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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification The path could not be found (Ubuntu local install)

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    The path could not be found (Ubuntu local install)

    Local installation of Jellyfin Version 10.8.13 on an Ubuntu 20.04.6LTS filesystem with media on a second HDD. When I attempt to add my media folder Jellyfin returns the error, "The path could not be found."
    innerspaceboy
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    #11
    2024-04-11, 03:31 PM
    @TheDreadPirate I did not. I apologize if I misunderstood and was supposed to do that. I was just interpreting commands I found on various support threads for file ownership for Jellyfin, throwing commands at the wall to see if anything stuck. I don't want to break anything.

    If I need to undo all those ACL commands, would you be so kind as to provide a list of commands to run in their full syntax so I don't make things worse?

    Again I really appreciate all your help. I'm hoping to get the system scanned by tonight so that I can begin to tackle the restructuring of my media folders to separate television from cinema so that Jellyfin interprets the metadata correctly.

    Let me know if you can provide the commands for me. Thanks so much!
    TheDreadPirate
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    #12
    2024-04-11, 03:33 PM
    Code:
    sudo setfacl -b -R /media

    -b removes ACLs, -R is recursive.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    innerspaceboy
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    #13
    2024-04-11, 04:12 PM
    @TheDreadPirate Excellent. That was a fast response!

    I ran that command and the HDD churned for 10-15 minutes and then returned a terminal prompt with no error message displayed. Running the same name command for the same test file I see:

    namei -l /media/innerspacelabs/Classy\ Bastard/Video\ 2023/MST3K\ The\ Final\ Sacrifice/MST3K\ -\ S09E10\ -\ The\ Final\ Sacrifice.avi

    f: /media/innerspacelabs/Classy Bastard/Video 2023/MST3K The Final Sacrifice/MST3K - S09E10 - The Final Sacrifice.avi
    drwxr-xr-x root          root          /
    drwxr-xr-x root          root          media
    drwx---r-x root          root          innerspacelabs
    drwxrwxrwx innerspacelabs innerspacelabs Classy Bastard
    drwxrwxrwx innerspacelabs jellyfin      Video 2023
    drwxrwxrwx innerspacelabs jellyfin      MST3K The Final Sacrifice
    -rwxrwxrwx innerspacelabs jellyfin      MST3K - S09E10 - The Final Sacrifice.avi

    I stopped the non-responsive scan in Jellyfin and restarted the server and signed back in. Then I clicked on "Scan all libraries" in the Libraries pane. It's still showing 0%.

    Here's a snapshot of the log before, during, and after those actions. For reference, I executed the command you provided at 11:38 and rescanned the library at 12:02. Please let me know what I can do to get the scan to work. Thanks!

    Log:

