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    Jellyfin Forum Support Troubleshooting SOLVED: Scanning Files

     
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    SOLVED: Scanning Files

    Not picking up season folders or files for specific show
    ScubaFett
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    Posts: 4
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    Joined: 2024 Jul
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    Country:Australia
    #1
    2024-08-01, 12:22 AM
    I have a 'Shows' library already set up with plenty in there, and manual scans work fine. But since putting Harvey Birdman on there, it just can't see the data properly for some reason (Even though identify failed, the seasons and files should still appear):
    [Image: msqHuu1]
    [Image: misHVgN]
    Go to solution
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
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    Joined: 2023 Jun
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    Country:United States
    #2
    2024-08-01, 12:40 AM
    Can you share your full jellyfin log via pastebin?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    ScubaFett
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    Joined: 2024 Jul
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    Country:Australia
    #3
    2024-08-01, 01:17 AM
    This doesn't look good: SQLite Error 11: 'database disk image is malformed'.

    https://pastebin.com/HcCFZapf
    TheDreadPirate
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    Posts: 15,374
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    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2024-08-01, 01:35 AM
    Definitely looks bad. Did the disk Jellyfin runs on fill up? Or did Windows crash hard?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    ScubaFett
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    Junior Member

    Posts: 4
    Threads: 1
    Joined: 2024 Jul
    Reputation: 0
    Country:Australia
    #5
    2024-08-01, 01:40 AM
    Space didn't run out on C drive where Jellyfin runs on. Space on the media HDD (S drive) has come close but I've since fixed that.

    There's been a few times in the last 6 months where we've had power outages. So that may have done something and it's eventually become apparent.

    Happy just to wipe the DB and scan fresh. There's only a few things I'd have to manually identify. How would I do that? Or would I have to wipe it clean, re-install Jellyfin, and re-setup users and libraries?

    Cheers
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #6
    2024-08-01, 01:43 AM
    Stop Jellyfin. Backup C:\ProgramData\Jellyfin\Server. That's ProgramDATA not Program FIles. Once you've backed up the Jellyfin data and database, delete everything in the Server folder. Start Jellyfin. Clear your browser cache or possibly Ctrl+f5 should be enough to properly connect to the reset server and redo the setup.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    ScubaFett
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    Junior Member

    Posts: 4
    Threads: 1
    Joined: 2024 Jul
    Reputation: 0
    Country:Australia
    #7
    2024-08-01, 03:55 AM
    Cheers, just recreating everything now. Looks like Harvey Birdman is all good now! Grinning-face

    What's the best way to back up the database? Just copy the Server folder elsewhere? Is there nice inbuilt export/import options in settings somewhere?
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #8
    2024-08-01, 01:17 PM
    There is no built-in backup function.  Stop Jellyfin and backup that ProgramData folder I mentioned.  That contains all your permanent Jellyfin data.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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