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    Jellyfin Forum Support General Questions Reset password on Jellyfin

     
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    Reset password on Jellyfin

    jngolds2
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Jan
    Reputation: 0
    Country:Australia
    #1
    2024-01-07, 01:59 AM
    I keep trying to reset my Jellyfin password however I get the following message "Forgot Password Please try again within your home network to initiate the password reset process." I'm not sure what this means. Does anyone know how I can reset my password using an iMac. Thanks.
    TheDreadPirate
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    Community Moderator

    Posts: 11,852
    Threads: 10
    Joined: 2023 Jun
    Reputation: 347
    Country:United States
    #2
    2024-01-07, 02:05 AM
    Are you on the same network as your jellyfin server?
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    jngolds2
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Jan
    Reputation: 0
    Country:Australia
    #3
    2024-01-07, 03:01 AM
    Yes I am.
    TheDreadPirate
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    Community Moderator

    Posts: 11,852
    Threads: 10
    Joined: 2023 Jun
    Reputation: 347
    Country:United States
    #4
    2024-01-07, 03:11 AM
    Stop Jellyfin, find system.xml in Jellyfin's config directory. I don't know where that is on MacOS. In that file near the top is "IsSetupWizardComplete". Change that from true to false. Start jellyfin.
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    jngolds2
    Offline

    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Jan
    Reputation: 0
    Country:Australia
    #5
    2024-01-07, 04:06 AM
    Thank you very much for your help.
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