    [2024-04-11 11:18:21.918 -04:00] [INF] Lost 1 WebSockets.
    [2024-04-11 11:58:08.737 -04:00] [INF] WS "127.0.0.1" closed
    [2024-04-11 11:58:32.476 -04:00] [INF] WS "127.0.0.1" closed
    [2024-04-11 11:58:33.956 -04:00] [INF] WS "127.0.0.1" request
    [2024-04-11 11:58:35.429 -04:00] [WRN] Slow HTTP Response from "http://127.0.0.1:8096/Devices" to "127.0.0.1" in 0:00:00.6857073 with Status Code 200
    [2024-04-11 11:58:35.464 -04:00] [INF] WS "127.0.0.1" closed
    [2024-04-11 11:58:35.673 -04:00] [INF] Logging out access token "7a4f8235740c452cb88ff3268ade4e34"
    [2024-04-11 11:58:35.869 -04:00] [INF] "CustomAuthentication" was not authenticated. Failure message: "Invalid token."
    [2024-04-11 11:58:35.871 -04:00] [INF] "CustomAuthentication" was not authenticated. Failure message: "Invalid token."
    [2024-04-11 11:58:35.929 -04:00] [INF] AuthenticationScheme: "CustomAuthentication" was challenged.
    [2024-04-11 11:58:35.930 -04:00] [INF] "CustomAuthentication" was not authenticated. Failure message: "Invalid token."
    [2024-04-11 11:58:35.930 -04:00] [INF] "CustomAuthentication" was not authenticated. Failure message: "Invalid token."
    [2024-04-11 11:58:35.930 -04:00] [INF] AuthenticationScheme: "CustomAuthentication" was challenged.
    [2024-04-11 11:58:35.940 -04:00] [INF] "CustomAuthentication" was not authenticated. Failure message: "Invalid token."
    [2024-04-11 11:58:35.940 -04:00] [INF] "CustomAuthentication" was not authenticated. Failure message: "Invalid token."
    [2024-04-11 11:58:35.940 -04:00] [INF] AuthenticationScheme: "CustomAuthentication" was challenged.
    [2024-04-11 11:58:35.941 -04:00] [INF] "CustomAuthentication" was not authenticated. Failure message: "Invalid token."
    [2024-04-11 11:58:35.941 -04:00] [INF] "CustomAuthentication" was not authenticated. Failure message: "Invalid token."
    [2024-04-11 11:58:35.941 -04:00] [INF] AuthenticationScheme: "CustomAuthentication" was challenged.
    [2024-04-11 11:58:58.845 -04:00] [INF] Authentication request for "innerspacelabs" has succeeded.
    [2024-04-11 11:58:58.855 -04:00] [INF] Current/Max sessions for user "innerspacelabs": 0/0
    [2024-04-11 11:58:58.868 -04:00] [INF] Creating new access token for user 1546c5cc-a8df-41bb-9524-86f109aa5bd2
    [2024-04-11 11:58:59.017 -04:00] [INF] WS "127.0.0.1" request
    [2024-04-11 11:59:07.561 -04:00] [INF] Attempting to cancel Scheduled Task "Scan Media Library"
    [2024-04-11 11:59:29.087 -04:00] [INF] WS "127.0.0.1" closed
    [2024-04-11 11:59:34.704 -04:00] [INF] Authentication request for "innerspacelabs" has succeeded.
    [2024-04-11 11:59:34.704 -04:00] [INF] Current/Max sessions for user "innerspacelabs": 0/0
    [2024-04-11 11:59:34.726 -04:00] [INF] Reissuing access token: "54565612eb94416eb2da3946ec170325"
    [2024-04-11 11:59:34.746 -04:00] [INF] WS "127.0.0.1" request
    [2024-04-11 12:01:05.963 -04:00] [INF] Calling RestartInternal
    [2024-04-11 12:01:05.963 -04:00] [INF] Running query planner optimizations in the database... This might take a while
    [2024-04-11 12:01:06.017 -04:00] [INF] Disposing "CoreAppHost"
    [2024-04-11 12:01:06.117 -04:00] [INF] Disposing "DlnaEntryPoint"
    [2024-04-11 12:01:06.161 -04:00] [INF] Disposing PlayToManager
    [2024-04-11 12:01:06.162 -04:00] [INF] Disposing DeviceDiscovery
    [2024-04-11 12:01:06.169 -04:00] [INF] Disposing SsdpCommunicationsServer
    [2024-04-11 12:01:06.169 -04:00] [INF] "SsdpCommunicationsServer" disposing _BroadcastListenSocket
