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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting SOLVED: Direct play not working

     
    • 0 Vote(s) - 0 Average

    SOLVED: Direct play not working

    Direct play not working on TrueNAS Scale
    xEska
    Offline

    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Mar
    Reputation: 0
    Country:Poland
    #1
    2024-03-28, 07:06 PM (This post was last modified: 2024-03-28, 07:06 PM by xEska. Edited 1 time in total.)
    I installed a fresh Jellyfin instance on my TrueNas Scale from TrueCharts and direct play isn't working. Transcoding play in browser works fine, but when I try to direct play from windows jellyfin media player it doesn't work. It tries to load and after couple of seconds it displays message "Playback failed with error "loading failed"."  I have another Jellyfin instance on windows pc and direct play is working fine there. Any known solutions?

    Logs when it doesn't work:
    Code:
    [2024-03-28 19:45:50.897 +01:00] [INF] [37] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "admin". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
    [2024-03-28 19:45:50.897 +01:00] [INF] [37] Jellyfin.Api.Helpers.MediaInfoHelper: StreamBuilder.BuildVideoItem( Profile="Jellyfin Media Player", Path="/Media/Anime/No Game No Life/Movies/No Game No Life Zero.mkv", AudioStreamIndex=null, SubtitleStreamIndex=null ) => ( PlayMethod=DirectPlay, TranscodeReason=0 ) "media:/videos/072696f3-fe35-1040-c238-541ed7a480da/stream.mkv?MediaSourceId=072696f3fe351040c238541ed7a480da&Static=true&VideoCodec=h264&AudioCodec=aac&AudioStreamIndex=2&api_key=<token>&Tag=de2da249e9b4aa864681b5ec9be27b71"
    [2024-03-28 19:45:50.988 +01:00] [INF] [42] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Adding playback tracker : SmVsbHlmaW5NZWRpYVBsYXllciAxLjkuMSAod2luZG93cy14ODZfNjQgMTApfDE2OTM1NzA2ODA5MjA1-d62cc28ce54346c9955d8f928008fcba-072696f3fe351040c238541ed7a480da
    [2024-03-28 19:45:50.988 +01:00] [INF] [42] Jellyfin.Plugin.PlaybackReporting.Data.PlaybackTracker: PlaybackTracker : Adding Start Event : 03/28/2024 19:45:50
    [2024-03-28 19:45:50.988 +01:00] [INF] [42] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Creating StartPlaybackTimer Task
    [2024-03-28 19:45:50.988 +01:00] [INF] [40] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : Entered
    [2024-03-28 19:45:51.945 +01:00] [INF] [40] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjkuMSAod2luZG93cy14ODZfNjQgMTApfDE2OTM1NzA2ODA5MjA1-d62cc28ce54346c9955d8f928008fcba-072696f3fe351040c238541ed7a480da"
    [2024-03-28 19:46:10.990 +01:00] [INF] [44] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: session.RemoteEndPoint : "10.0.0.80"
    [2024-03-28 19:46:10.990 +01:00] [INF] [44] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : event_playing_id    = "072696f3fe351040c238541ed7a480da"
    [2024-03-28 19:46:10.990 +01:00] [INF] [44] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : event_user_id        = "d62cc28ce54346c9955d8f928008fcba"
    [2024-03-28 19:46:10.990 +01:00] [INF] [44] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : event_user_id_int    = 1
    [2024-03-28 19:46:10.990 +01:00] [INF] [44] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : session_playing_id  = "072696f3fe351040c238541ed7a480da"
    [2024-03-28 19:46:10.990 +01:00] [INF] [44] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : session_user_id      = "d62cc28ce54346c9955d8f928008fcba"
