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    Jellyfin Forum Support Troubleshooting Networking & Access Synology / Docker / Remote access

     
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    Synology / Docker / Remote access

    i cant get online
    jelecker
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    #1
    2024-10-26, 02:10 PM
    I used https://www.youtube.com/watch?v=X-hpTxdU...gitalAloha as a reference but it doesn't work for me. I actually followed the video pretty well. I only had to think of something else at 5:25 because I have an Anceren router.
    In my private network I can connect via the domain I created but not from outside. Is it the router settings then?
    And how can I find out what the problem is? Sorry, I have no idea.


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    TheDreadPirate
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    #2
    2024-10-26, 11:18 PM
    What IP address did you put into your domain? The local address or the WAN address?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    jelecker
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    #3
    2024-10-27, 04:25 AM (This post was last modified: 2024-10-27, 04:26 AM by jelecker.)
    (2024-10-26, 11:18 PM)TheDreadPirate Wrote: What IP address did you put into your domain?  The local address or the WAN address?
     i think its the wan. 
    lan 1 is the ip of my nas 
    lan 2 too but not used 
    and i used the automatic one. that schould the wan ip

    so i uesed jellyfin.xxx.synology.me


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    TheDreadPirate
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    #4
    2024-10-27, 10:34 PM
    Has it ever worked from outside your home? Do you know if your ISP uses CGNAT?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    jelecker
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    #5
    2024-10-28, 07:40 AM
    No i tried it my first time and sorry idk.
    TheDreadPirate
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    #6
    2024-10-28, 07:44 PM
    Is your public WAN address in the 100.64.x.x through 100.127.x.x range?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    jelecker
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    #7
    2024-10-30, 12:29 AM
    I solved it but idk how
    AndryRoby
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    #8
    2024-11-10, 03:52 PM
    (2024-10-30, 12:29 AM)jelecker Wrote: I solved it but idk how

    hello, does it still work for you, and if so, could you please help me with it, because I have the same problem, where I followed the video, did everything same as you, but nothing worked. Could you please send maybe a screenshot of what you think is the most probable, that helped you
    TheDreadPirate
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    #9
    2024-11-10, 06:18 PM
    How are you trying to setup remote access? With a VPN or with a reverse proxy?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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