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    Jellyfin Forum Support Troubleshooting "Source Error" on Jellyfin Android

     
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    "Source Error" on Jellyfin Android

    "Source Error" messages on Jellyfin Android, why?
    Dennis Driessen
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    Junior Member

    Posts: 1
    Threads: 1
    Joined: 2024 Feb
    Reputation: 0
    Country:Netherlands
    #1
    2024-02-20, 10:27 AM
    Jellyfin Server Hardware:
    Intel Pentium G2020 2.5GHz
    4GB RAM
    320GB HDD
    no HW acceleration

    Running Jellyfin 10.8.13 via Docker on Ubuntu Server 22.04.
    Video files are on a Synology NAS in the same network.

    I have no problems playing any video's. Everything runs smoothly.
    Except every now and then Jellyfin Android shows a message "Source Error".
    The client is a Samsung Galaxy S23 Ultra, using latest Jellyfin client and Integrated player.

    Jellyfin Web does not appear to have this problem.

    I've checked logs, stream settings, network configuration, just about anything I could think of.
    But so far nothing has lead me to a possible cause and solution to why the client gets these "Source Error" messages.

    Are there any settings server side I need to check or change that might resolve this issue?
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2024-02-20, 05:47 PM
    Can you share your logs with us? If there are ffmpeg logs share one of those too.

    Post them to sourcebin or pastebin.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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