    [2024-03-28 19:46:10.990 +01:00] [INF] [44] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : play_method          = "DirectPlay"
    [2024-03-28 19:46:10.990 +01:00] [INF] [44] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : e.ClientName        = "Jellyfin Media Player"
    [2024-03-28 19:46:10.990 +01:00] [INF] [44] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : e.DeviceName        = "DESKTOP"
    [2024-03-28 19:46:10.990 +01:00] [INF] [44] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : ItemName            = "No Game, No Life - s00e00 - No Game No Life Zero"
    [2024-03-28 19:46:10.990 +01:00] [INF] [44] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : ItemId              = "072696f3fe351040c238541ed7a480da"
    [2024-03-28 19:46:10.990 +01:00] [INF] [44] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : ItemType            = "Episode"
    [2024-03-28 19:46:10.990 +01:00] [INF] [44] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : All matches, playback registered
    [2024-03-28 19:46:10.990 +01:00] [INF] [44] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Playback tracker found, adding playback info : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjkuMSAod2luZG93cy14ODZfNjQgMTApfDE2OTM1NzA2ODA5MjA1-d62cc28ce54346c9955d8f928008fcba-072696f3fe351040c238541ed7a480da"
    [2024-03-28 19:46:10.990 +01:00] [INF] [44] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Saving playback tracking activity in DB
    [2024-03-28 19:46:11.010 +01:00] [INF] [44] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: StartPlaybackTimer : Exited
    [2024-03-28 19:46:12.002 +01:00] [INF] [44] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjkuMSAod2luZG93cy14ODZfNjQgMTApfDE2OTM1NzA2ODA5MjA1-d62cc28ce54346c9955d8f928008fcba-072696f3fe351040c238541ed7a480da"
    [2024-03-28 19:46:32.017 +01:00] [INF] [32] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjkuMSAod2luZG93cy14ODZfNjQgMTApfDE2OTM1NzA2ODA5MjA1-d62cc28ce54346c9955d8f928008fcba-072696f3fe351040c238541ed7a480da"
    [2024-03-28 19:46:53.003 +01:00] [INF] [52] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Processing playback tracker : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjkuMSAod2luZG93cy14ODZfNjQgMTApfDE2OTM1NzA2ODA5MjA1-d62cc28ce54346c9955d8f928008fcba-072696f3fe351040c238541ed7a480da"
    [2024-03-28 19:47:10.481 +01:00] [INF] [40] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Jellyfin Media Player" "1.9.1" playing "No Game No Life Zero". Stopped at "0" ms
    [2024-03-28 19:47:10.530 +01:00] [INF] [28] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Playback stop tracker found, processing stop : "SmVsbHlmaW5NZWRpYVBsYXllciAxLjkuMSAod2luZG93cy14ODZfNjQgMTApfDE2OTM1NzA2ODA5MjA1-d62cc28ce54346c9955d8f928008fcba-072696f3fe351040c238541ed7a480da"
    [2024-03-28 19:47:10.530 +01:00] [INF] [28] Jellyfin.Plugin.PlaybackReporting.Data.PlaybackTracker: PlaybackTracker : Adding Stop Event : 03/28/2024 19:47:10
    [2024-03-28 19:47:10.530 +01:00] [INF] [28] Jellyfin.Plugin.PlaybackReporting.EventMonitorEntryPoint: Saving playback tracking activity in DB


    Logs when I play from browser and it is working:
    Code:
    /videos/072696f3-fe35-1040-c238-541ed7a480da/hls1/main/0.ts

