• Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below
  • Forum
  • Website
  • GitHub
  • Status
  • Translation
  • Features
  • Team
  • Rules
  • Help
  • Feeds
User Links
  • Login
  • Register
  • Login Register
    Login
    Username/Email:
    Password:
    Or login with a social network below

    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Media Scanning & Identification SOLVED: Can't add specific movie's metadata

     
    • 0 Vote(s) - 0 Average

    SOLVED: Can't add specific movie's metadata

    resets to blank or wrong movie metadata
    humanverification
    Offline

    Junior Member

    Posts: 4
    Threads: 2
    Joined: 2024 Jun
    Reputation: 0
    Country:Fiji
    #1
    2024-06-07, 07:10 PM (This post was last modified: 2024-06-07, 10:57 PM by humanverification. Edited 2 times in total.)
    10.9.6
    I'm trying to add metadata for the movie "Your Name."
    I can Identify and search name+IMDB or other website's tags to bring up the correct movie, but when I select it there's a loading circle and then nothing changes. If I refresh my library it will sometimes change to some similarly named Chinese movie.
    The folder names I've tried have been "Your Name.", "Your Name. (2016)", "Your Name. [imdbid-tt5311514]" along with variations excluding the "." from the title or using other website IDs.
    I've refreshed and restarted the server a few times. This does not help.
    Included is an image of what I see when I manually Identify the movie. Accepting it does nothing.
    This is the only movie/show I'm having this issue with, the rest have all updated their metadata properly.

    Thanks for your help.


    Attached Files Thumbnail(s)
       
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2024-06-07, 07:27 PM
    Can you share your jellyfin logs via pastebin?

    Also, what are your metadata sources for this library and in what order? Screenshots of the library settings is fine.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #3
    2024-06-07, 07:32 PM (This post was last modified: 2024-06-07, 07:33 PM by TheDreadPirate. Edited 1 time in total.)
    Actually, this might be a bug. I was able to replicate this. I realized even though Your Name in my library had the right image, it was using the TMDB and IMDB ID for the live action Your Name. And I see these logs after I provided the correct TMDB ID.

    Code:
    [2024-06-07 19:26:17.276 +00:00] [INF] Setting provider id's to item e97948ce-98f7-cb30-2217-5e9804532a35-"Your Name.": [("Tmdb": "372058"), ("Imdb": "tt5311514")]
    [2024-06-07 19:26:17.289 +00:00] [ERR] Error processing request: "Directory not empty : '/var/lib/jellyfin/metadata/library/e9/e97948ce98f7cb3022175e9804532a35'". URL "POST" "/Items/RemoteSearch/Apply/e97948ce98f7cb3022175e9804532a35".
    [2024-06-07 19:27:26.559 +00:00] [INF] WS "Client WAN" closed
    [2024-06-07 19:27:27.859 +00:00] [INF] WS "Client WAN" request
    [2024-06-07 19:27:28.397 +00:00] [INF] Creating image collage and saving to "/var/cache/jellyfin/temp/cf9a6fde1b364215848daa9a3197a083.png"
    [2024-06-07 19:27:28.851 +00:00] [INF] Completed creation of image collage and saved to "/var/cache/jellyfin/temp/cf9a6fde1b364215848daa9a3197a083.png"
    [2024-06-07 19:27:30.590 +00:00] [ERR] Error processing request: "Could not find file '/var/lib/jellyfin/metadata/library/e9/e97948ce98f7cb3022175e9804532a35/poster.jpg'". URL "GET" "/Items/e97948ce98f7cb3022175e9804532a35/Images/Primary".
    [2024-06-07 19:27:43.864 +00:00] [ERR] Error processing request: "Could not find file '/var/lib/jellyfin/metadata/library/e9/e97948ce98f7cb3022175e9804532a35/poster.jpg'". URL "GET" "/Items/e97948ce98f7cb3022175e9804532a35/Images/Primary".
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2024-06-07, 07:50 PM
    I submitted a github issue. My symptoms are slightly different, but are possibly related.

    https://github.com/jellyfin/jellyfin/issues/12023

    Can you share your jellyfin logs via pastebin?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    humanverification
    Offline

    Junior Member

    Posts: 4
    Threads: 2
    Joined: 2024 Jun
    Reputation: 0
    Country:Fiji
    #5
    2024-06-07, 07:56 PM
    My issue seems to be that I started adding movies to a library designated for shows. I attempted to change it to a movies+shows library which caused issues so I've separated into 2 libraries. Seems to be resolved now
    « Next Oldest | Next Newest »

    Users browsing this thread: 1 Guest(s)


    • View a Printable Version
    • Subscribe to this thread
    Forum Jump:

    Home · Team · Help · Contact
    © Designed by D&D - Powered by MyBB
    L


    Jellyfin

    The Free Software Media System

    Linear Mode
    Threaded Mode