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    Jellyfin Forum Support Troubleshooting SOLVED: Media not showing up in libraries

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    SOLVED: Media not showing up in libraries

    GingeyBook
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    #1
    2023-10-03, 06:57 PM
    Just set up Jellyfin on a Rsspberry Pi, I have it pointing to a Movies and Shows folder. 
    I currently have one show following the correct naming structure, but when I refresh, nothing appears. 

    File path for the show is as follows /Shows/Name (Year) / Season 01 / Title S01E01

    [Image: VAYFDIl.png]
    Go to solution
    TheDreadPirate
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    #2
    2023-10-03, 07:02 PM
    What are the permissions on those directories? Jellyfin needs read and execute permissions on the folders and read access to the files.
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
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    GingeyBook
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    #3
    2023-10-03, 07:20 PM
    That was the issue.

    Thank you so much for the help!
    GingeyBook
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    #4
    2023-10-03, 07:38 PM (This post was last modified: 2023-10-03, 07:42 PM by GingeyBook. Edited 2 times in total.)
    (2023-10-03, 07:02 PM)TheDreadPirate Wrote: What are the permissions on those directories?  Jellyfin needs read and execute permissions on the folders and read access to the files.

    The show is appearing but now I am unable to see and watch individual episodes. 

    File types are .mkv
    TheDreadPirate
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    #5
    2023-10-03, 07:50 PM
    When you changed permissions did you add -R to make it recursive? What are the permissions on the individual files?
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    GingeyBook
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    #6
    2023-10-03, 07:58 PM
    (2023-10-03, 07:50 PM)TheDreadPirate Wrote: When you changed permissions did you add -R to make it recursive?  What are the permissions on the individual files?

    I wasn't sure how to give permission to the Jellyfin user through the terminal so I did it in the Raspberry Pi GUI
    TheDreadPirate
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    #7
    2023-10-03, 08:05 PM
    Run this command. Insert your user name before the colon : .

    Code:
    sudo chown -R yourUser:jellyfin /Shows
    sudo chmod -R 750 /Shows
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    GingeyBook
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    #8
    2023-10-03, 08:13 PM
    (2023-10-03, 08:05 PM)TheDreadPirate Wrote: Run this command.  Insert your user name before the colon : .

    Code:
    sudo chown -R yourUser:jellyfin /Shows
    sudo chmod -R 750 /Shows

    Looks like we're all set now. 

    Thank you so much for the help
    Kentros
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    #9
    2023-11-30, 04:52 PM
    Can you please assist me? My username is "kentros" so I changed that and the path to my folders.

    "sudo chown -R kentros:jellyfin /media/movies

    sudo chmod -R 750 /media/movies"

    Got an error so I looked at a guide on setting up Jellyfin and created a Jellyfin user to use in place. Then I was able to run the commands with no errors. I then told Jellyfin to rescan but I am still not seeing anything.

    I have a symbolic link to the "media/.." folders from "/mnt/HDD1/.." and "/mnt/HDD2/.." too. Would I need to do the CHOWN to those "/mnt/HDD1" and "/mnt/HDD2" folders?
    TheDreadPirate
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    #10
    2023-11-30, 05:21 PM
    Can you describe your setup? What distro? You should need to create a jellyfin user if Jellyfin is installed on the same machine. It should have been created when you installed jellyfin (for package manager installs).
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
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