    [2024-04-11 12:01:06.170 -04:00] [INF] "SsdpCommunicationsServer" Disposing 3 sendSockets
    [2024-04-11 12:01:06.170 -04:00] [INF] "SsdpCommunicationsServer" disposing sendSocket from "0.0.0.0"
    [2024-04-11 12:01:06.171 -04:00] [INF] "SsdpCommunicationsServer" disposing sendSocket from "192.168.1.2"
    [2024-04-11 12:01:06.171 -04:00] [INF] "SsdpCommunicationsServer" disposing sendSocket from "127.0.0.1"
    [2024-04-11 12:01:06.171 -04:00] [INF] Disposing "DeviceAccessEntryPoint"
    [2024-04-11 12:01:06.171 -04:00] [INF] Disposing "UdpServerEntryPoint"
    [2024-04-11 12:01:06.178 -04:00] [INF] Disposing "SchedulesDirect"
    [2024-04-11 12:01:06.178 -04:00] [INF] Disposing "UserDataChangeNotifier"
    [2024-04-11 12:01:06.204 -04:00] [INF] Disposing "EntryPoint"
    [2024-04-11 12:01:06.204 -04:00] [INF] Disposing "LibraryMonitorStartup"
    [2024-04-11 12:01:06.204 -04:00] [INF] Disposing "EmbyTV"
    [2024-04-11 12:01:06.241 -04:00] [INF] Disposing "ExternalPortForwarding"
    [2024-04-11 12:01:06.291 -04:00] [INF] Stopping NAT discovery
    [2024-04-11 12:01:06.318 -04:00] [INF] Disposing "EntryPoint"
    [2024-04-11 12:01:06.319 -04:00] [INF] Disposing "NotificationEntryPoint"
    [2024-04-11 12:01:06.320 -04:00] [INF] Disposing "LibraryChangedNotifier"
    [2024-04-11 12:01:06.321 -04:00] [INF] Disposing "MusicBrainzAlbumProvider"
    [2024-04-11 12:01:06.321 -04:00] [INF] Disposing "RecordingNotifier"
    [2024-04-11 12:01:06.418 -04:00] [INF] Starting new instance
    [2024-04-11 12:01:06.496 -04:00] [INF] Executable: "/usr/lib/jellyfin/restart.sh"
    [2024-04-11 12:01:06.496 -04:00] [INF] Arguments: "--webdir=/usr/share/jellyfin/web --restartpath=/usr/lib/jellyfin/restart.sh --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"
    [2024-04-11 12:01:06.604 -04:00] [INF] WS "127.0.0.1" closed
    [2024-04-11 12:01:07.203 -04:00] [INF] Jellyfin version: "10.8.13"
    [2024-04-11 12:01:07.260 -04:00] [INF] Environment Variables: ["[JELLYFIN_DATA_DIR, /var/lib/jellyfin]", "[JELLYFIN_USER, jellyfin]", "[JELLYFIN_ADDITIONAL_OPTS, ]", "[JELLYFIN_RESTART_OPT, --restartpath=/usr/lib/jellyfin/restart.sh]", "[JELLYFIN_CONFIG_DIR, /etc/jellyfin]", "[JELLYFIN_FFMPEG_OPT, --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg]", "[JELLYFIN_LOG_DIR, /var/log/jellyfin]", "[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]", "[JELLYFIN_ARGS, $JELLYFIN_WEB_OPT $JELLYFIN_RESTART_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLFIN_ADDITIONAL_OPTS]", "[JELLYFIN_CACHE_DIR, /var/cache/jellyfin]"]
    [2024-04-11 12:01:07.262 -04:00] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--restartpath=/usr/lib/jellyfin/restart.sh", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"]
    [2024-04-11 12:01:07.263 -04:00] [INF] Operating system: "Linux"
    [2024-04-11 12:01:07.263 -04:00] [INF] Architecture: X64
    [2024-04-11 12:01:07.265 -04:00] [INF] 64-Bit Process: True
    [2024-04-11 12:01:07.265 -04:00] [INF] User Interactive: True
    [2024-04-11 12:01:07.265 -04:00] [INF] Processor count: 4
    [2024-04-11 12:01:07.265 -04:00] [INF] Program data path: "/var/lib/jellyfin"
    [2024-04-11 12:01:07.266 -04:00] [INF] Web resources path: "/usr/share/jellyfin/web"
    [2024-04-11 12:01:07.266 -04:00] [INF] Application directory: "/usr/lib/jellyfin/bin/"
    [2024-04-11 12:01:07.473 -04:00] [INF] Setting cache path: "/var/cache/jellyfin"
    [2024-04-11 12:01:07.514 -04:00] [INF] Loading assemblies
    [2024-04-11 12:01:07.642 -04:00] [INF] Defined LAN addresses : "[10.0.0.0/8,172.16.0.0/12,192.168.0.0/16]"
    [2024-04-11 12:01:07.642 -04:00] [INF] Defined LAN exclusions : "[]"
    [2024-04-11 12:01:07.643 -04:00] [INF] Using LAN addresses: "[10.0.0.0/8,172.16.0.0/12,192.168.0.0/16]"
    [2024-04-11 12:01:07.649 -04:00] [INF] Using bind addresses: "[]"
    [2024-04-11 12:01:07.649 -04:00] [INF] Using bind exclusions: "[]"
    [2024-04-11 12:01:12.321 -04:00] [INF] Loaded plugin: "TMDb" "10.8.13.0"
    [2024-04-11 12:01:12.322 -04:00] [INF] Loaded plugin: "Studio Images" "10.8.13.0"
    [2024-04-11 12:01:12.322 -04:00] [INF] Loaded plugin: "OMDb" "10.8.13.0"
    [2024-04-11 12:01:12.322 -04:00] [INF] Loaded plugin: "MusicBrainz" "10.8.13.0"
    [2024-04-11 12:01:12.323 -04:00] [INF] Loaded plugin: "AudioDB" "10.8.13.0"
    [2024-04-11 12:01:12.384 -04:00] [INF] Kestrel listening on "Any IP4 Address"
    [2024-04-11 12:01:12.719 -04:00] [INF] Running startup tasks
    [2024-04-11 12:01:12.763 -04:00] [INF] Daily trigger for "Extract Chapter Images" set to fire at 2024-04-12 02:00:00.000 -04:00, which is 13:58:47.2363092 from now.
    [2024-04-11 12:01:12.950 -04:00] [INF] Found ffmpeg version "5.1.4"
    [2024-04-11 12:01:13.009 -04:00] [INF] Available "decoders": ["libdav1d", "av1", "av1_cuvid", "av1_qsv", "h264", "h264_qsv", "h264_cuvid", "hevc", "hevc_qsv", "hevc_cuvid", "mpeg2video", "mpeg2_qsv", "mpeg2_cuvid", "mpeg4", "mpeg4_cuvid", "msmpeg4", "vc1_qsv", "vc1_cuvid", "vp8", "libvpx", "vp8_cuvid", "vp8_qsv", "vp9", "libvpx-vp9", "vp9_cuvid", "vp9_qsv", "aac", "ac3", "dca", "flac", "mp3", "truehd"]
    [2024-04-11 12:01:13.037 -04:00] [INF] Available "encoders": ["libx264", "h264_amf", "h264_nvenc", "h264_qsv", "h264_v4l2m2m", "h264_vaapi", "libx265", "hevc_amf", "hevc_nvenc", "hevc_qsv", "hevc_vaapi", "mpeg4", "msmpeg4", "libvpx", "libvpx-vp9", "aac", "libfdk_aac", "ac3", "dca", "flac", "libmp3lame", "libopus", "truehd", "libvorbis", "srt"]
    [2024-04-11 12:01:13.071 -04:00] [INF] Available filters: ["deinterlace_qsv", "deinterlace_vaapi", "hwupload_cuda", "hwupload_vaapi", "overlay_opencl", "overlay_qsv", "overlay_vaapi", "overlay_cuda", "procamp_vaapi", "scale_cuda", "scale_opencl", "scale_qsv", "scale_vaapi", "tonemap_cuda", "tonemap_opencl", "tonemap_vaapi", "vpp_qsv", "yadif_cuda", "zscale", "alphasrc"]
    [2024-04-11 12:01:13.139 -04:00] [INF] WS "127.0.0.1" request
    [2024-04-11 12:01:13.269 -04:00] [INF] Available hwaccel types: ["cuda", "vaapi", "qsv", "drm", "opencl", "vulkan"]
    [2024-04-11 12:01:13.455 -04:00] [INF] FFmpeg: "/usr/lib/jellyfin-ffmpeg/ffmpeg"
    [2024-04-11 12:01:13.455 -04:00] [INF] ServerId: "dc5c196c201440bbb7e2b45928939db5"
    [2024-04-11 12:01:13.540 -04:00] [WRN] WS "127.0.0.1" error receiving data: "The remote party closed the WebSocket connection without completing the close handshake."
    [2024-04-11 12:01:13.549 -04:00] [INF] WS "127.0.0.1" closed
    [2024-04-11 12:01:13.592 -04:00] [INF] Executed all pre-startup entry points in 0:00:00.1299683
    [2024-04-11 12:01:13.592 -04:00] [INF] Core startup complete
    [2024-04-11 12:01:13.767 -04:00] [INF] Executed all post-startup entry points in 0:00:00.1755664
    [2024-04-11 12:01:13.768 -04:00] [INF] Startup complete 0:00:06.8018401
    [2024-04-11 12:01:14.602 -04:00] [ERR] Error in Directory watcher for: "/"
    System.UnauthorizedAccessException: Access to the path '/snap/core20/2264/etc/ssl/private' is denied.
    ---> System.IO.IOException: Permission denied
      --- End of inner exception stack trace ---
    [2024-04-11 12:01:14.604 -04:00] [INF] Stopping directory watching for path "/"
    [2024-04-11 12:01:15.773 -04:00] [INF] "StartupTrigger" fired for task: "Update Plugins"
    [2024-04-11 12:01:15.774 -04:00] [INF] Queuing task "PluginUpdateTask"
    [2024-04-11 12:01:15.776 -04:00] [INF] Executing "Update Plugins"
    [2024-04-11 12:01:16.389 -04:00] [INF] "Update Plugins" Completed after 0 minute(s) and 0 seconds
    [2024-04-11 12:01:16.395 -04:00] [INF] ExecuteQueuedTasks
    [2024-04-11 12:01:22.009 -04:00] [INF] Authentication request for "innerspacelabs" has succeeded.
    [2024-04-11 12:01:22.011 -04:00] [INF] Current/Max sessions for user "innerspacelabs": 0/0
    [2024-04-11 12:01:22.028 -04:00] [INF] Reissuing access token: "54565612eb94416eb2da3946ec170325"
    [2024-04-11 12:01:22.134 -04:00] [INF] WS "127.0.0.1" request
    [2024-04-11 12:01:22.245 -04:00] [WRN] The entity type '"AccessSchedule"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:01:22.245 -04:00] [WRN] The entity type '"ActivityLog"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:01:22.245 -04:00] [WRN] The entity type '"CustomItemDisplayPreferences"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:01:22.245 -04:00] [WRN] The entity type '"DisplayPreferences"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:01:22.245 -04:00] [WRN] The entity type '"HomeSection"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:01:22.245 -04:00] [WRN] The entity type '"ImageInfo"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:01:22.245 -04:00] [WRN] The entity type '"ItemDisplayPreferences"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:01:22.245 -04:00] [WRN] The entity type '"Permission"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:01:22.245 -04:00] [WRN] The entity type '"Preference"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:01:22.245 -04:00] [WRN] The entity type '"ApiKey"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:01:22.245 -04:00] [WRN] The entity type '"Device"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:01:22.245 -04:00] [WRN] The entity type '"DeviceOptions"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:01:22.245 -04:00] [WRN] The entity type '"User"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:01:24.004 -04:00] [INF] Watching directory "/"
    [2024-04-11 12:01:57.135 -04:00] [INF] Executing "Scan Media Library"
    [2024-04-11 12:01:57.159 -04:00] [INF] Validating media library
    [2024-04-11 12:02:12.772 -04:00] [INF] "IntervalTrigger" fired for task: "Scan Media Library"
    [2024-04-11 12:02:12.772 -04:00] [INF] Queuing task "RefreshMediaLibraryTask"
    [2024-04-11 12:06:16.150 -04:00] [INF] Sending ForceKeepAlive message to 1 inactive WebSockets.
    [2024-04-11 12:07:16.160 -04:00] [INF] Sending ForceKeepAlive message to 1 inactive WebSockets.
    TheDreadPirate
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    #14
    2024-04-11, 04:15 PM
    Code:
    [2024-04-11 12:01:14.602 -04:00] [ERR] Error in Directory watcher for: "/"
    System.UnauthorizedAccessException: Access to the path '/snap/core20/2264/etc/ssl/private' is denied.
    ---> System.IO.IOException: Permission denied
      --- End of inner exception stack trace ---
    [2024-04-11 12:01:14.604 -04:00] [INF] Stopping directory watching for path "/"

