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    Jellyfin Forum Support Troubleshooting SOLVED: Some Films and All music not showing up

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    SOLVED: Some Films and All music not showing up

    StealthyDrake
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    #1
    2024-03-27, 06:41 PM (This post was last modified: 2024-03-27, 06:46 PM by StealthyDrake. Edited 2 times in total.)
    I added some new films and ever since the new films are not visible (old films are still visible however) and all of my music has disappeared. 
    • I have tried
    • Renaming media and media folders
    • checked logs and couldnt find anything
    • have "messed" around with file permissins

    I am using a raspberry pi running Rasperian and a USB external drive.

    Logs: https://pastebin.com/jegzpk6w
              sorry had to delete aload.

    I also noticed that often when i scan the libary, it stays at 0.0% for a while then jumps to 96.4% then jumps to 100%
    Go to solution
    TheDreadPirate
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    #2
    2024-03-27, 06:59 PM
    Did something get unmounted? Your log is FULL of messages like this.

    Code:
    System.IO.DirectoryNotFoundException: Could not find a part of the path '/media/ewan/PortableSSD/filme/Jason Bourne/The Bourne Legacy (2012)'.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    TheDreadPirate
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    #3
    2024-03-27, 07:07 PM
    I deleted your duplicate thread. But I saw the edit about nothing being there. See my post above. Your drive probably unmounted or something.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    StealthyDrake
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    Posts: 6
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    Joined: 2024 Mar
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    Country:United Kingdom
    #4
    2024-03-27, 07:08 PM (This post was last modified: 2024-03-27, 07:10 PM by StealthyDrake. Edited 1 time in total.)
    I think it may of done but i think i have re-mounted it.


    this is abit more upto date:https://pastebin.com/tDTVBDJc


    also any idea what i use to mount? i have tried so many different things
    thank you
    TheDreadPirate
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    #5
    2024-03-27, 07:09 PM
    Can you post it to sourcebin. Pastebin is blocked on my work PC and my phone is back at my car.

    https://sourceb.in/
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    StealthyDrake
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    Posts: 6
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    #6
    2024-03-27, 07:27 PM
    Sorry about duplicate post, can’t make the other website work on my phone. Any idea what the command to mount looks like?



    [2024-03-27 18:55:31.610 +00:00] [ERR] Error refreshing owned items for "/media/ewan/PortableSSD/filme/Oceans Twelve/Oceans Twelve_T2_C1-36.mp4"
    System.IO.DirectoryNotFoundException: Could not find a part of the path '/media/ewan/PortableSSD/filme/Oceans Twelve'.
    at System.IO.Enumeration.FileSystemEnumerator1.CreateDirectoryHandle(String path, Boolean ignoreNotFound)
    at System.IO.Enumeration.FileSystemEnumerator
    1.Init()
    at System.IO.Enumeration.FileSystemEnumerable1..ctor(String directory, FindTransform transform, EnumerationOptions options, Boolean isNormalized)
    at System.IO.Enumeration.FileSystemEnumerableFactory.FileSystemInfos(String directory, String expression, EnumerationOptions options, Boolean isNormalized)
    at System.IO.DirectoryInfo.InternalEnumerateInfos(String path, String searchPattern, SearchTarget searchTarget, EnumerationOptions options)
    at Emby.Server.Implementations.IO.ManagedFileSystem.GetFileSystemEntries(String path, Boolean recursive)
    at MediaBrowser.Controller.Providers.DirectoryService.<>c.<GetFileSystemEntries>b__5_0(String p, IFileSystem fileSystem)
    at System.Collections.Concurrent.ConcurrentDictionary
    2.GetOrAdd[TArg](TKey key, Func`3 valueFactory, TArg factoryArgument)
    at MediaBrowser.Controller.Entities.BaseItem.RefreshMetadata(MetadataRefreshOptions options, CancellationToken cancellationToken)
    [2024-03-27 18:55:45.346 +00:00] [INF] Skipping realtime monitor for "/media/ewan/PortableSSD/filme" because the path does not exist
    [2024-03-27 18:55:45.348 +00:00] [INF] "Scan Media Library" Completed after 0 minute(s) and 13 seconds
    [2024-03-27 18:55:45.349 +00:00] [INF] Watching directory "/media/ewan/PortableSSD/music"
    [2024-03-27 18:55:45.351 +00:00] [INF] ExecuteQueuedTasks
    TheDreadPirate
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    #7
    2024-03-27, 07:49 PM (This post was last modified: 2024-03-27, 07:49 PM by TheDreadPirate.)
    Based on the path your mount is currently using, I am assuming it is being auto-mounted by your OS. Check out this wiki page.

    https://help.ubuntu.com/community/Fstab

    Instead of letting your OS auto-mount the drive, we want to manually mount it by adding it to /etc/fstab, which is what Linux reads in to mount disks at boot.

    You would run "sudo fdisk -l" and find the UUID for your drive with your media. Then you would add a line that looks something like this to /etc/fstab.

    Code:
    /dev/UUID-OF-YOUR-DRIVE /media/library ext4 defaults 0 0

    I'm assuming your drive is EXT4, but if it isn't then change "ext4" to the appropriate format (ntfs-3g, exfat, etc). If it isn't EXT4, we will need to take extra steps to make sure Jellyfin can read it.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    StealthyDrake
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    #8
    2024-03-27, 09:52 PM (This post was last modified: 2024-03-28, 07:12 AM by StealthyDrake. Edited 3 times in total.)
    okay will do, the drive is Exfat but will do the mounting stuff tmmr.
    thanks for the help Smiling-face

    Edit: now nothing is showing up .
    StealthyDrake
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    #9
    2024-03-28, 06:59 PM (This post was last modified: 2024-03-28, 07:06 PM by StealthyDrake. Edited 1 time in total.)
    Is it a bad thing that i unplug my ssd every time to load new media on? and its exfat
    TheDreadPirate
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    #10
    2024-03-28, 07:25 PM
    If you are removing it you would need to make sure it is actually remounted after reconnecting.

    Since it is exFAT you will need to change up the fstab mount parameters. Read this post.

    https://unix.stackexchange.com/questions...permission
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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