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    Jellyfin Forum Support Troubleshooting Networking & Access ports fowarded but cant access remotely

     
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    ports fowarded but cant access remotely

    any fixes?/help am new to jellyfin but not networking and computers
    Jack
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    #1
    2024-03-13, 10:41 PM
    hey guys setting up my jellyfin server and so far everything works okay inside my network- of course i want to enable them outside of my network as well via remote access- any suggestions guys? this is the error i get when trying to connect via cell service outside of network Connection timed out G5.e: Connection timed out at F5.g.d(Unknown Source:62Nerd-face at F5.f.q(Unknown Source:17) at C4.a.l(Unknown Source:Nerd-face at p4.m.d(Unknown Source:103) at p4.l.l(Unknown Source:17) at C4.a.l(Unknown Source:31) at p4.m.d(Unknown Source:103) at p4.l.l(Unknown Source:17) at C4.a.l(Unknown Source:31) at p4.m.d(Unknown Source:103) at p4.l.l(Unknown Source:17) at C4.a.l(Unknown Source:31) at p4.m.d(Unknown Source:103) at p4.l.l(Unknown Source:17) at C4.a.l(Unknown Source:31) at Y4.N.run(Unknown Source:104) at m.j.run(Unknown Source:12) at e5.m.run(Unknown Source:2) at e5.a.run(Unknown Source:97)
               
    TheDreadPirate
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    #2
    2024-03-13, 10:48 PM
    You don't need to port forward 1900 and 7359. Those are LAN only protocols for DLNA and service discovery, respectively.

    That looks like a Verizon FIOS router, correct?

    What OS is your server running?

    Can you share your jellyfin logs via https://sourceb.in/ ?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Jack
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    #3
    2024-03-13, 10:57 PM (This post was last modified: 2024-03-13, 11:00 PM by Jack.)
    (2024-03-13, 10:48 PM)TheDreadPirate Wrote: You don't need to port forward 1900 and 7359.  Those are LAN only protocols for DLNA and service discovery, respectively.

    That looks like a Verizon FIOS router, correct?

    What OS is your server running?

    Can you share your jellyfin logs via https://sourceb.in/ ?

    this is my log from droidfin on my phone https://srcb.in/pvW2vGpqcu

    jellyfin server logs https://srcb.in/9rlZDlwlzT

    Should i get rid of 1900 and 7359? does it really matter thanks you so much! hope ill be getting it running its currently running on windows 11 and is a fios g3100

    (2024-03-13, 10:57 PM)Jack Wrote:
    (2024-03-13, 10:48 PM)TheDreadPirate Wrote: You don't need to port forward 1900 and 7359.  Those are LAN only protocols for DLNA and service discovery, respectively.

    That looks like a Verizon FIOS router, correct?

    What OS is your server running?

    Can you share your jellyfin logs via https://sourceb.in/ ?

    this is my log from droidfin on my phone https://srcb.in/pvW2vGpqcu

    jellyfin server logs https://srcb.in/9rlZDlwlzT

    Should i get rid of 1900 and 7359? does it really matter thanks you so much! hope ill be getting it running its currently running on windows 11 and is a fios g3100

    i also have automatic port fowarding on- i turned that on and the problem persisted LMK if i should disable it
    TheDreadPirate
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    #4
    2024-03-13, 11:04 PM (This post was last modified: 2024-03-13, 11:05 PM by TheDreadPirate. Edited 1 time in total.)
    You definitely should get rid of the port 1900 and 7359 port forwarding rules.  A) It doesn't work externally anyway and B) exposing them to the Internet is a security risk.

    Definitely turn off automatic port mapping. It is not needed if you manually setup port forwarding. Are you able to access your Jellyfin locally?  Did you enable "Allow remote connections" in the Jellyfin networking dashboard?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Jack
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    Posts: 6
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    Joined: 2024 Mar
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    Country:United States
    #5
    2024-03-13, 11:20 PM (This post was last modified: 2024-03-13, 11:20 PM by Jack.)
    yes i can acess locally on network with phone and laptop- should i disable IPv6 Aswell? i enabled that too remote connections is on. i i turned off IPv6 to get back to defaults. i removed those ports from my verizon router and turned off automatic port mapping and turned off and turned on sever

    (2024-03-13, 11:04 PM)TheDreadPirate Wrote: You definitely should get rid of the port 1900 and 7359 port forwarding rules.  A) It doesn't work externally anyway and B) exposing them to the Internet is a security risk.

    Definitely turn off automatic port mapping.  It is not needed if you manually setup port forwarding.  Are you able to access your Jellyfin locally?  Did you enable "Allow remote connections" in the Jellyfin networking dashboard?

    here is screenshot    
    TheDreadPirate
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    #6
    2024-03-13, 11:23 PM (This post was last modified: 2024-03-13, 11:24 PM by TheDreadPirate. Edited 2 times in total.)
    IPv6, when all components support it, is fine. I use IPv6 for my setup. But you need to enable it in your router, server OS, client OS, and Jellyfin. Linux and Android should get an IPv6 address automatically if your router is configured to issue them. Same if your mobile ISP provides them.

    For simplicity, turn off IPv6 support in Jellyfin and your router (if it is currently on) and try again. You will need to restart Jellyfin for that change to apply.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Jack
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    Junior Member

    Posts: 6
    Threads: 2
    Joined: 2024 Mar
    Reputation: 0
    Country:United States
    #7
    2024-03-13, 11:23 PM
    (2024-03-13, 11:20 PM)Jack Wrote: yes i can acess locally on network with phone and laptop- should i disable IPv6 Aswell? i enabled that too remote connections is on. i i turned off IPv6 to get back to defaults. i removed those ports from my verizon router and turned off automatic port mapping and turned off and turned on sever

    (2024-03-13, 11:04 PM)TheDreadPirate Wrote: You definitely should get rid of the port 1900 and 7359 port forwarding rules.  A) It doesn't work externally anyway and B) exposing them to the Internet is a security risk.

    Definitely turn off automatic port mapping.  It is not needed if you manually setup port forwarding.  Are you able to access your Jellyfin locally?  Did you enable "Allow remote connections" in the Jellyfin networking dashboard?

    here is screenshot

    also after doing this i still fail to connect on my phone off cell service
    TheDreadPirate
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    Posts: 15,375
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    #8
    2024-03-13, 11:25 PM
    You are typing your Verizon WAN IP into your phone, correct? Not your LAN IP? 192.168.1.XXX
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Jack
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    Junior Member

    Posts: 6
    Threads: 2
    Joined: 2024 Mar
    Reputation: 0
    Country:United States
    #9
    2024-03-13, 11:36 PM
    (2024-03-13, 11:25 PM)TheDreadPirate Wrote: You are typing your Verizon WAN IP into your phone, correct?  Not your LAN IP?  192.168.1.XXX

    im really sorry but what is my verizon WAN IP? is it G3100 IP? i have turned off ipv6 and turned off autoamtic port forwarding i tried that . Dude your awesome i was PUTTING IN THE WRONG IP! im a moron.... dude your awesome thanks!
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