2026-08-04, 02:58 PM
Hello there.
I'm preparing a new machine, DS425+ to be used only on the local network, mainly on an LG TV. JF works I was able to play 1080p content without any issues and 4K with heavy buffering. Once I enable transcoding, when I start 4K content, it says
"Playback Error
Playback failed due to a fatal player error."
From the log I understand that the problem concerns the "HDR tone mapping", I attach at the end
What I've done so far:
I installed JF via docker on an M.2 SSD (using the Synology_HDD_db.sh script)
I also used the Transcode_for_x25 script to enable transcoding, also enabled by JF, playback/transcoding/QSV
When I launch a content in the log I then find the entry "h264_qsv" which I didn't see before, so I deduce that it is working.
also installed TranscodeDrivers with permissions enabled.
Did I miss a step? Having done all this, it shouldn't give me that error, right?
Thanks.
Using: JF: 10.11.11
I'm preparing a new machine, DS425+ to be used only on the local network, mainly on an LG TV. JF works I was able to play 1080p content without any issues and 4K with heavy buffering. Once I enable transcoding, when I start 4K content, it says
"Playback Error
Playback failed due to a fatal player error."
From the log I understand that the problem concerns the "HDR tone mapping", I attach at the end
What I've done so far:
I installed JF via docker on an M.2 SSD (using the Synology_HDD_db.sh script)
I also used the Transcode_for_x25 script to enable transcoding, also enabled by JF, playback/transcoding/QSV
When I launch a content in the log I then find the entry "h264_qsv" which I didn't see before, so I deduce that it is working.
also installed TranscodeDrivers with permissions enabled.
Did I miss a step? Having done all this, it shouldn't give me that error, right?
Thanks.
Using: JF: 10.11.11

