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    Jellyfin Forum Support Troubleshooting SOLVED: Not able to download artwork today

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    • 1 Vote(s) - 5 Average

    SOLVED: Not able to download artwork today

    Cycron
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    #11
    2024-12-07, 12:19 PM
    Yea, I have the same issue.
    It's not possible to scrap anything. Covers, actors etc.
    The movie or series can be identified, but the metadata won't be scrapped.
    Fate
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    #12
    2024-12-07, 12:21 PM
    Same issue as in the other thread with TMDB.

    https://github.com/jellyfin/TMDbLib/issues/522

    Use a different metadata provider for now, a fix will probably be deployed once we know if this API change was intentional.
    TheDreadPirate
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    #13
    2024-12-07, 09:57 PM
    There was an unintended change on TMDB's side. They've found the problem and pushed the change to restore the previous date format. Once their cache's begin to refresh the problem should resolve itself "in about 8 hours from now". Which is about another 5.5 hours as of this post.
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    Tim
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    #14
    2024-12-07, 10:15 PM
    Link to their statement: https://www.themoviedb.org/talk/67542710...79f19b8d0e
    Not your average hoarder.

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    jellyhorse
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    #15
    2024-12-08, 12:42 AM
    (2024-12-07, 12:14 PM)LET04 Wrote: Same issue here. I am getting this error every time I try to fetch metadata for a new series.

    I'm getting this DateTime error too, just started happening about 12 hours ago.
    TheDreadPirate
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    #16
    2024-12-08, 12:51 AM
    (2024-12-08, 12:42 AM)jellyhorse Wrote:
    (2024-12-07, 12:14 PM)LET04 Wrote: Same issue here. I am getting this error every time I try to fetch metadata for a new series.

    I'm getting this DateTime error too, just started happening about 12 hours ago.

    Read the last few posts.
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    njlxyaoxinwei
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    #17
    2024-12-08, 04:14 AM
    This is now resolved for me. I had to restart the jellyfin server so that the problematic moviedb response is not cached.
    Chunky Trade
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    #18
    2024-12-08, 06:49 AM
    It looks like the artworks are downloading again for some titles. i assume there was an error over the weekend with the movie db api that is in the process of being fixed. Some titles are still not able to download but most of my content can download now.
    WhysoSad
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    #19
    2024-12-08, 01:35 PM
    Works again i guess it was on the tmdb side where something went wrong with an api.
    Tim
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    #20
    2024-12-08, 04:08 PM (This post was last modified: 2024-12-08, 04:10 PM by Tim. Edited 1 time in total.)
    Yes, the problem has been resolved on TMDB's end. They broke their API spec after updating something. Now that all their caches appear to be refreshed again people should not encounter this problem anymore.
    Not your average hoarder.

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