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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting SOLVED: Can't connect to server

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    SOLVED: Can't connect to server

    Can't connect to server on other devices
    TheDreadPirate
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    #11
    2024-12-12, 02:27 PM
    Does it show you anything? What are you typing in the browser? And can you share your logs via pastebin?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
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        4x WD Red Pro 6TB CMR in RAIDZ1
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    en33-08
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    #12
    2024-12-12, 03:52 PM (This post was last modified: 2024-12-12, 03:52 PM by en33-08. Edited 1 time in total.)
    What do you exactly mean with if it shows anything? I'm typing in the IP address that I am using on the PC (on which the server is running on) both into the browser and application from the PlayStore.

    Pastebin: https://pastebin.com/haNtKHr3

    Hopefully I did it right.
    TheDreadPirate
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    #13
    2024-12-12, 04:01 PM
    You're using http://192.168.178.33:8096 in your browser? If you are on the same machine running Jellyfin http://localhost:8096 will also work, and bypasses the firewall.

    Can you disable the Windows firewall entirely? I've seen cases, including personally, where Windows firewall just straight up breaks after an update. Any rules in Windows firewall aren't actually applied and honored. I had to disable Windows firewall entirely and so did another user here on the forum.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    en33-08
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    #14
    2024-12-12, 05:46 PM (This post was last modified: 2024-12-12, 05:51 PM by en33-08. Edited 1 time in total.)
    Tried it, still does not work.

    Could it maybe have to do with the IP address of my PC or something?

    I set it up on the router so it always has the same IP address, but maybe I have to change something i Windows 11 as well?
    TheDreadPirate
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    #15
    2024-12-12, 06:22 PM
    The log says that the IP in my last post is the current IP.

    Do you have AP isolation turned on in your router's settings? That would prevent wireless clients from talking to each other.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    en33-08
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    #16
    2024-12-13, 01:11 AM
    I think I found the solution and think know what the issue was.

    My PC was on 2.4 GHz connection and my tablet on 5 GHz. When I disabled the 5 GHz connection, it started working because my tablet now connected to the router via 2.4 GHz connection.

    The issue is that I can't force my Samsung tablet to be on 2.4 GHz connection only because Samsung being Samsung, I guess. And on my FritzBox I can't force single devices to use either 2.4 GHz or 5 GHz. I'd like to use ethernet or 5 GHz but there's unfornutely there's a concrete floor seperating me from the router.
    TheDreadPirate
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    #17
    2024-12-13, 01:32 PM
    ......Is your Fritzbox putting each WIFI band on separate VLANs? That is not normal home router behavior. On most routers, at least here in the US, you have to explicitly separate WIFI clients. Out of the box, all WIFI clients can talk to each other and are on the same VLAN regardless of what WIFI band they are using.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    en33-08
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    #18
    2024-12-15, 12:14 AM
    I'm not sure to be honest. I have this following setting on my router's page, "Automatically control WLAN devices between the 2.4 and 5 GHz frequency bands and between multiple FRITZ! products in the mesh - This function is designed to improve data transmission and requires the same WLAN network name (SSID) on both WLAN frequency bands of the FRITZ!Box or the mesh repeater." (translated via Google Translate), which makes it sound like that 2.4 GHz and 5 GHz devices should be able to communicate with each other but they clearly didn't. I can't really find any other setting that mentions anything regarding this type of thing.
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