    {"Protocol":0,"Id":"072696f3fe351040c238541ed7a480da","Path":"/Media/Anime/No Game No Life/Movies/No Game No Life Zero.mkv","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"mkv,webm","Size":1367458432,"Name":"No Game No Life Zero","IsRemote":false,"ETag":"de2da249e9b4aa864681b5ec9be27b71","RunTimeTicks":63603621888,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"ass","CodecTag":null,"Language":"pol","ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/100","CodecTimeBase":null,"Title":null,"VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":"Undefined","LocalizedDefault":"Default","LocalizedForced":"Forced","LocalizedExternal":"External","DisplayTitle":"Pol - ASS - External","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":0,"Score":null,"IsExternal":true,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":"/Media/Anime/No Game No Life/Movies/No Game No Life Zero.pol.ass","PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"h264","CodecTag":null,"Language":null,"ColorRange":null,"ColorSpace":"bt709","ColorTransfer":"bt709","ColorPrimaries":"bt709","DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":"SDR","VideoRangeType":"SDR","VideoDoViTitle":null,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"DisplayTitle":"1080p H264 SDR","NalLengthSize":"4","IsInterlaced":false,"IsAVC":true,"ChannelLayout":null,"BitRate":1719975,"BitDepth":10,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"Height":1080,"Width":1920,"AverageFrameRate":23.976025,"RealFrameRate":23.976025,"Profile":"High 10","Type":1,"AspectRatio":"16:9","Index":1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p10le","Level":41,"IsAnamorphic":null},{"Codec":"aac","CodecTag":null,"Language":null,"ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":"Stereo","VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"DisplayTitle":"Stereo - AAC - Default","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":"stereo","BitRate":186709,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":2,"SampleRate":48000,"IsDefault":true,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":"LC","Type":0,"AspectRatio":null,"Index":2,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null},{"Codec":"ass","CodecTag":null,"Language":null,"ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Comment":null,"TimeBase":"1/1000","CodecTimeBase":null,"Title":null,"VideoRange":null,"VideoRangeType":null,"VideoDoViTitle":null,"LocalizedUndefined":"Undefined","LocalizedDefault":"Default","LocalizedForced":"Forced","LocalizedExternal":"External","DisplayTitle":"Undefined - Default - ASS","NalLengthSize":null,"IsInterlaced":false,"IsAVC":null,"ChannelLayout":null,"BitRate":null,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":true,"IsForced":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"Profile":null,"Type":2,"AspectRatio":null,"Index":3,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":true,"SupportsExternalStream":true,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[{"Codec":"ttf","CodecTag":"[0][0][0][0]","Comment":null,"Index":3,"FileName":"KOZUKAMINCHOPR6NM-EN.TTF","MimeType":"application/x-truetype-font","DeliveryUrl":null},{"Codec":"ttf","CodecTag":"[0][0][0][0]","Comment":null,"Index":4,"FileName":"LT.ttf","MimeType":"application/x-truetype-font","DeliveryUrl":null},{"Codec":"ttf","CodecTag":"[0][0][0][0]","Comment":null,"Index":5,"FileName":"LT_3italic.ttf","MimeType":"application/x-truetype-font","DeliveryUrl":null},{"Codec":"ttf","CodecTag":"[0][0][0][0]","Comment":null,"Index":6,"FileName":"Maximize.otf","MimeType":"application/x-truetype-font","DeliveryUrl":null},{"Codec":"ttf","CodecTag":"[0][0][0][0]","Comment":null,"Index":7,"FileName":"Amienne.ttf","MimeType":"application/x-truetype-font","DeliveryUrl":null},{"Codec":"otf","CodecTag":"[0][0][0][0]","Comment":null,"Index":8,"FileName":"BENGUIATGOTHICBOLD.OTF","MimeType":"application/vnd.ms-opentype","DeliveryUrl":null},{"Codec":null,"CodecTag":"[0][0][0][0]","Comment":null,"Index":9,"FileName":"0.txt","MimeType":"text/plain","DeliveryUrl":null}],"Formats":[],"Bitrate":1906684,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":null,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null}

