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    Jellyfin Forum Support Troubleshooting Networking & Access SOLVED: Unable to connect to server

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    SOLVED: Unable to connect to server

    Abrar Jahin Amiyo
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    #1
    2024-09-03, 05:20 AM
    Whenever I try to connect any local device to my jellyfin server, it says, "Unable to connect to server." I am not a network expert, being a basic user please tell me how can I fix this. The problem started since I updated my server to 10.9.9. Till then, it was working  fine.
    Go to solution
    Efficient_Good_5784
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    #2
    2024-09-03, 07:05 AM
    Can you share your server logs? Also please share what clients and how you're attempting to connect to the server.
    Abrar Jahin Amiyo
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    #3
    2024-09-03, 07:50 AM
    Can you plz tell me how to do that?
    TheDreadPirate
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    #4
    2024-09-03, 12:56 PM
    Try clearing your browser cache.  There was a big change in the way Jellyfin caches data in your browser starting with 10.9.9.

       
       
       
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    Abrar Jahin Amiyo
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    #5
    2024-09-03, 01:11 PM (This post was last modified: 2024-09-03, 01:13 PM by Abrar Jahin Amiyo. Edited 2 times in total.)
       
    This is still happening even after clearing cache
    TheDreadPirate
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    #6
    2024-09-03, 02:31 PM
    Remove all the stuff at the end of the URL.

    http://192.168.1.46:8096/
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    Abrar Jahin Amiyo
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    Posts: 14
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    #7
    2024-09-03, 02:44 PM
       
    Still not working
    TheDreadPirate
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    #8
    2024-09-03, 02:53 PM
    The address in that screenshot is different. In the first screenshot it was .46. In your latest screenshot it is .48.
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    Abrar Jahin Amiyo
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    Posts: 14
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    Joined: 2024 Sep
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    #9
    2024-09-03, 02:55 PM
    But the server is same. I have no idea why it is happening. Do u have any other solution?
    TheDreadPirate
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    #10
    2024-09-03, 03:12 PM
    I'm asking which IP is correct?  Did you mistype the address?

       

    You used two different IP addresses.  Which one is correct?
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
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