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    Jellyfin Forum Support Troubleshooting SOLVED: Trancoding performance suddenly poor

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    SOLVED: Trancoding performance suddenly poor

    Transcoding performance dropped to ~4 fps with corruption when playing on web and FireTV app
    yellowjacket_ur
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    #11
    2024-08-25, 08:37 PM
    The issue is still the same with either QSV or VAAPI, and when I look at my shares in Unraid, the transcoding folder is on my SDD cache.
    yellowjacket_ur
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    #12
    2024-08-25, 10:06 PM
    Yes, I have the transcode folder set to be only on my SSD cache. I went ahead and reinstalled Jellyfin completely and I am still having the issue.

    Is it possible that my GPU isn't correctly utilizing ffmpeg or something because it's transcoding performance is worse than my Z440 6-core Xeon?
    TheDreadPirate
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    #13
    2024-08-25, 10:56 PM
    Hard to say. I don't know why it was working before, but I still think most of the issue is with the kernel bug present in the version unRAID beta 7 is using.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    yellowjacket_ur
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    #14
    2024-08-25, 11:13 PM
    I'll give updating to a compatible kernel a try. Thanks.
    yellowjacket_ur
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    #15
    2024-08-26, 12:05 AM
    UPDATE: I was able to fix the issue by first changing the Linux kernel to 6.6.7 using a guide that others used to get Arc GPUs working. That didn't work using the Unraid 7 beta, so I downgraded by Unraid version to 6.12.10 (which doesn't have an Arc-compatible kernel).

    Now I'm able to transcode my movies at more than 80 fps (see screenshot from movie: Alien). I didn't do anything else apart from what I described and now it's working I certainly won't be touching it!

    Thank you for the assistance and hopefully this can help someone in the future.


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    TheDreadPirate
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    #16
    2024-08-26, 01:11 PM
    You should report this to unRAID so that they don't release version 7 with the bugged Linux kernel. I've linked discussions about the issue and the related patches below.

    https://github.com/jellyfin/jellyfin/issues/11380
    https://gitlab.freedesktop.org/drm/i915/...sues/10895
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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