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    Jellyfin Forum Support Troubleshooting Playback issue but transcoding works

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    Playback issue but transcoding works

    Peronia
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    #11
    2024-02-23, 07:44 PM
    Sure, here they are:
    Jellyfinlog
    Transcodinglog
    TheDreadPirate
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    #12
    2024-02-23, 10:56 PM
    Is Debian installed bare metal on a system? Or is it a VM?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
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    Peronia
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    #13
    2024-02-24, 11:54 AM
    It's a lxc container which runs at Proxmox (Jellyfin runs always inside a container in my network).
    TheDreadPirate
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    #14
    2024-02-24, 04:49 PM
    So Proxmox > Debian > Jellyfin installed directly on Debian?

    What is the storage for this LXC? A local disk? Network storage?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Peronia
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    #15
    2024-02-24, 05:10 PM
    Yes you're right. The storage is a local disk and the movies are stored at a nfs share.
    TheDreadPirate
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    #16
    2024-02-24, 06:06 PM
    This shouldn't matter, but why aren't you using hardware acceleration? What are your hardware specs?

    I turned on debug logging on my test setup to see what a normal transcode debug log looks like. I have this line in mine that I don't see in yours.

    Code:
    [2024-02-24 17:58:39.022 +00:00] [DBG] [16] Jellyfin.Api.Controllers.DynamicHlsController: Finished serving "/config/transcodes/c545c75f9b6db8892b4f63f9ea2121e51.ts"

    "Finished serving" logs never appear in yours.

    Do you have anything going on in your network that could potentially block or alter network traffic? A pihole? Something like that?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Peronia
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    #17
    2024-02-24, 06:25 PM
    I have a Ryzen 5 1600 processor. This one has no graphic processors so I think I can't use hardware acceleration.
    Yes I have a pihole. But I don't get it why this should interference Jellyfin. I have both for a long time...
    TheDreadPirate
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    #18
    2024-02-24, 06:44 PM
    In a browser can you open the dev console and monitor it during a transcode?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Peronia
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    #19
    2024-02-24, 07:00 PM
    Yeah I already did it, so I found the hls error. See a couple of posts before.
    TheDreadPirate
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    #20
    2024-02-24, 07:17 PM
    Right. Forgot about that. 90% certain you have some weird network issue going on.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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