• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Networking & Access SOLVED: Can only log in to Jellyfin server interface via Wi-Fi, not ethernet

     
    • 0 Vote(s) - 0 Average

    SOLVED: Can only log in to Jellyfin server interface via Wi-Fi, not ethernet

    GNU2Linux
    Offline

    Junior Member

    Posts: 6
    Threads: 2
    Joined: 2026 Jun
    Reputation: 0
    Country:United States
    #1
    2026-06-23, 09:40 PM
    I use Linux Mint 22.3 and had Jellyfin server running there for a long while flawlessly. However I recently got some new ethernet cables to make a wired connection to my desktop where Jellyfin server is running rather than relying on Wi-Fi like I was previously. Suddenly I can no longer connect to my Jellyfin server interface in a browser tab. When I try to connect to the server interface at http://192.168.1.252:8096 it says Unable to connect.Can anyone help explain what the issue is or make a suggestion as to how I can fix it and access my Jellyfin server interface again? Thanks in advance!
    Go to solution
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,929
    Threads: 11
    Joined: 2023 Jun
    Reputation: 479
    Country:United States
    #2
    2026-06-23, 10:21 PM (This post was last modified: 2026-06-23, 10:22 PM by TheDreadPirate. Edited 1 time in total.)
    When you changed interfaces, your server probably got a new IP from your router. Ensure you are using the current IP.
    Jellyfin 10.11.11 (Docker)
    Debian 13 w/Xanmod amd64v3 LTS kernel
    AMD Ryzen 5500 w/32GB DDR4
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    ZFS Storage pool
        vdev1 - 6x WD Red Pro 6TB CMR in RAIDZ1
        vdev2 - 3x WD Red Pro 18TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    GNU2Linux
    Offline

    Junior Member

    Posts: 6
    Threads: 2
    Joined: 2026 Jun
    Reputation: 0
    Country:United States
    #3
    2026-06-24, 05:57 PM
    (2026-06-23, 09:40 PM)GNU2Linux Wrote: I use Linux Mint 22.3 and had Jellyfin server running there for a long while flawlessly. However I recently got some new ethernet cables to make a wired connection to my desktop where Jellyfin server is running rather than relying on Wi-Fi like I was previously. Suddenly I can no longer connect to my Jellyfin server interface in a browser tab. When I try to connect to the server interface at http://192.168.1.252:8096 it says Unable to connect.Can anyone help explain what the issue is or make a suggestion as to how I can fix it and access my Jellyfin server interface again? Thanks in advance!

    (2026-06-23, 10:21 PM)TheDreadPirate Wrote: When you changed interfaces, your server probably got a new IP from your router.  Ensure you are using the current IP.

    May I ask how I would determine what the current IP address is and how to fix that?
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,929
    Threads: 11
    Joined: 2023 Jun
    Reputation: 479
    Country:United States
    #4
    2026-06-24, 06:12 PM
    Open a command line terminal and type "ip a".
    Jellyfin 10.11.11 (Docker)
    Debian 13 w/Xanmod amd64v3 LTS kernel
    AMD Ryzen 5500 w/32GB DDR4
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    ZFS Storage pool
        vdev1 - 6x WD Red Pro 6TB CMR in RAIDZ1
        vdev2 - 3x WD Red Pro 18TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    GNU2Linux
    Offline

    Junior Member

    Posts: 6
    Threads: 2
    Joined: 2026 Jun
    Reputation: 0
    Country:United States
    #5
    2026-06-24, 07:26 PM (This post was last modified: 2026-06-24, 07:27 PM by GNU2Linux. Edited 1 time in total.)
    (2026-06-24, 06:12 PM)TheDreadPirate Wrote: Open a command line terminal and type "ip a".

    That worked. I'm at the Jellyfin interface now. Unfortunately I have a whole different problem now that I cannot recall my password. I can't even recall ever having a password for Jellyfin. Assuming I must have had one though, the Forgot Password button generates a .json file under /var/lib/jellyfin that I have no idea what to do with. The Pin inside the file in double quotes doesn't work as a password.
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,929
    Threads: 11
    Joined: 2023 Jun
    Reputation: 479
    Country:United States
    #6
    2026-06-24, 07:41 PM
    When you started the "forgot password" process it should have brought you to a separate page to enter the pin, not the password prompt.
    Jellyfin 10.11.11 (Docker)
    Debian 13 w/Xanmod amd64v3 LTS kernel
    AMD Ryzen 5500 w/32GB DDR4
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    ZFS Storage pool
        vdev1 - 6x WD Red Pro 6TB CMR in RAIDZ1
        vdev2 - 3x WD Red Pro 18TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    GNU2Linux
    Offline

    Junior Member

    Posts: 6
    Threads: 2
    Joined: 2026 Jun
    Reputation: 0
    Country:United States
    #7
    2026-06-24, 08:56 PM
    (2026-06-24, 07:41 PM)TheDreadPirate Wrote: When you started the "forgot password" process it should have brought you to a separate page to enter the pin, not the password prompt.

    Finally, I see that. Not sure why it didn't seem to work the first few times. Maybe I didn't click "Got It" like I was supposed to. I might have hit Escape instead. I was able to log in with the pin and then re-set my password to something I could remember this time in the admin interface. Thanks for the help.
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode