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    Jellyfin Forum Support Troubleshooting Problem with LG TV Playback

     
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    Problem with LG TV Playback

    Video file freezes/stutters but only on my LG TV.
    Vargavinter
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    #1
    Yesterday, 09:43 AM (This post was last modified: Yesterday, 11:43 AM by Vargavinter. Edited 3 times in total.)
    Hello. I've tried to search for a solution to my problem, but since English isn't my primary language, I don't know really how to formulate the problem. I have an Ugreen NAS which I play all my video files from, and I play them on my LG C1 TV using the Jellyfin APP. But now I just found a video file that works perfectly on my PC, but on my LG TV it freezes for a second to a few seconds every time at the exact same few spots. But when I run the video in straight in Windows 11 with VLC or if I run it through the web interface for Jellyfin in Brave browser, then it's working without flaws. It's basically only struggling on my LG TV (tried both wireless & wired), and so far this is the first video file that been giving me troubles. And I don't know how to troubleshoot it.

    I'm running Jellyfin 10.11.0 on my NAS.

    I don't know what logs you need from me, but here is my FFmpeg.Directstream log.


    Attached Files
    .txt   FFmpeg.DirectStream.txt (Size: 20.52 KB / Downloads: 14)
    alleycat
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    #2
    Yesterday, 05:04 PM (This post was last modified: Yesterday, 05:05 PM by alleycat. Edited 1 time in total.)
    (Yesterday, 09:43 AM)Vargavinter Wrote: Hello. I've tried to search for a solution to my problem, but since English isn't my primary language, I don't know really how to formulate the problem. I have an Ugreen NAS which I play all my video files from, and I play them on my LG C1 TV using the Jellyfin APP. But now I just found a video file that works perfectly on my PC, but on my LG TV it freezes for a second to a few seconds every time at the exact same few spots. But when I run the video in straight in Windows 11 with VLC or if I run it through the web interface for Jellyfin in Brave browser, then it's working without flaws. It's basically only struggling on my LG TV (tried both wireless & wired), and so far this is the first video file that been giving me troubles. And I don't know how to troubleshoot it.

    I'm running Jellyfin 10.11.0 on my NAS.

    I don't know what logs you need from me, but here is my FFmpeg.Directstream log.

    Try re-encoding your movie The Florida Project with one of the HandBrake 2160p presets and see if it then plays on the LG.
    Jellyfin 10.11.3 on Ubuntu 24.04.3 LTS, OptiPlex 7050 i7-6700 32GB ram (headless)
    Arc A310, TrueNAS Mini R Raidz2 45 TiB, Netgate 4200 PFsense/HAproxy

    Lars Christian Gamborg
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    #3
    3 hours ago
    This may or may not be related, but I do have LG TV too, with similar problems. I noticed whenever iam trying to playback anything with subtitles type PGSSUB, it does struggle to play it smoothly. I just turn the subtitles off, or switch to something else. Works well.
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