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    Jellyfin Forum Support Troubleshooting Networking & Access Remote connection via TV App

     
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    Remote connection via TV App

    jacobaklein
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    #1
    2026-05-25, 05:45 PM
    I have Jellyfin hosted on my Synology NAS and fronted by NGINX to use a self-signed TLS certificate.

    On my router, I have a NAT from the WAN to the IP & Port of the NGINX instance.

    I am able to connect from outside my home from my phone and my laptop.  I suspect that is because I trusted my internal certificate authority on both.

    My issue is that the Jellyfin app on a TV or streaming device (i.e. FireTV or native TV app).

    I am wondering if the non-public cert is causing the issue.  If so, how can I get around this?
    TheDreadPirate
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    #2
    2026-05-28, 04:22 PM (This post was last modified: 2026-05-29, 08:00 PM by TheDreadPirate. Edited 1 time in total.)
    The self-signed cert is the problem. The TV devices don't trust it, won't allow you to "connect anyway", and you can't add your root cert without jail breaking the TV devices. Get a legit cert, if possible.
    Jellyfin 10.11.11 (Docker)
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    jacobaklein
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    #3
    2026-05-29, 07:46 PM
    That is what I thought...just needed another brain to come to the same conclusion.
    Matth
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    #4
    2026-06-02, 06:25 AM
    Getting a free SSL cert from Let's Encrypt is kind of easy, no? With certbot it is done fully automatic and updated.
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