    /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -f matroska,webm -autorotate 0 -i file:"/Media/Anime/No Game No Life/Movies/No Game No Life Zero.mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 libx264 -preset veryfast -crf 23 -maxrate 4299938 -bufsize 8599876 -profile:v:0 high -level 41 -x264opts:0 subme=0:me_range=4:rc_lookahead=10:me=dia:no_chroma_me:8x8dct=0:partitions=none -force_key_frames:0 "expr:gte(t,0+n_forced*3)" -sc_threshold:v:0 0 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale=trunc(min(max(iw\,ih*a)\,min(1920\,1080*a))/2)*2:trunc(min(max(iw/a\,ih)\,min(1920/a\,1080))/2)*2,format=yuv420p" -codec:a:0 copy -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 0 -hls_segment_filename "/config/transcodes/00fa46a838a797cd77a82e1d90cbe771%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "/config/transcodes/00fa46a838a797cd77a82e1d90cbe771.m3u8"


    ffmpeg version 5.1.4-Jellyfin Copyright (c) 2000-2023 the FFmpeg developers
      built with gcc 10 (Debian 10.2.1-6)
      configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-libs=-lfftw3f --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-libdrm --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libsvtav1 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-opencl --enable-vaapi --enable-amf --enable-libmfx --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
      libavutil      57. 28.100 / 57. 28.100
      libavcodec    59. 37.100 / 59. 37.100
      libavformat    59. 27.100 / 59. 27.100
      libavdevice    59.  7.100 / 59.  7.100
      libavfilter    8. 44.100 /  8. 44.100
      libswscale      6.  7.100 /  6.  7.100
      libswresample  4.  7.100 /  4.  7.100
      libpostproc    56.  6.100 / 56.  6.100
    [matroska,webm @ 0x564c4478a9c0] Could not find codec parameters for stream 9 (Attachment: none): unknown codec
    Consider increasing the value for the 'analyzeduration' (200000000) and 'probesize' (5000000) options
    Input #0, matroska,webm, from 'file:/Media/Anime/No Game No Life/Movies/No Game No Life Zero.mkv':
      Metadata:
        encoder        : libebml v1.4.2 + libmatroska v1.6.4
        creation_time  : 2021-10-01T06:32:58.000000Z
      Duration: 01:46:00.36, start: 0.000000, bitrate: 1719 kb/s
      Chapters:
        Chapter #0:0: start 0.033000, end 162.901000
          Metadata:
            title          : Part A
        Chapter #0:1: start 162.901000, end 284.701000
          Metadata:
            title          : Part B
        Chapter #0:2: start 284.701000, end 584.834000
          Metadata:
            title          : Part C
        Chapter #0:3: start 584.834000, end 835.126000
          Metadata:
            title          : Part D
        Chapter #0:4: start 835.126000, end 1157.537000
          Metadata:
            title          : Part E
        Chapter #0:5: start 1157.537000, end 1708.457000
          Metadata:
            title          : Part F
        Chapter #0:6: start 1708.457000, end 1982.138000
          Metadata:
            title          : Part G
        Chapter #0:7: start 1982.138000, end 2287.905000
          Metadata:
            title          : Part H
        Chapter #0:8: start 2287.905000, end 2519.434000
