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    Jellyfin Forum Support Troubleshooting SOLVED: Media not showing up in libraries

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    SOLVED: Media not showing up in libraries

    GingeyBook
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    #1
    2023-10-03, 06:57 PM
    Just set up Jellyfin on a Rsspberry Pi, I have it pointing to a Movies and Shows folder. 
    I currently have one show following the correct naming structure, but when I refresh, nothing appears. 

    File path for the show is as follows /Shows/Name (Year) / Season 01 / Title S01E01

    [Image: VAYFDIl.png]
    Go to solution
    TheDreadPirate
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    #2
    2023-10-03, 07:02 PM
    What are the permissions on those directories? Jellyfin needs read and execute permissions on the folders and read access to the files.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    GingeyBook
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    #3
    2023-10-03, 07:20 PM
    That was the issue.

    Thank you so much for the help!
    GingeyBook
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    #4
    2023-10-03, 07:38 PM (This post was last modified: 2023-10-03, 07:42 PM by GingeyBook. Edited 2 times in total.)
    (2023-10-03, 07:02 PM)TheDreadPirate Wrote: What are the permissions on those directories?  Jellyfin needs read and execute permissions on the folders and read access to the files.

    The show is appearing but now I am unable to see and watch individual episodes. 

    File types are .mkv
    TheDreadPirate
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    #5
    2023-10-03, 07:50 PM
    When you changed permissions did you add -R to make it recursive? What are the permissions on the individual files?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    GingeyBook
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    #6
    2023-10-03, 07:58 PM
    (2023-10-03, 07:50 PM)TheDreadPirate Wrote: When you changed permissions did you add -R to make it recursive?  What are the permissions on the individual files?

    I wasn't sure how to give permission to the Jellyfin user through the terminal so I did it in the Raspberry Pi GUI
    TheDreadPirate
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    #7
    2023-10-03, 08:05 PM
    Run this command. Insert your user name before the colon : .

    Code:
    sudo chown -R yourUser:jellyfin /Shows
    sudo chmod -R 750 /Shows
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    GingeyBook
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    #8
    2023-10-03, 08:13 PM
    (2023-10-03, 08:05 PM)TheDreadPirate Wrote: Run this command.  Insert your user name before the colon : .

    Code:
    sudo chown -R yourUser:jellyfin /Shows
    sudo chmod -R 750 /Shows

    Looks like we're all set now. 

    Thank you so much for the help
    Kentros
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    #9
    2023-11-30, 04:52 PM
    Can you please assist me? My username is "kentros" so I changed that and the path to my folders.

    "sudo chown -R kentros:jellyfin /media/movies

    sudo chmod -R 750 /media/movies"

    Got an error so I looked at a guide on setting up Jellyfin and created a Jellyfin user to use in place. Then I was able to run the commands with no errors. I then told Jellyfin to rescan but I am still not seeing anything.

    I have a symbolic link to the "media/.." folders from "/mnt/HDD1/.." and "/mnt/HDD2/.." too. Would I need to do the CHOWN to those "/mnt/HDD1" and "/mnt/HDD2" folders?
    TheDreadPirate
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    #10
    2023-11-30, 05:21 PM
    Can you describe your setup? What distro? You should need to create a jellyfin user if Jellyfin is installed on the same machine. It should have been created when you installed jellyfin (for package manager installs).
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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