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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification SOLVED: Jellyfin not scanning directories.

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    SOLVED: Jellyfin not scanning directories.

    Ivorychalice
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    #1
    2023-08-08, 08:27 PM
    I have an ubuntu server that I installed Jellyfin on. I was setting it up when its not detecting the media folder I made in the home folder. I have set read and write permissions for that folder to 777 for anyone to read and write to but Jellyfin still doesn't see the folder, even when I enter the path manually it says that the path cannot be found.
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    TheDreadPirate
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    #2
    2023-08-08, 08:40 PM
    Jellyfin probably doesn't have access to the higher up paths. Your home directory should be used for files only you can access. If you have files that need to be accessed by other users, it's best move them somewhere else.

    /media or /library or something like that. Make sure the jellyfin user has at least read and execute permissions on the directory.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Ivorychalice
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    #3
    2023-08-08, 08:54 PM
    (2023-08-08, 08:40 PM)TheDreadPirate Wrote: Jellyfin probably doesn't have access to the higher up paths.  Your home directory should be used for files only you can access.  If you have files that need to be accessed by other users, it's best move them somewhere else.

    /media or /library or something like that.  Make sure the jellyfin user has at least read and execute permissions on the directory.

    my mistake, i didn't place the folder in my home folder, i placed it in the user folder. But I still don't know where to put it.


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    TheDreadPirate
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    #4
    2023-08-08, 08:58 PM
    Create a folder at the / level just for jellyfin. Like /jellyfin or /library or whatever. Anywhere that isn't your home directory, or the admin's home directory. Then move all your content there and make sure that jellyfin has permissions to it.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Ivorychalice
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    #5
    2023-08-08, 09:33 PM
    (2023-08-08, 08:58 PM)TheDreadPirate Wrote: Create a folder at the / level just for jellyfin.  Like /jellyfin or /library or whatever.  Anywhere that isn't your home directory, or the admin's home directory.  Then move all your content there and make sure that jellyfin has permissions to it.

    This actually helped! I was able to create a directory in /jellyfin and it detected the directory. However when I click the ok button when i go to add it to my media library, nothing happens. The menu is still there no matter how many times i click it, the folder isnt added to the media library.
    TheDreadPirate
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    #6
    2023-08-08, 09:37 PM
    Can you post screenshots of you trying to add the library and of the command line permissions and file path?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Ivorychalice
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    #7
    2023-08-08, 09:47 PM
    (2023-08-08, 09:37 PM)TheDreadPirate Wrote: Can you post screenshots of you trying to add the library and of the command line permissions and file path?


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    TheDreadPirate
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    #8
    2023-08-08, 10:01 PM
    In that first screenshot, the fact that there is a minus (-) symbol on the right tells me it added the directory. Click Ok?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Ivorychalice
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    #9
    2023-08-08, 10:05 PM
    (2023-08-08, 10:01 PM)TheDreadPirate Wrote: In that first screenshot, the fact that there is a minus (-) symbol on the right tells me it added the directory.  Click Ok?

    That's what I did, nothing happens when I click ok. I don't know what it is.
    TheDreadPirate
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    #10
    2023-08-08, 10:13 PM
    Double checking your screenshots, I see you ran your "chmod" command BEFORE you moved everything into it. Re-run that chmod command.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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