Roku app cannot connect

[Scott McNamee]

My friend made an account on his JellyFin server for me.  My Roku app worked fine for a couple of years, but stopped being able to connect to his server.  On my network, my FireStick app connects, my iPad app connects, and all my computers can connect via the internet.  Only my Roku app cannot connect.  I’ve got an Hitachi Roku TV running Jellyfin app 20.0.5 and a Roku streaming stick+ also running Jellyfin app 20.0.5.  My friend is running 10.8.13 Jellyfin server.  What can I do to get my Roku app to connect to his server? Thanks!

[crobibero]

Initial guess is that your friend uses letsencrypt ssl and the devices are no longer supported. What model numbers are the tv and streaming stick?

[Scott McNamee]

Thanks for weighing in. The Roku TV is an Hitachi model 55R81 running software version 12.5.5 build 4174-57. The Jellyfin app is version 2.0.5