          Metadata:
            title          : Part I
        Chapter #0:9: start 2519.434000, end 2642.265000
          Metadata:
            title          : Part J
        Chapter #0:10: start 2642.265000, end 3033.364000
          Metadata:
            title          : Part K
        Chapter #0:11: start 3033.364000, end 3501.498000
          Metadata:
            title          : Part L
        Chapter #0:12: start 3501.498000, end 3854.100000
          Metadata:
            title          : Part M
        Chapter #0:13: start 3854.100000, end 4208.175000
          Metadata:
            title          : Part N
        Chapter #0:14: start 4208.175000, end 4364.360000
          Metadata:
            title          : Part O
        Chapter #0:15: start 4364.360000, end 5072.526000
          Metadata:
            title          : Part P
        Chapter #0:16: start 5072.526000, end 5294.748000
          Metadata:
            title          : Part Q
        Chapter #0:17: start 5294.748000, end 5895.598000
          Metadata:
            title          : Part R
        Chapter #0:18: start 5895.598000, end 6050.544000
          Metadata:
            title          : Part S
        Chapter #0:19: start 6050.544000, end 6360.362000
          Metadata:
            title          : ED
      Stream #0:0: Video: h264 (High 10), yuv420p10le(tv, bt709, progressive), 1920x1080 [SAR 1:1 DAR 16:9], 23.98 fps, 23.98 tbr, 1k tbn (default)
        Metadata:
          BPS-eng        : 1528729
          DURATION-eng    : 01:45:59.312000000
          NUMBER_OF_FRAMES-eng: 152471
          NUMBER_OF_BYTES-eng: 1215208313
          _STATISTICS_WRITING_APP-eng: mkvmerge v55.0.0 ('Waiting For Space') 64-bit
          _STATISTICS_WRITING_DATE_UTC-eng: 2021-10-01 06:32:58
          _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      Stream #0:1: Audio: aac (LC), 48000 Hz, stereo, fltp (default)
        Metadata:
          title          : Stereo
          BPS-eng        : 186709
          DURATION-eng    : 01:46:00.362000000
          NUMBER_OF_FRAMES-eng: 298142
          NUMBER_OF_BYTES-eng: 148442850
          _STATISTICS_WRITING_APP-eng: mkvmerge v55.0.0 ('Waiting For Space') 64-bit
          _STATISTICS_WRITING_DATE_UTC-eng: 2021-10-01 06:32:58
          _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      Stream #0:2: Subtitle: ass (default)
        Metadata:
          BPS-eng        : 1122
          DURATION-eng    : 01:45:11.300000000
          NUMBER_OF_FRAMES-eng: 6373
          NUMBER_OF_BYTES-eng: 885367
          _STATISTICS_WRITING_APP-eng: mkvmerge v55.0.0 ('Waiting For Space') 64-bit
          _STATISTICS_WRITING_DATE_UTC-eng: 2021-10-01 06:32:58
          _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      Stream #0:3: Attachment: ttf
        Metadata:
          filename        : KOZUKAMINCHOPR6NM-EN.TTF
          mimetype        : application/x-truetype-font
      Stream #0:4: Attachment: ttf
        Metadata:
          filename        : LT.ttf
          mimetype        : application/x-truetype-font
      Stream #0:5: Attachment: ttf
        Metadata:
          filename        : LT_3italic.ttf
          mimetype        : application/x-truetype-font
      Stream #0:6: Attachment: ttf
        Metadata:
          filename        : Maximize.otf
          mimetype        : application/x-truetype-font
      Stream #0:7: Attachment: ttf
        Metadata:
          filename        : Amienne.ttf
          mimetype        : application/x-truetype-font
