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    Jellyfin Forum Support Troubleshooting SOLVED: 4K HEVC on 1080P Roku

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    SOLVED: 4K HEVC on 1080P Roku

    4K HEVC on 1080P Roku
    TheDreadPirate
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    #21
    2024-11-22, 02:10 PM
    Yeah. I had to put all my streaming devices on my 5Ghz network. I originally intended for all my non PC devices to sit on a 2.4Ghz guest network, but the 2.4Ghz band is too congested. Both from all my devices, but mostly because of neighboring network overlap.
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    wenzelja
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    #22
    2024-11-22, 11:11 PM (This post was last modified: 2024-11-22, 11:13 PM by wenzelja. Edited 1 time in total.)
    (2024-11-22, 02:10 PM)TheDreadPirate Wrote: Yeah.  I had to put all my streaming devices on my 5Ghz network.  I originally intended for all my non PC devices to sit on a 2.4Ghz guest network, but the 2.4Ghz band is too congested.  Both from all my devices, but mostly because of neighboring network overlap.
    @TheDreadPirate
    Well, I think the problem is my Roku. It’s from 2018-19 and doesn’t work on 5GHz; won’t even see a dedicated 5GHz network. Guess I’ll just have to upgrade to a 4K Streaming Stick. At least they’re cheap. 

    I checked our bedroom tv which is a TCL Roku TV and the problem 4K movies play fine. 

    A 2nd problem, and it may again be the old Roku again, is that no matter the movie, AC3 audio is being transcoded, even though I have a 5.1 soundbar connected to the main TV.
    TheDreadPirate
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    Posts: 11,852
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    #23
    2024-11-23, 03:44 PM
    In the ROKU OS settings, not Jellyfin app settings, go to Settings > Audio. What are "Digital output format" and "Preferred streaming format" set to?
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
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