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    Jellyfin Forum Support Troubleshooting Subtitles slow to appear on Samsung TV

     
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    Subtitles slow to appear on Samsung TV

    spiny4048
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    #1
    2023-06-29, 04:02 AM
    Hey all,

    When I play a video on my Samsung TV, it takes subtitles about a minute to appear. It takes less than 10s when playing on Firefox on my PC. This is mostly just annoying, but I would like to try to understand what is happening in case there is something simple I can do to fix this.

    Some details about my setup:
    • I'm running Jellyfin (10.8.10, Linux, Arm) on a (3b+) raspberry pi (Linux raspberrypi 6.1.21-v7+)
    • I've installed a Jellyfin client app (Jellyfin for Tizen 0.1.0) on my Samsung TV
    • My library is currently on my Windows machine, I've made the folder a network share
    • I've mounted the library on the pi and also configured the Jellyfin libraries with shared network folders

    Details about the media:
    • MKV file
    • ASS (Advanced Sub Station Alpha) subtitle format
    • about 24 mins long

    I can tell from the dashboard that Jellyfin isn't transcoding, it says "Direct playing - The source file is entirely compatible with this client, and the session is receiving the file without modifications." for the client app's card.

    The subtitles show up immediately when I play the file directly thought the TV's native shared folder source.

    Any ideas? Could the issue be with the client app? It seemed pretty simple, just a wrapper for the 10.8.z release.

    If you've made it this far.. thanks for reading :-D
    Adrià Cereto i Massagué
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    Joined: 2023 Dec
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    #2
    2023-12-06, 05:18 PM
    Same issue here with an LG TV using the WebOS app.

    Did you find any solution?
    TheDreadPirate
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    Posts: 15,374
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    #3
    2023-12-06, 05:36 PM (This post was last modified: 2023-12-06, 05:36 PM by TheDreadPirate.)
    The TV is probably unable to handle the ASS subs since they are rendered locally. I have a newish 4K Sony Android TV and ASS subs can cause the playback frame rate to drop. Plain ASS subs? Fine. Fancy subs with effects for opening/closing credits? Brings my TV to its knees.
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