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    Jellyfin Forum Support Troubleshooting SOLVED: remote jellyfin Jellyfin.Api.Auth.CustomAuthenticationHandler problem

     
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    SOLVED: remote jellyfin Jellyfin.Api.Auth.CustomAuthenticationHandler problem

    remote jellyfin Jellyfin.Api.Auth.CustomAuthenticationHandler problem
    ahmad
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    Junior Member

    Posts: 5
    Threads: 2
    Joined: 2024 Mar
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    Country:Jordan
    #1
    2024-03-11, 06:12 AM
    i have a jellyfin in a docker container with domian and cloudflare for remote access when watching a movie or a show after some time it stop playing and can't do anything in the webpage and after refresh i got this first image, so i have to close the tab re-enter the domian for it and login again

    here the log from portainer:
    Code:
    [code][07:41:06] [INF] [41] Emby.Server.Implementations.ScheduledTasks.TaskManager: ExecuteQueuedTasks
    [07:41:06] [INF] [46] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory /data/media/Books
    [07:41:06] [INF] [202] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory /data/media/TVSeries/Series
    [07:41:06] [INF] [116] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory /data/media/Movies
    [07:45:00] [INF] [37] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
    [07:41:06] [INF] [50] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory /data/media/TVSeries/Anime
    [07:41:06] [INF] [74] Emby.Server.Implementations.IO.LibraryMonitor: Watching directory /data/media/Music
    [07:45:00] [INF] [37] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged.
    [07:50:00] [INF] [70] Jellyfin.Api.Auth.CustomAuthenticationHandler: AuthenticationScheme: CustomAuthentication was challenged.
    [07:50:00] [INF] [70] Jellyfin.Api.Auth.CustomAuthenticationHandler: CustomAuthentication was not authenticated. Failure message: Invalid token.
    [07:41:06] [INF] [41] Emby.Server.Implementations.ScheduledTasks.TaskManager: Scan Media Library Completed after 0 minute(s) and 10 seconds[/code]



    here a brief info about my setup: 
    cpu: ryzen 3 3200g
    igpu: amd redaon vega 
    ram: 16GB 
    OS: Debian 12
    Jellyfin version: 10.8.13
    i run jellyfin inside a docker container with an nginx proxy manager with force SSL for remote access and i register a domain with cloudflare and enabled Proxied
    Go to solution
    TheDreadPirate
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    Community Moderator

    Posts: 11,852
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    Joined: 2023 Jun
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    Country:United States
    #2
    2024-03-11, 04:30 PM
    I've updated our Nginx Proxy Manager docs recently.

    https://jellyfin.org/docs/general/networ...xy-manager

    Double check your setup lines up with our docs. If it does, we can do some additional troubleshooting.
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    ahmad
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    Junior Member

    Posts: 5
    Threads: 2
    Joined: 2024 Mar
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    Country:Jordan
    #3
    2024-03-26, 11:34 AM (This post was last modified: 2024-03-26, 11:36 AM by ahmad. Edited 1 time in total.)
    (2024-03-11, 04:30 PM)TheDreadPirate Wrote: I've updated our Nginx Proxy Manager docs recently.

    https://jellyfin.org/docs/general/networ...xy-manager

    Double check your setup lines up with our docs.  If it does, we can do some additional troubleshooting.

    Thanks, this works for me.
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