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    Jellyfin Forum Support Troubleshooting SOLVED: 4K HEVC on 1080P Roku

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    SOLVED: 4K HEVC on 1080P Roku

    4K HEVC on 1080P Roku
    TheDreadPirate
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    #21
    2024-11-22, 02:10 PM
    Yeah. I had to put all my streaming devices on my 5Ghz network. I originally intended for all my non PC devices to sit on a 2.4Ghz guest network, but the 2.4Ghz band is too congested. Both from all my devices, but mostly because of neighboring network overlap.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    wenzelja
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    #22
    2024-11-22, 11:11 PM (This post was last modified: 2024-11-22, 11:13 PM by wenzelja. Edited 1 time in total.)
    (2024-11-22, 02:10 PM)TheDreadPirate Wrote: Yeah.  I had to put all my streaming devices on my 5Ghz network.  I originally intended for all my non PC devices to sit on a 2.4Ghz guest network, but the 2.4Ghz band is too congested.  Both from all my devices, but mostly because of neighboring network overlap.
    @TheDreadPirate
    Well, I think the problem is my Roku. It’s from 2018-19 and doesn’t work on 5GHz; won’t even see a dedicated 5GHz network. Guess I’ll just have to upgrade to a 4K Streaming Stick. At least they’re cheap. 

    I checked our bedroom tv which is a TCL Roku TV and the problem 4K movies play fine. 

    A 2nd problem, and it may again be the old Roku again, is that no matter the movie, AC3 audio is being transcoded, even though I have a 5.1 soundbar connected to the main TV.
    TheDreadPirate
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    Posts: 15,374
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    #23
    2024-11-23, 03:44 PM
    In the ROKU OS settings, not Jellyfin app settings, go to Settings > Audio. What are "Digital output format" and "Preferred streaming format" set to?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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