    Is the library simply pointed to / and not the actual media directory?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    innerspaceboy
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    Joined: 2024 Apr
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    Country:United States
    #15
    2024-04-11, 04:21 PM (This post was last modified: 2024-04-11, 04:31 PM by innerspaceboy. Edited 2 times in total.)
    @TheDreadPirate I double checked and verified that the only assigned Library is the folder we were discussing. Here's a snapshot of the Library configuration in Jellyfin with the folder shown.

    [Image: hzF58cQ.png]

    I tried removing and re-adding the folder a few times, both by navigating to the folder via the interface and by pasting the folder path directly into the field. Both methods are accepted but the progress wheel spins indefinitely and the percentage in the Dashboard in an adjacent window sits idle at 0%. 

    Forgive me if I'm doing something wrong but I hope it's a simple fix.
    TheDreadPirate
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    Posts: 15,375
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    Reputation: 460
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    #16
    2024-04-11, 04:30 PM
    Delete this library then go to /var/lib/jellyfin/root/default (I think that is correct, going from memory) and delete any folders in there associated with this library.

    Once you've done that, re-add the library.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
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    innerspaceboy
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    #17
    2024-04-11, 04:33 PM
    @TheDreadPirate That was my thought exactly for the next step - I was updating my prior post to state that I just tried that while you were posting your reply. See the edited post for details.

    I know it's likely unnecessary in a Linux environment, but I'm going to try removing the folder, rebooting the PC completely, then signing in and re-adding the folder. Stand by.

    (You're absolutely amazing to be this helpful on a weekday. I really appreciate you.)
    TheDreadPirate
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    #18
    2024-04-11, 04:42 PM
    What is the output of "cat /proc/mounts"?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    innerspaceboy
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    #19
    2024-04-11, 04:43 PM
    Okay - I stopped the scan in the interface, removed the folder from the library, restarted the server, shut down and restarted the PC, launched a fresh session of Jellyfin, added the folder by copying and pasting the folder path directly into the field which was accepted, and the scan initialized. Still hanging at 0%.

    Here is the latest log content after the reboot:

