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    Jellyfin Forum Support Troubleshooting SOLVED: Newbie setting up Jellyfin on Windows. http://SERVER_IP:8096 is unable to connect

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    SOLVED: Newbie setting up Jellyfin on Windows. http://SERVER_IP:8096 is unable to connect

    crambles
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    #1
    2024-11-09, 07:06 PM
    Complete newbie here trying to follow the quick start guide (https://jellyfin.org/docs/general/quick-start/) on my Windows PC. I installed the Jellyfin software and am on step three. I found my ipv4 address by looking in ipconfig/all on the command line. I tried navigating to http://my.ip.address:8096 and it says "Firefox can’t establish a connection to the server at my.ip.address:8096"

    After an initial search I went into my firewall settings and clicked "allow an app through firewall" and tried just making the Jellyfin line private and not public. That didn't solve the issue. Now when I go look in the same spot I have three options for Jellyfin server, two that have private checked and one that has public checked. It seems like every time I switch the group to private and close it makes another public one.

    Any ideas what I'm doing wrong?
    Go to solution
    TheDreadPirate
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    #2
    2024-11-09, 07:07 PM
    Stop Jellyfin before making that change.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    crambles
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    #3
    2024-11-09, 07:11 PM
    Terrific! That worked beautifully, thanks!
    crambles
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    #4
    2024-11-09, 07:30 PM
    (2024-11-09, 07:07 PM)TheDreadPirate Wrote: Stop Jellyfin before making that change.

    One more question if you could point me in the right direction. I installed Jellyfin on my Chromecast and am trying to get it connected. My computer and Chromecast are both on the same WiFi network. I entered my IP address in the Chromecast Jellyfin app and it isn't connecting, saying "connection timed out." Let me know if you have any ideas.
    TheDreadPirate
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    #5
    2024-11-09, 07:54 PM
    On the server click on Start > type Resource Monitor > click on the Network tab > expand the Listening ports table. Find jellyfin.exe on port 8096. What does it say for the Firewall status column?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    crambles
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    #6
    2024-11-09, 07:57 PM
    (2024-11-09, 07:54 PM)TheDreadPirate Wrote: On the server click on Start > type Resource Monitor > click on the Network tab > expand the Listening ports table.  Find jellyfin.exe on port 8096.  What does it say for the Firewall status column?

    It says "not allowed, not restricted"
    TheDreadPirate
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    #7
    2024-11-09, 08:00 PM
    So you probably did not properly allow jellyfin through the Windows Firewall. It should be "Allowed, not restricted".

    https://www.microsoft.com/en-us/microsof....%E2%80%9D
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    crambles
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    #8
    2024-11-09, 08:29 PM
    (2024-11-09, 08:00 PM)TheDreadPirate Wrote: So you probably did not properly allow jellyfin through the Windows Firewall.  It should be "Allowed, not restricted".

    https://www.microsoft.com/en-us/microsof....%E2%80%9D

    Weird, I'm following those instructions exactly but I can't get this to work. I removed the Jellyfin lines from the allowed apps list on the firewall, turned off Jellyfin autostart and restarted my computer. I booted it back up and opened Jellyfin, selected only private networks as being allowed, and it still says "not allowed, not restricted".
    TheDreadPirate
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    #9
    2024-11-09, 08:59 PM
    Do you have another application that provides a firewall service? Norton? McAfee? Bitwarden?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    crambles
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    #10
    2024-11-09, 09:03 PM
    (2024-11-09, 08:59 PM)TheDreadPirate Wrote: Do you have another application that provides a firewall service?  Norton?  McAfee?  Bitwarden?

    The only firewall I think I have is the one that comes with Windows, Windows Defender. I DO have Bitwarden installed because I use it to store my passwords but if it also acts as a firewall then it is news to me!
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