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    Jellyfin Forum Support Troubleshooting Server IP couldn't be found

     
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    Server IP couldn't be found

    Trying to open the tray app on windows 11 gets me this error
    Guardian
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    #1
    2023-09-05, 03:14 AM (This post was last modified: 2023-09-05, 03:16 AM by Guardian. Edited 4 times in total.)
    I just downloaded the newest version of jellyfin and when I click open jellyfin on the tray app, it gives me this error "Hmmm... can't reach this page
    cumquat’s server IP address could not be found." I tried deleting and reinstalling but nothing changed. I can access jellyfin if I manually type my IP and :8096 but can't connect it to my TV. 

    What can I do?

    Thanks in advance.


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    TheDreadPirate
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    #2
    2023-09-05, 01:12 PM
    Try manually opening port 8096 instead of just allowing the jellyfin app. Make sure your hostname is tied to your IP (varies by router).
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
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        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
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    skribe
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    #3
    2023-09-05, 01:41 PM (This post was last modified: 2023-09-05, 01:42 PM by skribe. Edited 1 time in total.)
    (2023-09-05, 03:14 AM)Guardian Wrote: I just downloaded the newest version of jellyfin and when I click open jellyfin on the tray app, it gives me this error "Hmmm... can't reach this page
    cumquat’s server IP address could not be found." I tried deleting and reinstalling but nothing changed. I can access jellyfin if I manually type my IP and :8096 but can't connect it to my TV. 

    What can I do?

    Thanks in advance.

    The error you're receiving (ERR_NAME_NOT_RESOLVED) means that your browser is unable to resolve "cumquat" to an actual IP address. That's why it works when you simply use the IP. This is a name resolution error, and will have to be fixed outside of jellyfin.
    Guardian
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    #4
    2023-09-06, 06:37 AM
    It worked guys. Thanks!!
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