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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting SOLVED: Having an issue getting a tv show to play

     
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    SOLVED: Having an issue getting a tv show to play

    william paine
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    Posts: 4
    Threads: 1
    Joined: 2024 Nov
    Reputation: 0
    #1
    2024-11-28, 01:44 PM
    Having an issue getting a tv show to play (everything else works atm afaik).
    I'm running Jellyfin off my TrueNAS Scale 24.10.0.2 server with an RTX 2060 installed.

    Here are the logs:

    {"Protocol":0,"Id":"31f2dbd93eb2a667e1c737cb09fc8152","Path":"/storage/Media/TV/The Looney Tunes Show/Season 1/The Looney Tunes Show Episode 1 Best Friends.avi","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Container":"avi","Size":184549376,"Name":"The Looney Tunes Show Episode 1 Best Friends","IsRemote":false,"ETag":"35e9abda0add0c130e1c038ad125af70","RunTimeTicks":12379033330,"ReadAtNativeFramerate":false,"IgnoreDts":false,"IgnoreIndex":false,"GenPtsInput":false,"SupportsTranscoding":true,"SupportsDirectStream":true,"SupportsDirectPlay":true,"IsInfiniteStream":false,"UseMostCompatibleTranscodingProfile":false,"RequiresOpening":false,"OpenToken":null,"RequiresClosing":false,"LiveStreamId":null,"BufferMs":null,"RequiresLooping":false,"SupportsProbing":true,"VideoType":0,"IsoType":null,"Video3DFormat":null,"MediaStreams":[{"Codec":"mpeg4","CodecTag":"XVID","Language":null,"ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"1001/24000","CodecTimeBase":null,"Title":null,"VideoRange":1,"VideoRangeType":1,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":null,"LocalizedForced":null,"LocalizedExternal":null,"LocalizedHearingImpaired":null,"DisplayTitle":"360p MPEG4 SDR","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":null,"BitRate":1030228,"BitDepth":8,"RefFrames":1,"PacketLength":null,"Channels":null,"SampleRate":null,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":352,"Width":624,"AverageFrameRate":23.976025,"RealFrameRate":23.976,"ReferenceFrameRate":23.976025,"Profile":"Advanced Simple Profile","Type":1,"AspectRatio":"16:9","Index":0,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":"yuv420p","Level":5,"IsAnamorphic":false},{"Codec":"mp3","CodecTag":null,"Language":null,"ColorRange":null,"ColorSpace":null,"ColorTransfer":null,"ColorPrimaries":null,"DvVersionMajor":null,"DvVersionMinor":null,"DvProfile":null,"DvLevel":null,"RpuPresentFlag":null,"ElPresentFlag":null,"BlPresentFlag":null,"DvBlSignalCompatibilityId":null,"Rotation":null,"Comment":null,"TimeBase":"3/125","CodecTimeBase":null,"Title":null,"VideoRange":0,"VideoRangeType":0,"VideoDoViTitle":null,"AudioSpatialFormat":0,"LocalizedUndefined":null,"LocalizedDefault":"Default","LocalizedForced":null,"LocalizedExternal":"External","LocalizedHearingImpaired":null,"DisplayTitle":"MP3 - Stereo","NalLengthSize":null,"IsInterlaced":false,"IsAVC":false,"ChannelLayout":"stereo","BitRate":142008,"BitDepth":null,"RefFrames":null,"PacketLength":null,"Channels":2,"SampleRate":48000,"IsDefault":false,"IsForced":false,"IsHearingImpaired":false,"Height":null,"Width":null,"AverageFrameRate":null,"RealFrameRate":null,"ReferenceFrameRate":null,"Profile":null,"Type":0,"AspectRatio":null,"Index":1,"Score":null,"IsExternal":false,"DeliveryMethod":null,"DeliveryUrl":null,"IsExternalUrl":null,"IsTextSubtitleStream":false,"SupportsExternalStream":false,"Path":null,"PixelFormat":null,"Level":0,"IsAnamorphic":null}],"MediaAttachments":[],"Formats":[],"Bitrate":1192657,"FallbackMaxStreamingBitrate":null,"Timestamp":null,"RequiredHttpHeaders":{},"TranscodingUrl":null,"TranscodingSubProtocol":0,"TranscodingContainer":null,"AnalyzeDurationMs":null,"DefaultAudioStreamIndex":null,"DefaultSubtitleStreamIndex":null,"HasSegments":false}

