SOLVED: Playback Error

[ugking]

I am receiving this error anytime I trying to play a video, either movies or tv show. I open jellyfin via browser on my windows machine using this address http://127.0.0.1:8096/
Then I click on a video and get a black screen with this message.

see here for pic (or attached):
   

Playback Error
This client isn't compatible with the media and the server isn't sending a compatible media format.

Here is a log from "C:\ProgramData\Jellyfin\Server\log"
Paste bin:
https://pastebin.com/dQVE6JYP

Here are the first couple lines of the log file:

Code:

/videos/681aea04-a4b3-41e8-a88f-1fa7e8572898/live.m3u8
{"Protocol":0,"Id":"681aea04a4b341e8a88f1fa7e8572898","Path":"C:\\Users\\speed\\Downloads\\Chipset_10.1.1.14_Public.zip","EncoderPath":null,"EncoderProtocol":null,"Type":0,"Con

For some reason Jellyfin thinks I am trying to play a .zip file??? How can I fix this issue? I think there may be a config setting that is set incorrectly or a cache issue. Not sure, any help would be appreciated. 

Thank you!

[TheDreadPirate]

Is your library pointed to your downloads folder? Can you share the full jellyfin log? Not the ffmpeg log?

[ugking]

It does not seem to be. here are my settings for Movies and Shows

Movies
Folders
J:\movies
G:\DVD
G:\new DLs

Shows
Folders
J:\TV_Shows2
G:\TV shows

No problem I can do that. . . Where is it? Sorry for the noob question.

[TheDreadPirate]

C:\ProgramData\Jellyfin\Server\log

[ugking]

My bad, I never "noticed" the other logs down at the bottom.

Here is the full log:

https://drive.google.com/file/d/1Btfia4i...sp=sharing

[TheDreadPirate]

Code:

[2024-06-19 12:56:49.358 -05:00] [INF] [23] Jellyfin.Plugin.LocalIntros.IntroProvider: Selected intro path: C:\Users\speed\Downloads\Chipset_10.1.1.14_Public.zip

Mis-click in the Local Intros settings?

[ugking]

That was it!!!
@TheDreadPirate Thank you very much!

I was messing around with prerolls a while back and that is probably when all this started. I didn't mind so much back then because the Jellyfin server worked well and played videos on my TV with no problems, this only occurred when trying to watch a video locally on the Windows machine via the web browser. Thanks again!

Switching gears do you know of a good tutorial/website/plugin that works well for showing prerolls? Because the one I currently run does not seem to be working well.

Thank you

[TheDreadPirate]

I do not use pre rolls nor am I aware of a good AND current walk through. Sorry.

But what are you having trouble with, specifically? I installed Local Intros on my test instance and it doesn't look too complicated.