      Stream #0:8: Attachment: otf
        Metadata:
          filename        : BENGUIATGOTHICBOLD.OTF
          mimetype        : application/vnd.ms-opentype
      Stream #0:9: Attachment: none
        Metadata:
          filename        : 0.txt
          mimetype        : text/plain
    Stream mapping:
      Stream #0:0 -> #0:0 (h264 (native) -> h264 (libx264))
      Stream #0:1 -> #0:1 (copy)
    Press [q] to stop, [?] for help
    [libx264 @ 0x564c44881980] using SAR=1/1
    [libx264 @ 0x564c44881980] using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2
    [libx264 @ 0x564c44881980] profile Main, level 4.1, 4:2:0, 8-bit
    [libx264 @ 0x564c44881980] 264 - core 160 r3011 cde9a93 - H.264/MPEG-4 AVC codec - Copyleft 2003-2020 - http://www.videolan.org/x264.html - options: cabac=1 ref=1 deblock=1:0:0 analyse=0x1:0 me=dia subme=0 psy=1 psy_rd=1.00:0.00 mixed_ref=0 me_range=4 chroma_me=0 trellis=0 8x8dct=0 cqm=0 deadzone=21,11 fast_pskip=1 chroma_qp_offset=0 threads=30 lookahead_threads=5 sliced_threads=0 nr=0 decimate=1 interlaced=0 bluray_compat=0 constrained_intra=0 bframes=3 b_pyramid=2 b_adapt=1 b_bias=0 direct=1 weightb=1 open_gop=0 weightp=1 keyint=250 keyint_min=23 scenecut=0 intra_refresh=0 rc_lookahead=10 rc=crf mbtree=1 crf=23.0 qcomp=0.60 qpmin=0 qpmax=69 qpstep=4 vbv_maxrate=4299 vbv_bufsize=8599 crf_max=0.0 nal_hrd=none filler=0 ip_ratio=1.40 aq=1:1.00
    Output #0, hls, to '/config/transcodes/00fa46a838a797cd77a82e1d90cbe771.m3u8':
      Metadata:
        encoder        : Lavf59.27.100
      Stream #0:0: Video: h264, yuv420p(tv, bt709, progressive), 1920x1080 [SAR 1:1 DAR 16:9], q=2-31, 23.98 fps, 90k tbn (default)
        Metadata:
          encoder        : Lavc59.37.100 libx264
        Side data:
          cpb: bitrate max/min/avg: 4299000/0/0 buffer size: 8599000 vbv_delay: N/A
      Stream #0:1: Audio: aac (LC), 48000 Hz, stereo, fltp (default)
    frame=    1 fps=0.0 q=0.0 size=N/A time=00:00:00.00 bitrate=N/A speed=  0x   
    frame=  47 fps=0.0 q=28.0 size=N/A time=00:00:01.87 bitrate=N/A speed=3.02x   
    frame=  78 fps= 69 q=28.0 size=N/A time=00:00:03.24 bitrate=N/A speed=2.87x   
    frame=  107 fps= 66 q=28.0 size=N/A time=00:00:04.37 bitrate=N/A speed=2.68x   
    [hls @ 0x564c44873900] Opening '/config/transcodes/00fa46a838a797cd77a82e1d90cbe7710.ts' for writing
    frame=  144 fps= 68 q=28.0 size=N/A time=00:00:05.97 bitrate=N/A speed= 2.8x   
    frame=  173 fps= 65 q=28.0 size=N/A time=00:00:07.16 bitrate=N/A speed=2.71x   
    [hls @ 0x564c44873900] Opening '/config/transcodes/00fa46a838a797cd77a82e1d90cbe7711.ts' for writing
    frame=  203 fps= 63 q=28.0 size=N/A time=00:00:08.53 bitrate=N/A speed=2.65x   
    frame=  229 fps= 61 q=28.0 size=N/A time=00:00:09.41 bitrate=N/A speed=2.53x   
    [hls @ 0x564c44873900] Opening '/config/transcodes/00fa46a838a797cd77a82e1d90cbe7712.ts' for writing
    frame=  261 fps= 62 q=28.0 size=N/A time=00:00:10.98 bitrate=N/A speed= 2.6x   
    frame=  291 fps= 61 q=28.0 size=N/A time=00:00:12.18 bitrate=N/A speed=2.57x   
    frame=  316 fps= 60 q=28.0 size=N/A time=00:00:13.20 bitrate=N/A speed=2.52x   
    [hls @ 0x564c44873900] Opening '/config/transcodes/00fa46a838a797cd77a82e1d90cbe7713.ts' for writing
    frame=  335 fps= 58 q=28.0 size=N/A time=00:00:13.88 bitrate=N/A speed=2.41x   
    frame=  353 fps= 56 q=28.0 size=N/A time=00:00:14.59 bitrate=N/A speed=2.31x   
    frame=  371 fps= 54 q=28.0 size=N/A time=00:00:15.34 bitrate=N/A speed=2.25x   
    frame=  391 fps= 53 q=28.0 size=N/A time=00:00:16.17 bitrate=N/A speed=2.21x   
