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    Jellyfin Forum Support Troubleshooting Networking & Access SOLVED: My remote server is down

     
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    SOLVED: My remote server is down

    After taking ownership of jellyfin-web I've lost remote access
    ScottsMedia
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    #1
    2024-09-06, 05:19 PM
    I am running Jellyfin 10.9.9 on my Windows PC. I use caddy to connect to my reverse proxy. I was attempting to put a custom logo on my login screen last night. The tutorial instructed me to create a text file in the jellyfin-web folder, but the context menu did not give me an option to create a text file. I took ownership of the jellyfin-web folder and then was able to create the file. I shut down my PC and this morning when I restarted it my remote access is down. Caddy gives me errors. Local access is fine. I have two questions, how to I undo the ownership change and is this the reason I'm having issues today?
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    TheDreadPirate
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    #2
    2024-09-06, 05:32 PM
    What errors are you seeing from Caddy?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    ScottsMedia
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    #3
    2024-09-06, 05:37 PM
    Error loading initial config
    TheDreadPirate
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    #4
    2024-09-06, 05:42 PM
    Can you provide the full error? What I'm finding for that snippet indicates that information farther down the line would be helpful for actually troubleshooting this.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    ScottsMedia
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    #5
    2024-09-06, 05:47 PM
    (2024-09-06, 05:42 PM)TheDreadPirate Wrote: Can you provide the full error?  What I'm finding for that snippet indicates that information farther down the line would be helpful for actually troubleshooting this.


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    TheDreadPirate
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    #6
    2024-09-06, 05:58 PM (This post was last modified: 2024-09-06, 06:00 PM by TheDreadPirate.)
    What are the contents of your caddyfile? And has that changed recently?

    Also, do you have a VPN running on your server?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    ScottsMedia
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    #7
    2024-09-06, 06:01 PM (This post was last modified: 2024-09-06, 07:16 PM by TheDreadPirate. Edited 1 time in total.)
    (2024-09-06, 05:58 PM)TheDreadPirate Wrote: What are the contents of your caddyfile?  And has that changed recently?

    Also, do you have a VPN running on your server?

    No, my server does not run through a VPN. I have nordvpn, but I only whitelist {Thing we don't talk about}[Censored by TDP].

    Nothing has changed in the caddyfile. The only changes I made were to my CSS in Jellyfin, I added a folder called avatars in the jellyfin-web folder to install the featured banner. I took ownership of the jellyfin-web folder.


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    ScottsMedia
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    #8
    2024-09-06, 07:07 PM
    I got it fixed. Somehow my PC was connected to my VPN. Server working again
    ScottsMedia
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    #9
    2024-09-06, 10:48 PM
    (2024-09-06, 07:07 PM)ScottsMedia Wrote: I got it fixed. Somehow my PC was connected to my VPN. Server working again

    I have a ahk script to run caddy on startup and I also have nordvpn on auto connect. Even though nordvpn only provides the VPN for qbittorrent, if nordvpn is connected before caddy is ran caddy will not work. Caddy has to be run before nordvpn connects.
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