select' for the 'Allow encoding in AV1 format' option in Jellyfin's playback/transcoding/encoding format settings.