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    Jellyfin Forum Support Troubleshooting Server IP Change & Lost Access

     
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    Server IP Change & Lost Access

    Lance Glackstein
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    Junior Member

    Posts: 1
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    Joined: 2024 Mar
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    #1
    2024-03-04, 11:58 PM (This post was last modified: 2024-03-05, 02:15 AM by Lance Glackstein. Edited 1 time in total.)
    Complete noob with no business trying to run a server, bear with me.


    Windows 11, no docker. Finally had a server up and running, set up a reverse proxy via Caddy, all good. I was running the PC off of wifi and decided to switch it over to ethernet for a faster and more reliable connection.

    Unfortunately, this changed the IPv4 address, but Jellyfin adapted by itself and is now hosted via the new IP.


    However, I can now only access it via the PC that hosts Jellyfin. No other device can find the server from the new IP or the old one. In fact I switched it back to wifi and the problem persists, even on the old IP now. I checked the firewall and it should be fine. However, portchecker says the port is closed. Any idea what may be going on? I did see some Norton popups (new PC) and uninstalled that program. But could it have done something? Not techy in the slightest so I'd appreciate simplifying info as much as you can, thank you
    TheDreadPirate
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    Community Moderator

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    Country:United States
    #2
    2024-03-05, 04:43 AM
    Can you share your Jellyfin logs with us via sourcebin or paste in?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    pxr5
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    Member

    Posts: 52
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    Country:United Kingdom
    #3
    2024-03-05, 09:56 PM
    Maybe you just need to update the new IP in the Caddyfile. Also, you'll need to change the port forwarding rules for the new IP address that Caddy is running on.
    Jellyfin1 - 10.10.3 (Docker) Synology NAS (transcoding off)
    Jellyfin2 - 10.10.3 Minix ZX100-0db MiniPC, Intel N100 (transcoding on)
    Storage - x3 Synology NAS (22TB)
    Reverse Proxy - Caddy v2 running on a Pi3b+
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