SOLVED: Playback Error. Playback failed due to a fatal player error.

[jelly]

I have the following problem.

I cannot play any movie in my laptop (web client) nor my smart TV (app), they gave me the same error "Playback Error. Playback failed due to a fatal player error." for any movie I tried. That is the problem.

I have a very old laptop and I wanted to set it up to do some things in my house, one of these things is hosting my movies and series.

I installed the official Jellyfin docker container (version 10.9.7).

My laptop have the following specs

Intel CELERON 847 1,1 GHz 2Mb cache L2
2GB DDR3 1228 MHz
329 GB SATA 2,5″

It is running Debian 12 at its minimum settings possible to squeeze performance.

I retrieved the section of the log file during and after I pressed "play" for a movie and I'm going to attach it.

What I think the issue is?

I think it has to do ffmpeg. I didn't configure nothing about it. I just followed a simple setup tutorial.

Some people said to me that what I want to do could work with my hardware setup but it probably won't work if I need to do transcoding.

I don't know if this is necessary. My movies are not in an astounding quality and I think that my smart TV and laptop can handle that easily, but I really don't know much about this .

I hope you can help me, or at least tell me that it is not possible to host movies with this hardware.

Thank you.

[TheDreadPirate]

Did the tutorial you followed (I'm assuming not an official tutorial) include installing jellyfin-ffmpeg6? The error message appears to be complaining about ffmpeg not being present.

If you have the jellyfin repo added to Debian you can install jellyfin-ffmpeg with this command.

Code:

sudo apt install jellyfin-ffmpeg6

While your laptop can't handle transcoding, your clients may be requesting a remux, which your system can handle. The log doesn't include the ffmpeg command it was attempting to run.

[jelly]

Hello TheDreadPirate. Thank you for your help.

The tutorial I followed was this one https://wiki.seeedstudio.com/Jellyfin-on...buntu-X86/

Indeed this tutorial did not need me to install ffmpeg.

I have some questions...

How do I add the jellyfin repo to debian?

Sorry, I'm new to linux.

I tried to follow to repository version of https://jellyfin.org/docs/general/installation/linux but when doing "sudo apt update", it gives me this error:

E: Unable to parse package file /etc/apt/sources.list.d/jellyfin.sources (1)
E: The list of sources could not be read.

And another question...

This fix will make everything work nicely? Or do you suggest that I do a fresh install, maybe a non-docker one? I expected the docker install to be out-of-the-box, so that I need not to install packages like this .

[TheDreadPirate]

I missed the part where you are using Docker. You shouldn't need to install ffmpeg separately. It is bundled with the image.

Type in this command on the command line.

Code:

sudo docker inspect jellyfin

Copy and paste the output to pastebin.com and then share the link to it here.

Looking over your log again, I see you just have "loose" movies in /media/. Each movie or show needs to be in its own folder. But I don't think that is the cause of your problem.

[jelly]

Hello

This is the pastebin link...

https://pastebin.com/0zSqdzaj

[TheDreadPirate]

Ok. The ffmpeg paths and entry point are all correct.

Can you share your full jellyfin log via pastebin?

[jelly]

Hello. Here is the completo log of today

https://pastebin.com/umaCBk88. I did a test at the end. I obtained it in the web client. I don't know if this is the correct way to do this.

[TheDreadPirate]

I'm getting a 403 when I try to access that link.

[jelly]

pastebin told me that i needed to set exposure to private. Maybe it has to do with this. What do I do?

[TheDreadPirate]

If you aren't able to change it, do it again but set it to public? Did say why you HAD to set it to private?