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    Jellyfin Forum Support Troubleshooting SOLVED: Path could not be found.

     
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    SOLVED: Path could not be found.

    can't add a path to a library. permissions are fine
    RuralAnemone
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    Junior Member

    Posts: 2
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    Joined: 2024 Jul
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    #1
    2024-07-27, 03:53 PM (This post was last modified: 2024-07-28, 02:25 AM by RuralAnemone. Edited 2 times in total.)
    Issue: trying to add a folder to a media library gives an error:

    > The path could not be found. Please ensure the path is valid and try again.

    Solutions I've tried to no avail:

    - restarting Jellyfin
    - restarting my machine
    - ensuring that /home/ruralanemone/Videos and /home/ruralanemone/Videos/movies/** have at least rwxr-xr-x permissions

    I'm not entirely sure what else there is to do; Jellyfin has access to the files I'm trying to add to the library.
    Am I doing something wrong?

    ---

    OS: Debian GNU/Linux bookworm 12.6 x86_64
    Host: Latitude 5400
    Kernel: Linux 6.1.0-23-amd64
    Jellyfin Version: 10.9.8 (from official Debian apt repo)

    and here's the directory listing:


    0 - ruralanemone@reginald ~/Videos/movies
    $ llr
    drwxr-xr-x ruralanemone ruralanemone 4.0 KB Sat Jul 27 10:27:00 2024  ./
    drwxr-xr-x ruralanemone ruralanemone 4.0 KB Sat Jul 27 10:24:51 2024 ├──  'monty python and the holy grail'/
    .rwxr-xr-x ruralanemone ruralanemone 770 MB Fri Jul 26 23:58:52 2024 │  └──  'monty python and the holy grail.mp4'*
    drwxr-xr-x ruralanemone ruralanemone 4.0 KB Sat Jul 27 10:26:51 2024 ├──  'o brother where art thou'/
    .rwxr-xr-x ruralanemone ruralanemone 2.7 GB Thu Jul 25 18:13:25 2024 │  └──  'o brother where art thou.mkv'*
    drwxr-xr-x ruralanemone ruralanemone 4.0 KB Sat Jul 27 10:25:38 2024 ├──  rango/
    drwxr-xr-x ruralanemone ruralanemone 4.0 KB Thu Jul 25 09:15:05 2024 │  ├──  Subs/
    .rwxr-xr-x ruralanemone ruralanemone  93 KB Thu Jul 25 09:15:06 2024 │  │  └── 󰨖 2_Eng.srt*
    .rwxr-xr-x ruralanemone ruralanemone  92 KB Fri Jul 26 17:04:03 2024 │  ├── 󰨖 rango.en.srt*
    .rwxr-xr-x ruralanemone ruralanemone 2.1 GB Thu Jul 25 09:15:15 2024 │  └──  rango.mp4*
    .rwxr-xr-x ruralanemone ruralanemone 4.1 GB Sat Jul 27 10:33:31 2024 ├──  wallace-and-gromit-collection.VNKlHbpJ.zip.part*
    .rwxr-xr-x ruralanemone ruralanemone  0 B  Sat Jul 27 01:38:16 2024 └──  wallace-and-gromit-collection.zip*
    TheDreadPirate
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    #2
    2024-07-27, 03:59 PM (This post was last modified: 2024-07-28, 02:32 AM by TheDreadPirate. Edited 1 time in total.)
    You should not be storing files that need to be shared with other users in your home directory. Sure the directories themselves have 755 permissions, but /home/ruralanemone also needs to be opened up. Which is something you should not do. Your home is a private directory due to ssh keys and other sensitive files being located there.

    Relocate your media files out of your home to something like /media, which does not contain any sensitive information.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    RuralAnemone
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    Junior Member

    Posts: 2
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    Joined: 2024 Jul
    Reputation: 0
    #3
    2024-07-28, 02:24 AM
    ah ok that makes a lot of sense
    thank you so much (:
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