    [hls @ 0x564c44873900] Opening '/config/transcodes/00fa46a838a797cd77a82e1d90cbe7714.ts' for writing
    frame=  411 fps= 52 q=35.0 size=N/A time=00:00:17.02 bitrate=N/A speed=2.17x   
    frame=  435 fps= 52 q=38.0 size=N/A time=00:00:18.13 bitrate=N/A speed=2.18x   
    frame=  455 fps= 51 q=36.0 size=N/A time=00:00:18.86 bitrate=N/A speed=2.13x   
    frame=  474 fps= 50 q=29.0 size=N/A time=00:00:19.60 bitrate=N/A speed=2.08x   
    [hls @ 0x564c44873900] Opening '/config/transcodes/00fa46a838a797cd77a82e1d90cbe7715.ts' for writing
    frame=  490 fps= 49 q=31.0 size=N/A time=00:00:20.28 bitrate=N/A speed=2.04x   
    frame=  510 fps= 48 q=29.0 size=N/A time=00:00:21.14 bitrate=N/A speed=2.01x   
    frame=  530 fps= 48 q=28.0 size=N/A time=00:00:22.08 bitrate=N/A speed=  2x   
    [hls @ 0x564c44873900] Opening '/config/transcodes/00fa46a838a797cd77a82e1d90cbe7716.ts' for writing
    frame=  555 fps= 48 q=28.0 size=N/A time=00:00:23.21 bitrate=N/A speed=  2x   
    frame=  598 fps= 49 q=28.0 size=N/A time=00:00:24.91 bitrate=N/A speed=2.05x   
    [hls @ 0x564c44873900] Opening '/config/transcodes/00fa46a838a797cd77a82e1d90cbe7717.ts' for writing
    frame=  625 fps= 49 q=28.0 size=N/A time=00:00:25.89 bitrate=N/A speed=2.05x   
    frame=  645 fps= 49 q=28.0 size=N/A time=00:00:26.77 bitrate=N/A speed=2.04x   
    frame=  666 fps= 49 q=28.0 size=N/A time=00:00:27.77 bitrate=N/A speed=2.03x   
    frame=  688 fps= 49 q=28.0 size=N/A time=00:00:28.63 bitrate=N/A speed=2.02x   
    [hls @ 0x564c44873900] Opening '/config/transcodes/00fa46a838a797cd77a82e1d90cbe7718.ts' for writing
    frame=  714 fps= 49 q=28.0 size=N/A time=00:00:29.65 bitrate=N/A speed=2.02x   
    frame=  735 fps= 49 q=28.0 size=N/A time=00:00:30.55 bitrate=N/A speed=2.02x   
    frame=  764 fps= 49 q=28.0 size=N/A time=00:00:31.74 bitrate=N/A speed=2.02x   
    [hls @ 0x564c44873900] Opening '/config/transcodes/00fa46a838a797cd77a82e1d90cbe7719.ts' for writing
    frame=  790 fps= 49 q=28.0 size=N/A time=00:00:32.93 bitrate=N/A speed=2.03x   
    frame=  816 fps= 49 q=28.0 size=N/A time=00:00:34.00 bitrate=N/A speed=2.03x   
    [hls @ 0x564c44873900] Opening '/config/transcodes/00fa46a838a797cd77a82e1d90cbe77110.ts' for writing
    frame=  843 fps= 49 q=28.0 size=N/A time=00:00:35.03 bitrate=N/A speed=2.03x   
    frame=  869 fps= 49 q=28.0 size=N/A time=00:00:36.22 bitrate=N/A speed=2.04x   
    frame=  906 fps= 50 q=28.0 size=N/A time=00:00:37.78 bitrate=N/A speed=2.07x   
    [hls @ 0x564c44873900] Opening '/config/transcodes/00fa46a838a797cd77a82e1d90cbe77111.ts' for writing
    frame=  939 fps= 50 q=28.0 size=N/A time=00:00:39.04 bitrate=N/A speed=2.08x   
    frame=  971 fps= 50 q=28.0 size=N/A time=00:00:40.57 bitrate=N/A speed=2.11x   
    [hls @ 0x564c44873900] Opening '/config/transcodes/00fa46a838a797cd77a82e1d90cbe77112.ts' for writing
    frame= 1008 fps= 51 q=28.0 size=N/A time=00:00:42.11 bitrate=N/A speed=2.13x   
    frame= 1037 fps= 51 q=28.0 size=N/A time=00:00:43.09 bitrate=N/A speed=2.13x   
    [hls @ 0x564c44873900] Opening '/config/transcodes/00fa46a838a797cd77a82e1d90cbe77113.ts' for writing
    frame= 1067 fps= 51 q=28.0 size=N/A time=00:00:44.52 bitrate=N/A speed=2.14x   
    frame= 1099 fps= 52 q=28.0 size=N/A time=00:00:45.74 bitrate=N/A speed=2.14x   
    [hls @ 0x564c44873900] Opening '/config/transcodes/00fa46a838a797cd77a82e1d90cbe77114.ts' for writing
    frame= 1137 fps= 52 q=28.0 size=N/A time=00:00:47.36 bitrate=N/A speed=2.17x   

    [q] command received. Exiting.