    [2024-04-11 12:35:44.930 -04:00] [INF] Operating system: "Linux"
    [2024-04-11 12:35:44.930 -04:00] [INF] Architecture: X64
    [2024-04-11 12:35:44.930 -04:00] [INF] 64-Bit Process: True
    [2024-04-11 12:35:44.931 -04:00] [INF] User Interactive: True
    [2024-04-11 12:35:44.931 -04:00] [INF] Processor count: 4
    [2024-04-11 12:35:44.931 -04:00] [INF] Program data path: "/var/lib/jellyfin"
    [2024-04-11 12:35:44.931 -04:00] [INF] Web resources path: "/usr/share/jellyfin/web"
    [2024-04-11 12:35:44.931 -04:00] [INF] Application directory: "/usr/lib/jellyfin/bin/"
    [2024-04-11 12:35:45.219 -04:00] [INF] Setting cache path: "/var/cache/jellyfin"
    [2024-04-11 12:35:45.271 -04:00] [INF] Loading assemblies
    [2024-04-11 12:35:45.510 -04:00] [INF] Defined LAN addresses : "[10.0.0.0/8,172.16.0.0/12,192.168.0.0/16]"
    [2024-04-11 12:35:45.510 -04:00] [INF] Defined LAN exclusions : "[]"
    [2024-04-11 12:35:45.511 -04:00] [INF] Using LAN addresses: "[10.0.0.0/8,172.16.0.0/12,192.168.0.0/16]"
    [2024-04-11 12:35:45.519 -04:00] [INF] Using bind addresses: "[]"
    [2024-04-11 12:35:45.519 -04:00] [INF] Using bind exclusions: "[]"
    [2024-04-11 12:35:51.491 -04:00] [INF] Loaded plugin: "TMDb" "10.8.13.0"
    [2024-04-11 12:35:51.492 -04:00] [INF] Loaded plugin: "Studio Images" "10.8.13.0"
    [2024-04-11 12:35:51.493 -04:00] [INF] Loaded plugin: "OMDb" "10.8.13.0"
    [2024-04-11 12:35:51.493 -04:00] [INF] Loaded plugin: "MusicBrainz" "10.8.13.0"
    [2024-04-11 12:35:51.493 -04:00] [INF] Loaded plugin: "AudioDB" "10.8.13.0"
    [2024-04-11 12:35:51.567 -04:00] [INF] Kestrel listening on "Any IP4 Address"
    [2024-04-11 12:35:51.930 -04:00] [INF] Running startup tasks
    [2024-04-11 12:35:51.973 -04:00] [INF] Daily trigger for "Extract Chapter Images" set to fire at 2024-04-12 02:00:00.000 -04:00, which is 13:24:08.0264860 from now.
    [2024-04-11 12:35:52.224 -04:00] [INF] Found ffmpeg version "5.1.4"
    [2024-04-11 12:35:52.300 -04:00] [INF] Available "decoders": ["libdav1d", "av1", "av1_cuvid", "av1_qsv", "h264", "h264_qsv", "h264_cuvid", "hevc", "hevc_qsv", "hevc_cuvid", "mpeg2video", "mpeg2_qsv", "mpeg2_cuvid", "mpeg4", "mpeg4_cuvid", "msmpeg4", "vc1_qsv", "vc1_cuvid", "vp8", "libvpx", "vp8_cuvid", "vp8_qsv", "vp9", "libvpx-vp9", "vp9_cuvid", "vp9_qsv", "aac", "ac3", "dca", "flac", "mp3", "truehd"]
    [2024-04-11 12:35:52.328 -04:00] [INF] Available "encoders": ["libx264", "h264_amf", "h264_nvenc", "h264_qsv", "h264_v4l2m2m", "h264_vaapi", "libx265", "hevc_amf", "hevc_nvenc", "hevc_qsv", "hevc_vaapi", "mpeg4", "msmpeg4", "libvpx", "libvpx-vp9", "aac", "libfdk_aac", "ac3", "dca", "flac", "libmp3lame", "libopus", "truehd", "libvorbis", "srt"]
    [2024-04-11 12:35:52.362 -04:00] [INF] Available filters: ["deinterlace_qsv", "deinterlace_vaapi", "hwupload_cuda", "hwupload_vaapi", "overlay_opencl", "overlay_qsv", "overlay_vaapi", "overlay_cuda", "procamp_vaapi", "scale_cuda", "scale_opencl", "scale_qsv", "scale_vaapi", "tonemap_cuda", "tonemap_opencl", "tonemap_vaapi", "vpp_qsv", "yadif_cuda", "zscale", "alphasrc"]
    [2024-04-11 12:35:52.515 -04:00] [INF] Available hwaccel types: ["cuda", "vaapi", "qsv", "drm", "opencl", "vulkan"]
    [2024-04-11 12:35:52.714 -04:00] [INF] FFmpeg: "/usr/lib/jellyfin-ffmpeg/ffmpeg"
    [2024-04-11 12:35:52.715 -04:00] [INF] ServerId: "dc5c196c201440bbb7e2b45928939db5"
    [2024-04-11 12:35:52.811 -04:00] [INF] Executed all pre-startup entry points in 0:00:00.0898525
    [2024-04-11 12:35:52.812 -04:00] [INF] Core startup complete
    [2024-04-11 12:35:52.927 -04:00] [INF] Executed all post-startup entry points in 0:00:00.1156278
    [2024-04-11 12:35:52.927 -04:00] [INF] Startup complete 0:00:08.406414
    [2024-04-11 12:35:53.931 -04:00] [ERR] Error in Directory watcher for: "/"
    System.UnauthorizedAccessException: Access to the path '/snap/core20/2264/etc/ssl/private' is denied.
