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    Jellyfin Forum Support Troubleshooting SOLVED: I can't add movies to existing collections (empty list)

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    SOLVED: I can't add movies to existing collections (empty list)

    Kiwa
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    #1
    2024-11-21, 08:27 PM (This post was last modified: 2024-11-21, 08:29 PM by Kiwa. Edited 2 times in total.)
    Jellyfin server version 10.10.3
    I had this problem before for months, but since I had to change the entire operating system I ignored it. However, right now I still have the problem.

    I have a single collection created with several movies. When I want to add another movie to that collection, the collection list appears empty with the only option to create a new one.

    Video: https://drive.google.com/file/d/1PW5Oo-s...sp=sharing

    Since I see that no one else is having this problem, I think it's my fault, but it doesn't make sense because the installation is new since August and I had the same problem before.

    My user (admin) has permission to edit and create collections.

    Thanks for the help.


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    TheDreadPirate
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    #2
    2024-11-21, 09:00 PM (This post was last modified: 2024-11-21, 09:00 PM by TheDreadPirate.)
    Are your collections from a XMLs?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Kiwa
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    #3
    2024-11-21, 10:20 PM
    (2024-11-21, 09:00 PM)TheDreadPirate Wrote: Are your collections from a XMLs?

    Yeah, sure!


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    TheDreadPirate
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    #4
    2024-11-21, 10:44 PM
    Those are the internally created collection XMLs. I meant if you had used some other tool to create the XMLs, which does not appear to be the case.

    Can you share your full jellyfin log via pastebin?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Kiwa
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    Joined: 2024 Aug
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    #5
    2024-11-22, 07:16 AM
    (2024-11-21, 10:44 PM)TheDreadPirate Wrote: Those are the internally created collection XMLs.  I meant if you had used some other tool to create the XMLs, which does not appear to be the case.

    Can you share your full jellyfin log via pastebin?

    I used the system of creating collections in Jellyfin (select the videos, menu, add to collection, create a new one)

    Video: https://drive.google.com/file/d/1GoeydkX...sp=sharing
    TheDreadPirate
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    #6
    2024-11-22, 02:13 PM
    I need to see your full jellyfin logs via pastebin.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Kiwa
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    Posts: 32
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    #7
    2024-11-22, 03:22 PM
    (2024-11-22, 02:13 PM)TheDreadPirate Wrote: I need to see your full jellyfin logs via pastebin.

    There's no LOG when I create collections, only when deleting, LOL

    Code:
    [2024-11-22 16:19:07.527 +01:00] [INF] Removing item, Type: "BoxSet", Name: "barbie 2", Path: "/var/lib/jellyfin/data/collections/barbie 2 [boxset]", Id: f29ee98e-ed46-8abd-9f12-b7ae7a951653
    [2024-11-22 16:19:07.527 +01:00] [INF] Deleting item path, Type: "BoxSet", Name: "barbie 2", Path: "/var/lib/jellyfin/data/collections/barbie 2 [boxset]", Id: f29ee98e-ed46-8abd-9f12-b7ae7a951653
    [2024-11-22 16:19:10.035 +01:00] [INF] WS "167.160.7.15" closed
    [2024-11-22 16:19:10.839 +01:00] [INF] WS "167.160.7.15" request
    [2024-11-22 16:19:42.068 +01:00] [INF] "Webhook Item Added Notifier" Completed after 0 minute(s) and 0 seconds
    [2024-11-22 16:20:02.596 +01:00] [INF] "TelegramNotifier Item Added Notifier" Completed after 0 minute(s) and 0 seconds
    [2024-11-22 16:20:48.698 +01:00] [INF] Removing item, Type: "BoxSet", Name: "Barbie TEST Collection", Path: "/var/lib/jellyfin/data/collections/Barbie TEST Collection [boxset]", Id: 9f948e39-9e73-ba99-dc53-ad8bb4e7a6de
    [2024-11-22 16:20:48.698 +01:00] [INF] Deleting item path, Type: "BoxSet", Name: "Barbie TEST Collection", Path: "/var/lib/jellyfin/data/collections/Barbie TEST Collection [boxset]", Id: 9f948e39-9e73-ba99-dc53-ad8bb4e7a6de
    [2024-11-22 16:20:50.867 +01:00] [INF] WS "167.160.7.15" closed
    [2024-11-22 16:20:51.670 +01:00] [INF] WS "167.160.7.15" request
    TheDreadPirate
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    #8
    2024-11-22, 03:36 PM
    I need the FULL log. I'm not looking for logs just related to this issue. I need to see the log to get a general idea of the health of your system. And the logs also shows a lot of Jellyfin related configurations.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Kiwa
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    #9
    2024-11-22, 03:48 PM (This post was last modified: 2024-11-22, 03:49 PM by Kiwa. Edited 1 time in total.)
    Ah oke oke, here is:
    https://pastebin.com/ybQFy7hp

    There is a lot of "TelegramNotifier Item Added Notifier", but the collection problem was before installing that plugin.
    TheDreadPirate
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    Posts: 15,375
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    Reputation: 460
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    #10
    2024-11-22, 04:01 PM
    Hmmmm. Nothing out of the ordinary. Can you open a browser console (F12), click on the "Console" tab, and replicate the problem? That should show you any issues when it populates the list of collections to add to.

    Also, do you have any custom CSS or themes applied?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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