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    Jellyfin Forum Support Troubleshooting SOLVED: Roku app not showing all thumbnails

     
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    SOLVED: Roku app not showing all thumbnails

    Roku app does not show all thumbnails / cannot see thumbs / broken preview thumbnails
    RedBell4399
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    Junior Member

    Posts: 1
    Threads: 1
    Joined: 2023 Sep
    Reputation: 0
    Country:United Kingdom
    #1
    2024-05-12, 08:20 AM
    SOLUTION at bottom of post

    Since I moved my Jellyfin server into a docker container, the Roku app does not show all thumbnails. Majority are broken.

    Docker image: jellyfin/jellyfin
    10.8.13
    https://hub.docker.com/r/jellyfin/jellyfin


    However, on other devices, such as PC and phone, all thumbnails show correctly!

    I have:

    * reinstalled Roku app
    * Updated Roku app to latest
    * Restarted docker container


    Tried to find a solution:

    * https://www.reddit.com/r/jellyfin/commen..._jellyfin/
    * https://forum.jellyfin.org/t-solved-prob...thumbnails
    * https://forum.jellyfin.org/t-movie-posters-not-loading

    I have been searching around for a while now and cannot find solution. When Jellyfin was on baremetal it worked correctly (that is through apt package).

    As I write this, I checked the log in more detail and noticed:

    Code:
    System.UnauthorizedAccessException: Access to the path '/cache/images/resized-images/f' is denied.

    From the host machine, I allowed access to cache folder:

    Code:
    sudo chmod 777 -R /path/cache/

    Upside-down-face  Changing permissions worked. I can now see all the thumbnails.

    I will still post this for anyone coming across this post.

    Best wishes


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