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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Networking & Access Slow streaming speed

     
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    Slow streaming speed

    Remote streaming only possible with 720p 4mb/s
    Hmgvhmgvhmgv
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    Country:Germany
    #1
    2023-07-09, 11:49 AM
    Hello,
    Im new to jellyfin and I was wondering wether its normal, that i only can remote Stream in 720p 4mb/s and not more. My Setup is the following:

    1. Server:
    • Wired, Gigabit
    • Desktop PC
    • 5600x, 6900xt, 16gb RAM
    • Hardware acceleration enabled (AMD amf, H264, HEVC, AV1, HEVC 10bit)
    • Tone mapping enabled

    2. Client:
    • Tab S8 Ultra
    • Jellyfin App
    • Integrated Media Player

    3. Network
    • for Server: 600mbs down, 50mbs up
    • Client: 200mbs down
    • VPN to Home Network where the Server is (directly from AVM Fritz Box)

    4. Media
    • Everything is 4k HDR with 60-90mbps


    From my understanding my server upload speed is the bottleneck, but i still schould be able to remotly play at 1080p 10-20mbs after transcoding right? I dont really know If i am wrong or something in the Setup ist wrong.
    Venson
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    Moderator, Server Dev, XBox Maintainer

    Posts: 375
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    Joined: 2023 Jun
    Reputation: 15
    Country:Germany
    #2
    2023-07-09, 08:39 PM
    Well to exclude the obvious, do you have any Bandwidth limitation set on your server?
    typos are finders, keepers.
    Next Jellyfin release 10.11.0 will be Soon™
    Soon™ is an unregistered trademark of Jellyfin International
    Hmgvhmgvhmgv
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    #3
    2023-07-09, 09:11 PM
    No, i haven't Set any bandwith limitations
    TheDreadPirate
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    #4
    2023-07-10, 02:49 AM
    When you are transcoding, what does the CPU/GPU/disk usage look like?

    What is your storage setup like? Both for the OS and for your library.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Hmgvhmgvhmgv
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    #5
    2023-07-10, 09:04 AM
    Everything at around 10-15 %, but IT also Happens with direct play
    TheDreadPirate
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    #6
    2023-07-10, 04:18 PM
    (2023-07-10, 09:04 AM)Hmgvhmgvhmgv Wrote: Everything at around 10-15 %, but IT also Happens with direct play

    What OS is the server running?

    Can you upload both the Jellyfin and ffmpeg logs to pastebin and link it here?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    M0RPH3US
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    Posts: 89
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    #7
    2023-07-10, 07:23 PM
    (2023-07-10, 04:18 PM)TheDreadPirate Wrote:
    (2023-07-10, 09:04 AM)Hmgvhmgvhmgv Wrote: Everything at around 10-15 %, but IT also Happens with direct play

    What OS is the server running?

    Can you upload both the Jellyfin and ffmpeg logs to pastebin and link it here?

    I am facing the exact same issue, it's literally impossible playback any video, without it stuttering every 5-10 secs. I'm running it on a Windows machine, GPU NVidia 1050, 16 GB ram, Intel® Core™ i7-7700HQ CPU, and jellyfin-ffmpeg. Files are over an SMB, transcoding off. Used Findroid, the official app (with the integrated player) but to no avail. Accessing outside the home network, with the help of tail scale funnel. 

    Attached logs - https://pastebin.com/GmzTkPrs

    Any help will be greatly appreciated.
    TheDreadPirate
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    Posts: 15,375
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    #8
    2023-07-11, 04:42 AM
    (2023-07-10, 07:23 PM)M0RPH3US Wrote:
    (2023-07-10, 04:18 PM)TheDreadPirate Wrote:
    (2023-07-10, 09:04 AM)Hmgvhmgvhmgv Wrote: Everything at around 10-15 %, but IT also Happens with direct play

    What OS is the server running?

    Can you upload both the Jellyfin and ffmpeg logs to pastebin and link it here?

    I am facing the exact same issue, it's literally impossible playback any video, without it stuttering every 5-10 secs. I'm running it on a Windows machine, GPU NVidia 1050, 16 GB ram, Intel® Core™ i7-7700HQ CPU, and jellyfin-ffmpeg. Files are over an SMB, transcoding off. Used Findroid, the official app (with the integrated player) but to no avail. Accessing outside the home network, with the help of tail scale funnel. 

    Attached logs - https://pastebin.com/GmzTkPrs

    Any help will be greatly appreciated.

    Your PC is way more than capable of directplay.  Which leads me to believe this is caused by network issues or a client side problem.  Having said that, the log is kind of weird. Your client is spending less than 1 second on each episode before moving on to the next.  Then it circles back and starts playing the first episode?

    Can you tell us more about what you were doing on the CLIENT side?  What was your network access type (cellular, WiFi, remote PC)?  What did the client display during this?

    This looks like a client side bug, IMO.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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