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    Jellyfin Forum Support Troubleshooting SOLVED: Jellyfin Stops when anything is played.

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    SOLVED: Jellyfin Stops when anything is played.

    jmvbrown
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    Posts: 41
    Threads: 6
    Joined: 2024 Jun
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    #1
    2024-07-09, 10:15 PM
    Hello,

    Everything was working fine up until today. Now whenever I play a video, my Jellyfin Container stops and I'm not sure why.
    Jellyfin 10.10.7
    Unraid 7.0.0
    Intel i5 12400 on MACHINIST B660-Windwalker ITX
    32 GB DDR4-3600
    Go to solution
    TheDreadPirate
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    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2024-07-09, 10:31 PM
    Can you share your full jellyfin logs via pastebin?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    jmvbrown
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    Posts: 41
    Threads: 6
    Joined: 2024 Jun
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    #3
    2024-07-10, 02:45 PM
    So I traced it back and it seems when it starts scanning the library, jellyfin crashes. It is saying that it can't read anything in /media/1080p Movies/ but I have changed nothing and now it can't read that folder.

    pastebin: https://pastebin.com/hqet1G9N
    Jellyfin 10.10.7
    Unraid 7.0.0
    Intel i5 12400 on MACHINIST B660-Windwalker ITX
    32 GB DDR4-3600
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2024-07-10, 03:08 PM (This post was last modified: 2024-07-10, 03:09 PM by TheDreadPirate. Edited 1 time in total.)
    Can you describe your setup? Is the drive in question an external hard drive or something? Or a network drive?

    Run this command.

    Code:
    cat /proc/mounts

    Share the output.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    jmvbrown
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    Junior Member

    Posts: 41
    Threads: 6
    Joined: 2024 Jun
    Reputation: 0
    #5
    2024-07-10, 03:14 PM
    I have 3 drives set up in a NAS that Jellyfin is also running on so internal. I removed the folder /media/1080p Movies/ to see if that changed anything and the scan got hung up at a different part and crashed Jellyfin.
    Jellyfin 10.10.7
    Unraid 7.0.0
    Intel i5 12400 on MACHINIST B660-Windwalker ITX
    32 GB DDR4-3600
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #6
    2024-07-10, 04:19 PM
    A drive unmounting or becoming inaccessible shouldn't cause a crash. But I see that you have a bunch of plugins installed and I have seen plugins cause crashes. I'd try removing them all and adding them back one by one.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    jmvbrown
    Offline

    Junior Member

    Posts: 41
    Threads: 6
    Joined: 2024 Jun
    Reputation: 0
    #7
    2024-07-10, 04:46 PM
    So I uninstalled all of them, but it is still crashing on scan all libraries. I've attached a new pastebin, but not sure it shows anything...

    Pastebin: https://pastebin.com/7yRWrywx
    Jellyfin 10.10.7
    Unraid 7.0.0
    Intel i5 12400 on MACHINIST B660-Windwalker ITX
    32 GB DDR4-3600
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #8
    2024-07-10, 04:56 PM
    Are you restricting how much RAM the container is allowed to have?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    jmvbrown
    Offline

    Junior Member

    Posts: 41
    Threads: 6
    Joined: 2024 Jun
    Reputation: 0
    #9
    2024-07-10, 05:06 PM
    I am not restricting the ram at all
    Jellyfin 10.10.7
    Unraid 7.0.0
    Intel i5 12400 on MACHINIST B660-Windwalker ITX
    32 GB DDR4-3600
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #10
    2024-07-10, 05:26 PM (This post was last modified: 2024-07-10, 05:26 PM by TheDreadPirate.)
    Are there any watchdogs that could be resetting the container? There is literally nothing in the jellyfin log to indicate there is any problem with Jellyfin.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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