    [hls @ 0x564c44873900] Opening '/config/transcodes/00fa46a838a797cd77a82e1d90cbe77115.ts' for writing
    frame= 1148 fps= 52 q=-1.0 Lsize=N/A time=00:00:47.87 bitrate=N/A speed=2.16x   
    video:9429kB audio:1056kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: unknown
    [libx264 @ 0x564c44881980] frame I:16    Avg QP:17.10  size: 48820
    [libx264 @ 0x564c44881980] frame P:408  Avg QP:20.97  size: 15393
    [libx264 @ 0x564c44881980] frame B:724  Avg QP:22.51  size:  3582
    [libx264 @ 0x564c44881980] consecutive B-frames: 10.8% 13.1%  6.8% 69.3%
    [libx264 @ 0x564c44881980] mb I  I16..4: 65.6%  0.0% 34.4%
    [libx264 @ 0x564c44881980] mb P  I16..4: 25.5%  0.0%  0.0%  P16..4: 22.2%  0.0%  0.0%  0.0%  0.0%    skip:52.3%
    [libx264 @ 0x564c44881980] mb B  I16..4:  2.6%  0.0%  0.0%  B16..8:  9.4%  0.0%  0.0%  direct: 2.5%  skip:85.5%  L0:46.0% L1:44.9% BI: 9.1%
    [libx264 @ 0x564c44881980] coded y,uvDC,uvAC intra: 17.5% 19.4% 3.6% inter: 3.7% 3.7% 0.0%
    [libx264 @ 0x564c44881980] i16 v,h,dc,p: 44% 26% 11% 19%
    [libx264 @ 0x564c44881980] i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 23% 26% 13%  9%  6%  5%  6%  6%  6%
    [libx264 @ 0x564c44881980] i8c dc,h,v,p: 69% 16% 12%  3%
    [libx264 @ 0x564c44881980] Weighted P-Frames: Y:10.8% UV:1.7%
    [libx264 @ 0x564c44881980] kb/s:1613.05
    Go to solution
    TheDreadPirate
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    #2
    2024-03-28, 07:46 PM
    Its hard to say. Did you test the same file on your Windows instance? The TrueCharts version is not an official distribution of Jellyfin. Its possible something is different with it that is breaking Jellyfin. If possible, could you use TrueNAS's Docker capability and run the official jellyfin/jellyfin image?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    xEska
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    Country:Poland
    #3
    2024-03-28, 08:20 PM
    Yes I tested on the same file. I will try installing from official image.
    bitmap
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    #4
    2024-03-28, 08:23 PM
    Check your logs for the transcode reason. Or recreate the issue and look in your Dashboard at the tile that shows the playback session; click the little (i) icon to get the transcode reason. That's the easiest place to start -- it could be user-based, policy-based, etc... Otherwise it's a shot in the dark to offer suggestions.
    Jellyfin 10.10.7 LSIO Docker | Ubuntu 24.04 LTS | i7-13700K | Arc A380 6 GB | 64 GB RAM | 79 TB Storage

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    xEska
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    Country:Poland
    #5
    2024-03-28, 09:17 PM
    So, I installed version from official repo and it is now working. The TrueCharts version is broken in my case.
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