2026-05-07, 11:58 PM
(This post was last modified: 2026-05-08, 12:13 AM by Burkhazad. Edited 1 time in total.)
Hello everyone,
Here’s the situation:
Jellyfin is installed on a Windows Server. IIS is set up as a reverse proxy with the APP and URL Rewrite, and I’m using an SSL certificate from IONOS.
Everything had been working fine until now, but I had to renew my SSL certificate in early May.
Now I’m facing the problem that everything works (mobile app—Xiaomi, Chrome, Firefox, etc.), but on the Fire TV Stick and the TV box (MagentaTV One), I can no longer establish a connection.
The only message I get is “No access.”
Otherwise, nothing has changed. On the IIS, I installed the new certificate via PFX and password and also selected the corresponding certificate again in the bindings. This certificate is from IONOS and issued by Sectigo.
SSL Checker says everything is fine. I also loosened the SSL connection settings a bit, but unfortunately that didn’t help.
On the FireTV and the corresponding Jellyfin app, I also cleared the cache and data and tried a reinstallation. Unfortunately, none of this helped.
Does anyone here have any tips? DDNS is working properly; as before, only port 443 is forwarded in the router. As I said, I didn’t change any of the settings myself—I just renewed the certificate.
So I’d really appreciate your help, since all my experiments—including using intermediate certificates, etc.—have been unsuccessful. Unfortunately, it doesn’t work even when I integrate it directly through Jellyfin.
Here’s the situation:
Jellyfin is installed on a Windows Server. IIS is set up as a reverse proxy with the APP and URL Rewrite, and I’m using an SSL certificate from IONOS.
Everything had been working fine until now, but I had to renew my SSL certificate in early May.
Now I’m facing the problem that everything works (mobile app—Xiaomi, Chrome, Firefox, etc.), but on the Fire TV Stick and the TV box (MagentaTV One), I can no longer establish a connection.
The only message I get is “No access.”
Otherwise, nothing has changed. On the IIS, I installed the new certificate via PFX and password and also selected the corresponding certificate again in the bindings. This certificate is from IONOS and issued by Sectigo.
SSL Checker says everything is fine. I also loosened the SSL connection settings a bit, but unfortunately that didn’t help.
On the FireTV and the corresponding Jellyfin app, I also cleared the cache and data and tried a reinstallation. Unfortunately, none of this helped.
Does anyone here have any tips? DDNS is working properly; as before, only port 443 is forwarded in the router. As I said, I didn’t change any of the settings myself—I just renewed the certificate.
So I’d really appreciate your help, since all my experiments—including using intermediate certificates, etc.—have been unsuccessful. Unfortunately, it doesn’t work even when I integrate it directly through Jellyfin.

