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    Jellyfin Forum Support Troubleshooting SOLVED: Hardware Acceleration issue

     
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    SOLVED: Hardware Acceleration issue

    Hardware Acceleration issue
    nnb
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    #1
    2024-09-17, 01:53 AM (This post was last modified: 2024-09-17, 02:25 AM by nnb. Edited 2 times in total.)
    I got an Nvidia P400 graphic card to use for hardware acceleration but I'm not having success (I think).

    My Setup:
    CPU: Intel i7-8700
    GPU: Quadro P400
    Ram: 16GiB
    OS: Ubuntu 22.04.4 LTS 64b
    Jellyfin.Server 10.9.11.0
    For testing, I'm using Brave Browser as a client

    I believe I have the nvidia-driver-550 installed (by checking ubuntu update-> additional Driver)
       

    When I run nvidia-smi I get this, which I believe is an indication that the driver is rightly installed:
       

    To verify that if I'm using hardware acceleration (or not), I'm using htop.
    When I have hardware acceleration (in Jellyfin) set to None, and I play a video, it all goes to 100% as expected.
    nvidia-smi doesn't show anything different.

    When I select Nvidia NVENC (with only HVEC 10bit and VP9 10bit UNselected) for decoding AND Hardware encoding options-> Enable hardware encoding UNselected, and I play a video, the CPU goes to ~100% like before, but I get a new line in nvidia-smi:
       

    As soon as I select Hardware encoding options-> Enable hardware encoding, doesn't matter which options for "Enable hardware decoding for" I have selected, as soon as I try to open a video, I get "Playback Error - Playback failed due to fatal player error.

    Is this expected?
    I would expect the CPU to be much lower when using a GPU. (Is the GPU even being used at all?)

    I appreciate any help
    Thanks
    Go to solution
    gnattu
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    #2
    2024-09-17, 02:08 AM (This post was last modified: 2024-09-17, 02:11 AM by gnattu.)
    Please upload ffmpeg logs

    Oh, I noticed that you enabled av1 encoding. Your gpu does not support that so if you want to use GPU encoding you need to disable av1 encoding
    nnb
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    #3
    2024-09-17, 02:22 AM
    Ahahah. I have tried enabling and disabling many of the options, but I guess disabling av1 encoding was not one of them... 🤦
    That solved the problem. The CPU is much lower now.
    Thanks a lot @gnattu
    TheDreadPirate
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    #4
    2024-09-17, 01:12 PM
    Also make sure that all the codec check boxes for decoding are set correctly.

    https://developer.nvidia.com/video-encod...matrix-new
    Jellyfin 10.10.7 (Docker)
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