    ---> System.IO.IOException: Permission denied
      --- End of inner exception stack trace ---
    [2024-04-11 12:35:53.934 -04:00] [INF] Stopping directory watching for path "/"
    [2024-04-11 12:35:54.981 -04:00] [INF] "StartupTrigger" fired for task: "Update Plugins"
    [2024-04-11 12:35:54.982 -04:00] [INF] Queuing task "PluginUpdateTask"
    [2024-04-11 12:35:54.985 -04:00] [INF] Executing "Update Plugins"
    [2024-04-11 12:35:57.738 -04:00] [INF] "Update Plugins" Completed after 0 minute(s) and 2 seconds
    [2024-04-11 12:35:57.745 -04:00] [INF] ExecuteQueuedTasks
    [2024-04-11 12:36:05.359 -04:00] [INF] Watching directory "/"
    [2024-04-11 12:36:51.979 -04:00] [INF] "IntervalTrigger" fired for task: "Scan Media Library"
    [2024-04-11 12:36:51.979 -04:00] [INF] Queuing task "RefreshMediaLibraryTask"
    [2024-04-11 12:36:51.980 -04:00] [INF] Executing "Scan Media Library"
    [2024-04-11 12:36:51.984 -04:00] [INF] Validating media library
    [2024-04-11 12:37:17.459 -04:00] [INF] Authentication request for "innerspacelabs" has succeeded.
    [2024-04-11 12:37:17.463 -04:00] [INF] Current/Max sessions for user "innerspacelabs": 0/0
    [2024-04-11 12:37:17.542 -04:00] [INF] Reissuing access token: "54565612eb94416eb2da3946ec170325"
    [2024-04-11 12:37:17.728 -04:00] [WRN] Slow HTTP Response from "http://127.0.0.1:8096/Users/authenticatebyname" to "127.0.0.1" in 0:00:00.6687136 with Status Code 200
    [2024-04-11 12:37:17.783 -04:00] [INF] WS "127.0.0.1" request
    [2024-04-11 12:37:17.982 -04:00] [WRN] The entity type '"AccessSchedule"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:37:17.982 -04:00] [WRN] The entity type '"ActivityLog"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:37:17.983 -04:00] [WRN] The entity type '"CustomItemDisplayPreferences"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:37:17.984 -04:00] [WRN] The entity type '"DisplayPreferences"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:37:17.985 -04:00] [WRN] The entity type '"HomeSection"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:37:17.985 -04:00] [WRN] The entity type '"ImageInfo"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:37:17.985 -04:00] [WRN] The entity type '"ItemDisplayPreferences"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:37:17.985 -04:00] [WRN] The entity type '"Permission"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:37:17.985 -04:00] [WRN] The entity type '"Preference"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:37:17.985 -04:00] [WRN] The entity type '"ApiKey"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:37:17.986 -04:00] [WRN] The entity type '"Device"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:37:17.986 -04:00] [WRN] The entity type '"DeviceOptions"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    [2024-04-11 12:37:17.986 -04:00] [WRN] The entity type '"User"' is configured to use schema '"jellyfin"', but SQLite does not support schemas. This configuration will be ignored by the SQLite provider.
    TheDreadPirate
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    Posts: 15,375
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    #20
    2024-04-11, 04:45 PM
    Code:
    [2024-04-11 12:35:53.931 -04:00] [ERR] Error in Directory watcher for: "/"
    System.UnauthorizedAccessException: Access to the path '/snap/core20/2264/etc/ssl/private' is denied.
    ---> System.IO.IOException: Permission denied
      --- End of inner exception stack trace ---
    [2024-04-11 12:35:53.934 -04:00] [INF] Stopping directory watching for path "/"

    Pretty sure this is breaking the scan. Did you check the contents of /var/lib/jellyfin/root/default?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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