    /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 200M -probesize 1G -f avi -init_hw_device cuda=cu:0 -filter_hw_device cu -hwaccel cuda -hwaccel_output_format cuda -noautorotate -hwaccel_flags +unsafe_output -threads 1 -i file:"/storage/Media/TV/The Looney Tunes Show/Season 1/The Looney Tunes Show Episode 1 Best Friends.avi" -noautoscale -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:s -codec:v:0 av1_nvenc -preset p1 -b:v 5151140 -maxrate 5151140 -bufsize 10302280 -g:v:0 72 -keyint_min:v:0 72 -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale_cuda=format=yuv420p" -codec:a:0 libfdk_aac -ac 2 -ab 256000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type fmp4 -hls_fmp4_init_filename "7c9bf83727e3145d33eb07efd5f5721e-1.mp4" -start_number 0 -hls_segment_filename "/cache/transcodes/7c9bf83727e3145d33eb07efd5f5721e%d.mp4" -hls_playlist_type vod -hls_list_size 0 -y "/cache/transcodes/7c9bf83727e3145d33eb07efd5f5721e.m3u8"


    ffmpeg version 7.0.2-Jellyfin Copyright © 2000-2024 the FFmpeg developers
      built with gcc 12 (Debian 12.2.0-14)
      configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto=auto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libxml2 --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libharfbuzz --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
      libavutil      59.  8.100 / 59.  8.100
      libavcodec    61.  3.100 / 61.  3.100
      libavformat    61.  1.100 / 61.  1.100
      libavdevice    61.  1.100 / 61.  1.100
      libavfilter    10.  1.100 / 10.  1.100
      libswscale      8.  1.100 /  8.  1.100
      libswresample  5.  1.100 /  5.  1.100
      libpostproc    58.  1.100 / 58.  1.100
    [AVHWDeviceContext @ 0x55f595efff80] Cannot load libcuda.so.1
    [AVHWDeviceContext @ 0x55f595efff80] Could not dynamically load CUDA
    Device creation failed: -1.
    Failed to set value 'cuda=cu:0' for option 'init_hw_device': Operation not permitted
    Error parsing global options: Operation not permitted

    I'm more computer literate than most, but a step by step solution would be greatly appreciated.

    Thanks in advance.
    Go to solution
    TheDreadPirate
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    #2
    2024-11-28, 04:10 PM
    Can you share the docker config for the jellyfin container?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    william paine
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    #3
    2024-11-28, 07:15 PM
    (2024-11-28, 04:10 PM)TheDreadPirate Wrote: Can you share the docker config for the jellyfin container?

    Is there a specific way to do that, or do I just click "Edit" on the "Apps" screen and send a load of screenshots?
    TheDreadPirate
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    #4
    2024-11-28, 08:14 PM
    Screenshots is fine.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    1
    william paine
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    #5
    2024-11-29, 02:42 PM (This post was last modified: 2024-11-29, 02:43 PM by william paine. Edited 1 time in total.)
    (2024-11-28, 08:14 PM)TheDreadPirate Wrote: Screenshots is fine.

    Here is everything other than the "Storage Configuration" which is all set to ixVolume or pointed to a SMB mount path.

    [Image: Screenshot_2024-11-29_144057.png?ex=674b...eight=1026]

    [Image: Screenshot_2024-11-29_144144.png?ex=674b...height=274]
    TheDreadPirate
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    #6
    2024-11-29, 05:29 PM
    In the resource configuration, I don't see any GPU pass-through for your 2060.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    william paine
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    Posts: 4
    Threads: 1
    Joined: 2024 Nov
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    #7
    2024-11-29, 11:56 PM
    (2024-11-29, 05:29 PM)TheDreadPirate Wrote: In the resource configuration, I don't see any GPU pass-through for your 2060.

    Your hint got me looking in the right place (my Truenas settings), then I figured out the rest.

    https://linustechtips.com/topic/1590747-...cale-2410/

    Thanks
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